Lineup Signup
Hi! We're just rearranging some Desktop boards to make it easier to find what you're looking for. Please bear with us, and we'll be done very soon.
To post a new question or issue, please go here: Desktop (Windows), Desktop (Mac), Desktop (Linux), Web Player.

Stream count not updating

Reply

Stream count not updating

Stylofi
Newbie

I'm using Spotify for artists and my stream count dropped by a significant amount along with it no longer saying 'live' on the app. I have no stream data over the past couple days either.

1 Reply

Re: Stream count not updating

Community Manager
Community Manager

Hey @Stylofi.

 

Thanks for coming to the Community!

This sounds like something for our Artist Support team:
https://artists.spotify.com/contact

 

Rest assured they'll be able to help more :)

We'd recommend giving them a shout.

 

Let us know if there's anything else.

 

Thanks,

/M 

SUGGESTED POSTS