Stream count not updating

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Stream count not updating

Stylofi
Newbie

I'm using Spotify for artists and my stream count dropped by a significant amount along with it no longer saying 'live' on the app. I have no stream data over the past couple days either.

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Re: Stream count not updating

Community Manager
Community Manager

Hey @Stylofi.

 

Thanks for coming to the Community!

This sounds like something for our Artist Support team:
https://artists.spotify.com/contact

 

Rest assured they'll be able to help more :)

We'd recommend giving them a shout.

 

Let us know if there's anything else.

 

Thanks,

/M 

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