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Unable to sign out of Tesla

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Unable to sign out of Tesla

orangefreezie
Newbie

I rented a Tesla Model 3 for a week on vacation last year, and had linked my Spotify account without signing out. Ever since then, other renters periodically try to use my Spotify account (which is still linked to the Tesla). I've tried the following without success:

  • Signout everywhere (doesn't seem to work since it's a partner device?) 
  • Changed my password 
  • "Forget device" whenever my music streaming switches to the Tesla - but it keeps coming back  
  • I've looked through the Tesla Model 3 manufacturing guide, and it doesn't mention how to UNLINK an account, just how to set it up
  • I'm also not in contact with the original owner of the car

How can I remotely get this Tesla to stop having access to my Spotify account? Thanks!

 

Plan

Premium

 

Device

Tesla Model 3

2 Replies

Re: Unable to sign out of Tesla

Alex
Moderator
Moderator

Hi there @orangefreezie,


Welcome to the Community!

 

In this case, we'd suggest that you reach out to our Support team. They'll be happy to assist you further with manually logging your account from all devices if possible.

 

Hope you find this information useful. Don't hesitate to give us a shout if you have more questions.

AlexModerator
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Re: Unable to sign out of Tesla

fraenko
Music Fan

You can logout by going to spotify.com → login with your credentials → select "apps" → Tesla Media player → remove access.

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