Track artwork missing

Reply

Track artwork missing

Jdrummer
Casual Listener

Plan

Free/Premium

Country usa

 

Device

IPhones

Operating System

Mac and Windows

 

My Question or Issue

cd baby delivered track and artwork to Spotify two weeks ago and artwork is still not displayed. The artwork displays as expected on other online sites

 

76E04172-AE95-4DA1-A4ED-AEC329FB336F.png
2 Replies

Re: Track artwork missing

Rising Star 1 eltoch
Rising Star 1

Hey! Thanks for reaching out to the community.

 

If this is your album, I recommend you first take a look at this FAQ on cover art and make sure it fits the guidelines. Alternatively, you could try resubmitting the artwork, sometimes that can help!

 

Hopefully this helps you 🙂

 

Thanks for reading! If this worked for you, please mark this as the solution, this way others will be able to find the answers to their problems in the future! 🙂

Re: Track artwork missing

Jdrummer
Casual Listener

Thank you for the response. The artwork was sized per cd baby gudelines and the track and artwork were successfully distributed across all major platforms with the exception of spotify. 
I filed a ticket with cdbaby but am not expecting any action anytime soon. I haven't had issues on prior releases so this one has me puzzled.

 

 

 

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