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'Stranger Things' mode not working after update

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'Stranger Things' mode not working after update

Rising Star 14 ardacebi
Rising Star 14

Title explains it all, the new now playing screen does not support the Stranger Things UI (Upside down) which is an Easter egg you can also find under settings currently. Though it’s  not functional at the moment. Below is a screenshot from my iPhone 6 Plus running the latest Spotify version with a clean reinstall and a reboot / respring.

4A87414E-0E34-425C-9B4C-DD3F3D8DBB31.png

 

ardacebiRising Star 14
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10 Replies

Re: Stranger Things mode not working with new now playing UI

Moderator
Moderator

Hey @ardacebi,

 

Thanks for reporting this.

 

Could you send us a screenshot of the Stranger Things mode in Settings?

 

Could you also specify the exact Spotify version you're running?

 

Once we have this info, we can look into it further.

 

Thanks!

PeterModerator
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"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers

Re: Stranger Things mode not working with new now playing UI

Rising Star 14 ardacebi
Rising Star 14

Hey @Peter,

 

Here you go. It's located under Playback > [the option at the very bottom, it's under the new Canvas option on iOS].

 

See screenshot below.

 

IMG_1353.jpg

 

Previosly, the mode I'm talking about was visible like this:

 

spotify-iphone-x.jpg

 

Also present on web player:

 

59f0b8558280a61e008b4dbc-1136-568.png

ardacebiRising Star 14
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Note: I'm not a Spotify employee.

Re: Stranger Things mode not working with new now playing UI

Moderator
Moderator

Hey @ardacebi,

 

Thanks for sending over those screenshots.

 

Could you just confirm your Spotify app version?

 

Thanks :)

PeterModerator
Help others find this answer and click "Accept as Solution".
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"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers

Re: Stranger Things mode not working with new now playing UI

Rising Star 14 ardacebi
Rising Star 14

Hey @Peter,

 

I'm currently running 8.5.0.833 on an iPhone 6 Plus.

ardacebiRising Star 14
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Re: Stranger Things mode not working with new now playing UI

Moderator
Moderator

Hey @ardacebi,

 

Thanks for that!

 

One more thing: could you let us know what country your Spotify account is set to?

 

Cheers :)

PeterModerator
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"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers

Re: Stranger Things mode not working with new now playing UI

Rising Star 14 ardacebi
Rising Star 14

Hey @Peter,

 

I’m in Turkey. But I’ve seen it working previously (before the new UI).

ardacebiRising Star 14
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1 person liked this

Re: Stranger Things mode not working with new now playing UI - Status changed to: Under investigation

Moderator
Moderator

Hey @ardacebi,

 

Thanks for reporting this and for providing us with the necessary info.

 

We're passing it on to our tech team, who will further look into this.

 

If anyone else is experiencing this issue, make sure to click on + VOTE.

 

We'll keep you posted and let you know as soon as we have any updates.

 

Thanks!

PeterModerator
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"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
2 people liked this

Re: 'Stranger Things' mode not working after update

Moderator
Moderator

Hey @ardacebi.

 

Thanks again for reporting this issue to us.

 

We just wanted to let you know that the right folks are looking into this.

 

We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version.

 

Thanks again!

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
1 person liked this

Re: 'Stranger Things' mode not working after update

luisazcuaga
Newbie

I thought it was only affecting me or even that the effect was totally gone (since I didn't find it on settings).

Affected devices:

iPhone SE running iOS 12.2, spotify version 8.5.2

PC with Windows 10, spotify version 1.1.5.153.gf614956d

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