Dear Support, dear Community,
since a long while I have a problem with the soundquality of my spotify music. If I start streaming music ("radio") I have a very bad sound quality. There is something like a ratched in the background. I can't hear the music even 10 mins until I have to stop it and change to music which is not from spotify.
It doesn't matter if i am streaming it over my phillips tv using the tv speakers or my 5.1. surround system or if i am playing it with my ue boom portable speaker the quality is always horrible.
I already checked all settings, my quality is set to "extreme quality" and my internet at home is very well so it cant be a problem with the bandwidth.
I really need help, otherwise i doesnt see a future for my premium account.
Thank you very much for your assitance.