Unfortunately DRM is not enabled

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Re: Unfortunately DRM is not enabled

Casual Listener
In my case I tried with both Firefox and Chromium. I also rebooted the machine to no avail.
I did this on an Asus laptop.

Later on I did a very similar installation on a Macbook Pro, but if I remember correctly, I checked the "install third party software" which may have been why it worked flawlessly on this installation.

My theory is that the error message presented in the Spotify player is not due to missing drm support but another missing component.

https://askubuntu.com/questions/22285/clarification-of-the-third-party-software-options-during-syste...
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Re: Unfortunately DRM is not enabled

Regular

@henrik242 wrote:
In my case I tried with both Firefox and Chromium. I also rebooted the machine to no avail.
I did this on an Asus laptop.

Later on I did a very similar installation on a Macbook Pro, but if I remember correctly, I checked the "install third party software" which may have been why it worked flawlessly on this installation.

My theory is that the error message presented in the Spotify player is not due to missing drm support but another missing component.

https://askubuntu.com/questions/22285/clarification-of-the-third-party-software-options-during-syste...

@henrik242 You probably right. Just to be sure and to troubleshoot this, as far as I know:

 

This is the list of package dependencies:

"alsa-lib>=1.0.14" "gconf" "gtk2" "glib2" "nss" "libsystemd" "libxtst" "libx11" "libxss" "openssl-1.0" "libcurl-compat" "desktop-file-utils" "rtmpdump"

 

And my list of shared libraries required by spotify:

$ ldd /usr/share/spotify/spotify

linux-vdso.so.1 (0x00007ffe7199b000)
libasound.so.2 => /usr/lib/libasound.so.2 (0x00007f8268000000)
libdl.so.2 => /usr/lib/libdl.so.2 (0x00007f8267dfc000)
libresolv.so.2 => /usr/lib/libresolv.so.2 (0x00007f8267be6000)
libssl.so.1.0.0 => /usr/lib/libssl.so.1.0.0 (0x00007f8267979000)
libcrypto.so.1.0.0 => /usr/lib/libcrypto.so.1.0.0 (0x00007f8267504000)
libcurl.so.4 => /usr/lib/libcurl.so.4 (0x00007f8267286000)
libcef.so => /usr/share/spotify/libcef.so (0x00007f825fd69000)
libm.so.6 => /usr/lib/libm.so.6 (0x00007f825fa57000)
libX11.so.6 => /usr/lib/libX11.so.6 (0x00007f825f718000)
libpthread.so.0 => /usr/lib/libpthread.so.0 (0x00007f825f4fa000)
librt.so.1 => /usr/lib/librt.so.1 (0x00007f825f2f2000)
libz.so.1 => /usr/lib/libz.so.1 (0x00007f825f0db000)
libglib-2.0.so.0 => /usr/lib/libglib-2.0.so.0 (0x00007f825edc8000)
libgtk-x11-2.0.so.0 => /usr/lib/libgtk-x11-2.0.so.0 (0x00007f825e788000)
libgdk-x11-2.0.so.0 => /usr/lib/libgdk-x11-2.0.so.0 (0x00007f825e4d3000)
libatk-1.0.so.0 => /usr/lib/libatk-1.0.so.0 (0x00007f825e2ad000)
libgio-2.0.so.0 => /usr/lib/libgio-2.0.so.0 (0x00007f825df12000)
libpangoft2-1.0.so.0 => /usr/lib/libpangoft2-1.0.so.0 (0x00007f825dcfd000)
libpangocairo-1.0.so.0 => /usr/lib/libpangocairo-1.0.so.0 (0x00007f825daf0000)
libgdk_pixbuf-2.0.so.0 => /usr/lib/libgdk_pixbuf-2.0.so.0 (0x00007f825d8c8000)
libcairo.so.2 => /usr/lib/libcairo.so.2 (0x00007f825d59b000)
libpango-1.0.so.0 => /usr/lib/libpango-1.0.so.0 (0x00007f825d34f000)
libfontconfig.so.1 => /usr/lib/libfontconfig.so.1 (0x00007f825d10b000)
libgobject-2.0.so.0 => /usr/lib/libgobject-2.0.so.0 (0x00007f825ceb8000)
libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x00007f825cbf1000)
libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x00007f825c869000)
libgcc_s.so.1 => /usr/lib/libgcc_s.so.1 (0x00007f825c652000)
libc.so.6 => /usr/lib/libc.so.6 (0x00007f825c2ac000)
/lib64/ld-linux-x86-64.so.2 (0x00007f8268310000)
libnghttp2.so.14 => /usr/lib/libnghttp2.so.14 (0x00007f825c086000)
libssh2.so.1 => /usr/lib/libssh2.so.1 (0x00007f825be58000)
libpsl.so.5 => /usr/lib/libpsl.so.5 (0x00007f825bc4a000)
libssl.so.1.1 => /usr/lib/libssl.so.1.1 (0x00007f825b9e0000)
libcrypto.so.1.1 => /usr/lib/libcrypto.so.1.1 (0x00007f825b560000)
libgssapi_krb5.so.2 => /usr/lib/libgssapi_krb5.so.2 (0x00007f825b312000)
libkrb5.so.3 => /usr/lib/libkrb5.so.3 (0x00007f825b02a000)
libk5crypto.so.3 => /usr/lib/libk5crypto.so.3 (0x00007f825adf6000)
libcom_err.so.2 => /usr/lib/libcom_err.so.2 (0x00007f825abf2000)
libgmodule-2.0.so.0 => /usr/lib/libgmodule-2.0.so.0 (0x00007f825a9ee000)
libnss3.so => /usr/lib/libnss3.so (0x00007f825a6c5000)
libnssutil3.so => /usr/lib/libnssutil3.so (0x00007f825a495000)
libsmime3.so => /usr/lib/libsmime3.so (0x00007f825a26e000)
libnspr4.so => /usr/lib/libnspr4.so (0x00007f825a02f000)
libexpat.so.1 => /usr/lib/libexpat.so.1 (0x00007f8259dfc000)
libX11-xcb.so.1 => /usr/lib/libX11-xcb.so.1 (0x00007f8259bfa000)
libxcb.so.1 => /usr/lib/libxcb.so.1 (0x00007f82599d1000)
libXcomposite.so.1 => /usr/lib/libXcomposite.so.1 (0x00007f82597ce000)
libXcursor.so.1 => /usr/lib/libXcursor.so.1 (0x00007f82595c3000)
libXdamage.so.1 => /usr/lib/libXdamage.so.1 (0x00007f82593c0000)
libXext.so.6 => /usr/lib/libXext.so.6 (0x00007f82591ae000)
libXfixes.so.3 => /usr/lib/libXfixes.so.3 (0x00007f8258fa8000)
libXi.so.6 => /usr/lib/libXi.so.6 (0x00007f8258d97000)
libXrender.so.1 => /usr/lib/libXrender.so.1 (0x00007f8258b8c000)
libXtst.so.6 => /usr/lib/libXtst.so.6 (0x00007f8258986000)
libXrandr.so.2 => /usr/lib/libXrandr.so.2 (0x00007f825877b000)
libXss.so.1 => /usr/lib/libXss.so.1 (0x00007f8258577000)
libgconf-2.so.4 => /usr/lib/libgconf-2.so.4 (0x00007f8258345000)
libdbus-1.so.3 => /usr/lib/libdbus-1.so.3 (0x00007f82580f5000)
libpcre.so.1 => /usr/lib/libpcre.so.1 (0x00007f8257e82000)
libXinerama.so.1 => /usr/lib/libXinerama.so.1 (0x00007f8257c7f000)
libmount.so.1 => /usr/lib/libmount.so.1 (0x00007f8257a2b000)
libharfbuzz.so.0 => /usr/lib/libharfbuzz.so.0 (0x00007f8257793000)
libpng16.so.16 => /usr/lib/libpng16.so.16 (0x00007f825755d000)
libpixman-1.so.0 => /usr/lib/libpixman-1.so.0 (0x00007f82572b5000)
libEGL.so.1 => /usr/lib/libEGL.so.1 (0x00007f82570a2000)
libxcb-shm.so.0 => /usr/lib/libxcb-shm.so.0 (0x00007f8256e9e000)
libxcb-render.so.0 => /usr/lib/libxcb-render.so.0 (0x00007f8256c90000)
libGL.so.1 => /usr/lib/libGL.so.1 (0x00007f8256a05000)
libthai.so.0 => /usr/lib/libthai.so.0 (0x00007f82567fb000)
libffi.so.6 => /usr/lib/libffi.so.6 (0x00007f82565f2000)
libbz2.so.1.0 => /usr/lib/libbz2.so.1.0 (0x00007f82563e2000)
libicuuc.so.59 => /usr/lib/libicuuc.so.59 (0x00007f8256031000)
libkrb5support.so.0 => /usr/lib/libkrb5support.so.0 (0x00007f8255e24000)
libkeyutils.so.1 => /usr/lib/libkeyutils.so.1 (0x00007f8255c20000)
libplds4.so => /usr/lib/libplds4.so (0x00007f8255a1c000)
libplc4.so => /usr/lib/libplc4.so (0x00007f8255817000)
libXau.so.6 => /usr/lib/libXau.so.6 (0x00007f8255613000)
libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0x00007f825540d000)
libdbus-glib-1.so.2 => /usr/lib/libdbus-glib-1.so.2 (0x00007f82551e6000)
libsystemd.so.0 => /usr/lib/libsystemd.so.0 (0x00007f8254f5f000)
libblkid.so.1 => /usr/lib/libblkid.so.1 (0x00007f8254d14000)
libuuid.so.1 => /usr/lib/libuuid.so.1 (0x00007f8254b0f000)
libgraphite2.so.3 => /usr/lib/libgraphite2.so.3 (0x00007f82548e3000)
libGLdispatch.so.0 => /usr/lib/libGLdispatch.so.0 (0x00007f825462d000)
libGLX.so.0 => /usr/lib/libGLX.so.0 (0x00007f82543fb000)
libdatrie.so.1 => /usr/lib/libdatrie.so.1 (0x00007f82541f3000)
libicudata.so.59 => /usr/lib/libicudata.so.59 (0x00007f82526e0000)
libgcrypt.so.20 => /usr/lib/libgcrypt.so.20 (0x00007f82523d2000)
liblzma.so.5 => /usr/lib/liblzma.so.5 (0x00007f82521ac000)
liblz4.so.1 => /usr/lib/liblz4.so.1 (0x00007f8251f98000)
libgpg-error.so.0 => /usr/lib/libgpg-error.so.0 (0x00007f8251d83000)

 

 

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Re: Unfortunately DRM is not enabled

Casual Listener

I am also experiencing this issue:

OS: Centos 6.9, Centos 7.3

Browser: Firefox 52.2.0 (64bit)

 

* DRM Content: [x] Play DRM Content (enabled)

* Widevin Content Decryption Module provided by Google Inc.: Always Activate

 

Would it be possible to get some traction on this issue please?

Highlighted

Re: Unfortunately DRM is not enabled

Newbie

Spotify Web Player solo esta disponible para plataformas actualizadas y con soporte de parte del fabricante asi como contar con los requerimientos para poder visualizar contenido protegido por derechos de autor.
Los dispositivos que soportan Spotify Web Player con compatibilidad DRM
Microsoft Windows Vista Chrome
Microsoft Windows 7 Chrome /Firefox
Microsoft Windows 8.1 Chrome/Firefox/Edge
Microsoft Windows 10  Chrome/Firefox/Edge
Mac OS X Lion Chrome/Firefox
Mac OS X Yosemite Safari/Firefox
macOS Sierra Safari/Firefox
.......................................................
Los sistemas operativos no propietarios no poseen compatibilidad con DRM ,si ejecuta Spotify Web Player esta sometido al acuerdo de licencia final de usuario en el que "Spotify" se reserva su derecho de transmision de contenido si no cumples los requerimientos actuales para visualizar "Spotify web player"
-------------------------------------------
Los usuarios de pago tambien estan sometidos a los terminos y condiciones del servicio .
------------------------------------------
Actualmente el soporte para Microsoft Windows XP en todas sus versiones a terminado,debera actualizar su sistema operativo para visualizar play.spotify.com

Actualmente el soporte para GNU/Linux formaba parte de una beta ,era un proyecto mantenido por una comunidad limitada en Spotify ,se encontraba limitado su soporte y de igual manera a finalizado , alas compañias no les gusta que se escuche su musica si no se cumplen la ejecucion de drm.

Si desea continuar escuchando Spotify Web Player actualize su sistema.

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Re: Unfortunately DRM is not enabled

Casual Listener

I'm sorry brahjma, I will answer in English as I dont speak Spanish.

 

It seems silly to me that you are claiming that Linux systems are unsupported to play DRM content, even though we have all the necessary requirements.

 

1) Audio playback was working fine up until this recent change made by the Spotify team to "attempt" to migrate from Flash to HTML5.

 

2) Using the exact same browser to play music on other similar website using the same "DRM Features" such as Google Play Music works without issues.

 

It is one thing to admit that the Spotify team lacks the necessary staff/talent to support GNU/Linux operating systems, but quite another to claim that they are unsupported due to DRM restrictions (when this is clearly not the case).

 

If this is truly something that is not a priorty, no problem, I will simply take my money elsewhere.

 

Best regards,

Highlighted

Re: Unfortunately DRM is not enabled

Regular

@leptitchriss wrote:

I am also experiencing this issue:

OS: Centos 6.9, Centos 7.3

Browser: Firefox 52.2.0 (64bit)

 

* DRM Content: [x] Play DRM Content (enabled)

* Widevin Content Decryption Module provided by Google Inc.: Always Activate

 

Would it be possible to get some traction on this issue please?


You are using an unsupported system configuration. Firefox 52.x is relative new supporting DRM.

 

You can check the System Requeriments for the Spotify web player: https://support.spotify.com/us/article/spotify-system-requirements/

 

If you are still intereseted in give some support you can use this url to debug your own config: https://shaka-player-demo.appspot.com

 

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Re: Unfortunately DRM is not enabled

Regular

still looking for solution...

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Re: Unfortunately DRM is not enabled

Regular

@ExillustX wrote:

still looking for solution...


ExillustX, which is your configuration/versions? Linux distro, browser, plugins.

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Re: Unfortunately DRM is not enabled

Regular

using chromium 59.0.3071.109 running on Ubuntu 17.04 (32-bit)

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Re: Unfortunately DRM is not enabled

Casual Listener

@antonillo-s wrote:

You are using an unsupported system configuration. Firefox 52.x is relative new supporting DRM.

 

You can check the System Requeriments for the Spotify web player: https://support.spotify.com/us/article/spotify-system-requirements/

 

If you are still intereseted in give some support you can use this url to debug your own config: https://shaka-player-demo.appspot.com

 


I'm not too sure what you are talking about, Firefox is on the supported list of browsers...

 

The following is the list of browsers that can run the Spotify web player service:

  • Safari 6 or above.
  • Internet Explorer 11 or above.
  • Google Chrome (latest).
  • Mozilla Firefox (latest or the immediately previous version).
  • Opera 12 or above.
  • Yandex 1 or above.

 

Cheers,

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