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Volvo Sensus app not downloading

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Volvo Sensus app not downloading

Casual Listener

 

Plan

Premium

Country

Cyprus

Device

Volvo XC90

Operating System

 sensus

 

My Question or Issue

I used to have Spotify on my Volvo, the app requested for an update, after the update the app icon disappeared. I tried to download the app again but once the installation starts it gets interrupted and I receive a pop up that the error has been sent. On the new apps tab page of Sensus, by pressing the arrow below Spotify to show additional information the size of Spotify is shown as 0.0 MB. All the other apps depict a size on the same screen. 

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Solution!

Re: Volvo Sensus app not downloading

Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us about this!

 

Several users have already mentioned that they were able to resolve this issue by reaching out to their respective car dealer. We suggest that any other users who are still experiencing this issue do the same if they haven't already.

 

If after that you're still having trouble, feel free to create a new thread in the relevant help board in the Community and we'll see what we can do on our end to help.

 

Thanks!

PeterModerator
 
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120 Replies
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Re: Volvo Sensus app not downloading

Regular

Plan

Premium

Country

Netherlands

Device

Volvo XC90 (model 2017)

Operating System

 sensus

 

I too had this problem today. Update failed, its filesize appeared as 0.00MB. Ithen de-installed Spotify altogether, hoping that a fresh re-install would solve the issue. It didn't, so now I am without it, very unfortunately. Sincerely hope that someone or Spotify have a solution. 

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Re: Volvo Sensus app not downloading

Regular

Same with my car! XC60 2018 T8!

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Re: Volvo Sensus app not downloading

Casual Listener

I am seeing the same issues today, July 2, 2019 In Wisconsin, USA.  My car is a 2019 Volvo XC60 T5.

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Re: Volvo Sensus app not downloading

Regular

Thanks for all the evidence. Has anyone escalated this to Volvo locally? I will try to do so today (NL)

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Re: Volvo Sensus app not downloading

Newbie

same in germany with xc90 yesterday.

today no update available and the app is running normaly...

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Re: Volvo Sensus app not downloading

Casual Listener

I'm having the same issue with my 2018 XC60. (Peru)

Should be going to the dealership on Saturday.

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Re: Volvo Sensus app not downloading

Newbie

image.jpg

Spotify functions are gone!

Updates do not appear in the download centre! HELP!

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Re: Volvo Sensus app not downloading

Regular

I have the same problem in Poland XC60.

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Re: Volvo Sensus app not downloading

Casual Listener

Same here on 2019 XC90, asked to update, somehow the update failed, app functionality was reduced saying you have to update, but no more update was given in download center. Uninstalled the app, reinstall fails and app size shows 0.0MB. Tried over wifi and over mobile data.

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