Tried to delete one song from playlist, all songs were accidentally deleted

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Tried to delete one song from playlist, all songs were accidentally deleted

Ceehawke
Casual Listener

Hello,

 

I tried to delete one single song from my playlist titled "dinner cocktail" and somehow ended up deleting every single song from the playlist. Because the playlist title is still there, the Recover My Playlist function does not help.

 

Is there any way to recover the tunes from this playlist? I did this on Friday afternoon. I'm still not sure whether it was my fault or a bug of some sort...

 

Thanks for any suggestions! 

3 Replies

Re: Tried to delete one song from playlist, all songs were accidentally deleted

Jonahman10
Roadie

I am assuming you have closed out of your client since it was back on Friday. Since it seems like you lost pretty much your entire playlist, I would suggest using this form to contact someone on the spotify staff to ask them if the playlist can be restored to an earlier date. If you get a do-not-reply email, remember to reply anyways and you should be in contact with someone from spotify in a short amount of time.

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Re: Tried to delete one song from playlist, all songs were accidentally deleted

Ceehawke
Casual Listener

Thanks. I did send a message to Spotify through the form, and then responded to the automatic response, but still haven't heard back from them yet. I'll try again.

Re: Tried to delete one song from playlist, all songs were accidentally deleted

Peter__
Community Legend
You can also tweet @SpotifyCares which is often faster. ;)

Peter
Spotify Community Mentor and Troubleshooter

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