There is only one song in a queue (Premium Windows Phone)

[kieutriet]

Plan

Premium

Country

Vietnam

Device

Microsoft Lumia 640 XL

Operating System

Windows 10

My Question or Issue

I use Spotify on my device which is running with Windows 10. After upgrading to Premium I am not able to skip to next song anymore. Check the queue and there is only one song created in the list whenever I play a playlist (I think that's why i was not able to play any other songs). I tried a fresh reinstallation but it didn't help. Now I use another account to use Spotify on my phone (this is a regular account)

[SergioDavid]

Hey @kieutriet, welcome to the Community!

Sorry to hear you're having trouble with this. We'll be glad to help though.

Did this only start happening after upgrading? Does the issue happen with everything you try to listen to?

Does logging out and back in a few times help?

Let us know how it goes.

[kieutriet]

Hi,

Yeah this only happened since the upgrade and happened with every playlist I tried.

I also tried logging out and back in few times but it doesn't help. The thing is everything is working normally in regular account.

What else can I help you to fix this? Thanks.