Unable to stream with spotify connect to bluesound powernode 2

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Unable to stream with spotify connect to bluesound powernode 2

LuísSantos
Casual Listener

I’ve a Bluesound PowerNode 2 that I’ve used with spotify connect with no issues for about 1 year.

 

Since recently, I’m unable to stream from any device (table, smartphone, PC) with my spotify premium account to the PowerNode 2. However, I can stream with my spotify account to a Sonos Play:1 with no issues (and other devices). But, on my devices, if I logon with another spotify premium account I can stream to PowerNode 2 with no issues.

 

To try to fix this I’ve already done:

- Sign out from all devices, in the spotify account page

- Reboot router

- Delete and install the spotify app on all devices

- Factory reset PowerNode 2

 

Still, the problem continues. Any ideas?

 

Appreciate your help.

 

Regards,

Luis

2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Re: Unable to stream with spotify connect to bluesound powernode 2

user-removed
Not applicable

Hi, how did you get in contact with them so they could help with this?

 

Kind regards

Solution!

Re: Unable to stream with spotify connect to bluesound powernode 2

LuísSantos
Casual Listener
Hi,

Login to https://support.spotify.com and open a support case.

Regards,
Luis
6 Replies

Re: Unable to stream with spotify connect to bluesound powernode 2

Marcin6
Newbie

I  have the same problem. 

Please help

Re: Unable to stream with spotify connect to bluesound powernode 2

LuísSantos
Casual Listener
Spotify support created another a account and move my configurations to the
new account.
Solution!

Re: Unable to stream with spotify connect to bluesound powernode 2

user-removed
Not applicable

Hi, how did you get in contact with them so they could help with this?

 

Kind regards

Solution!

Re: Unable to stream with spotify connect to bluesound powernode 2

LuísSantos
Casual Listener
Hi,

Login to https://support.spotify.com and open a support case.

Regards,
Luis

Re: Unable to stream with spotify connect to bluesound powernode 2

LuísSantos
Casual Listener
Hi,

Login to https://support.spotify.com and open a support case.

Regards,
Luis

Re: Unable to stream with spotify connect to bluesound powernode 2

Carolienl
Casual Listener

I have the same problem. How do I open a support case?

please Help.

 

Mark

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