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Unable to stream with spotify connect to bluesound powernode 2

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Unable to stream with spotify connect to bluesound powernode 2

I’ve a Bluesound PowerNode 2 that I’ve used with spotify connect with no issues for about 1 year.

 

Since recently, I’m unable to stream from any device (table, smartphone, PC) with my spotify premium account to the PowerNode 2. However, I can stream with my spotify account to a Sonos Play:1 with no issues (and other devices). But, on my devices, if I logon with another spotify premium account I can stream to PowerNode 2 with no issues.

 

To try to fix this I’ve already done:

- Sign out from all devices, in the spotify account page

- Reboot router

- Delete and install the spotify app on all devices

- Factory reset PowerNode 2

 

Still, the problem continues. Any ideas?

 

Appreciate your help.

 

Regards,

Luis

Reply

Accepted Solutions
Marked as solution

Hi, how did you get in contact with them so they could help with this?

 

Kind regards

View solution in original post

Marked as solution

Hi,

Login to https://support.spotify.com and open a support case.

Regards,
Luis

View solution in original post

6 Replies

I  have the same problem. 

Please help

Spotify support created another a account and move my configurations to the
new account.
Marked as solution

Hi, how did you get in contact with them so they could help with this?

 

Kind regards

Marked as solution

Hi,

Login to https://support.spotify.com and open a support case.

Regards,
Luis

Hi,

Login to https://support.spotify.com and open a support case.

Regards,
Luis

I have the same problem. How do I open a support case?

please Help.

 

Mark

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