Lineup Signup
Hi! We're just rearranging some Desktop boards to make it easier to find what you're looking for. Please bear with us, and we'll be done very soon.
To post a new question or issue, please go here: Desktop (Windows), Desktop (Mac), Desktop (Linux), Web Player.

Unable to post spotify issues on your support forum

Reply
Highlighted

Unable to post spotify issues on your support forum

potato123123
Casual Listener

 

Country

 DE

Device

Desktop Browser Opera (Version:57.0.3098.76 (Newest)

Operating System

Windows 10 64 bit

 

My Question or Issue
I have been trying to post an issue with the web player and keep getting the error message "this message body contains" and then it just shows the whole content of my message, and asks me to remove this content before submitting my post.
I'm posting a tech support issue, how am I supposed to remove the content describing the issue, are you serious, you have bugs within your bug support?

 

2 Replies

Re: Unable to post spotify issues on your support forum

potato123123
Casual Listener

As an aside, this was the content from my original message which I've been unable to post. I'd be happy for a moderator to submit my post for me or figure out why I cannot submit it.

spotify what is not permitted_2018-12-01.PNG

Re: Unable to post spotify issues on your support forum

Moderator
Moderator

Hey @potato123123.

 

Thanks for getting in touch!

 

We'd like to find out if it's device, network or account related. So if you could first try it out with a different account, and after that via a different network as well. This should give us an idea about what might be wrong.

 

Let us know what you can find. Looking forward to your reply.

 

Have a nice day!

GuidoModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
SUGGESTED POSTS