[WP 7.5] Windows Phone 7 Offline Issues

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Re: Windows Phone 7 Offline Issues

Casual Listener

I too have the sync problems. Before re-installing the app would work. Time equals money. I lost too much time trying to sync my tracks offline. I'm paying for a premium service to take advantage of a featured promised to be supported on my phone (lumia 800).

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Re: Windows Phone 7 Offline Issues

Music Fan

I use WiMP now. Great App, great sound quality and fast support. But for the most of you not an option i think (Only available in 4 countries)

http://en.wikipedia.org/wiki/WIMP_%28music_streaming_service%29

Re: Windows Phone 7 Offline Issues

Casual Listener

Agree with everything above. The app is appalling - it hangs and crashes more often than it works properly.

 

I came to the forums hoping it might just be me, after seeing a couple of threads like this with no response from Spotify I'm cancelling my account.

 

I've been a paid "Unlimited" user for over a year. I've been a "Premium" user for four days. From Spotify's perspective, they'd have been better off having no app at all than this mess - as it lost them another paying customer. But from the look of these threads, they're not actually that bothered. 

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Re: Windows Phone 7 Offline Issues

user-removed
Not applicable

Hey, add your kudos to this All Windows Phone bugs in one thread thread, if you want that Spotify fix those problems.

 

Let's hope that my thread will sit at home page on the community forever. Maybe then Spotify notice those problems.

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Re: Windows Phone 7 Offline Issues

user-removed
Not applicable

Switched from an iPhone to a Lumia 900.  Put the Spotify app on the phone and took the 30 day trial.  It works as it should on my desktop and my iPhone and the lumia when I am on a wifi connection.  As soon as I am on either 4G and/or offline I can not play a thing!  Lousy.  Plus nowhere to find support for the app.  I know Spotify would like to become a public company but if I can not get an answer on this I will dump it, use Zune and forget about it.  Good customer service is part of a good company!!!

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Re: Windows Phone 7 Offline Issues

Newbie

I too am dumping Spotify in favour of Zune. I nearly smashed up my Lumia 800 several times through frustration at this bad app. I pay for thr premium service to get songs offline so i can play when driving or on the London underground. Its so bad as to be unusable..I can;t keep powering phone off on to get to play offline tracks. Even online its slow and plays intermittently. Bad move Spotify..another subscriber lost.

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Re: Windows Phone 7 Offline Issues

Casual Listener

I agree with all the Win7 phone posters problems..This is **bleep**ed up. Fix this spotify or I will cancel my premium account and advertise on a global basis what **bleep**e this is....Everytime I try to play in offline mode I can't. Everytime I try to connect to bluetooth in my car I am luckiy if I get one or two successfull trys out of ten....

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Re: Windows Phone 7 Offline Issues

Regular

im prob going there aswell. after having the same issues on all platforms (iphone/android/wp7) i dont think i will use spotify anymore. it been a good 3 or 4 years, but i have moved on and you spotify havent changed, you dont even try to change. you just stay the same broken app.

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Re: Windows Phone 7 Offline Issues

Newbie

Aw man, I googled my way here looking for solutions, but this doesn't look good.

 

I got a new phone partly because I wanted the ability to play Spotify on my phone. Next, I upgraded to Premium. I downloaded playlists and it all seemed to work fine, until I was travelling and wanted to make actual USE of the feature. Then I too got the "cannot access in offline mode."

 

I'm trying to download again (not giving up just yet!), and while some lists have a green "offline" icon, some have grey ones. What does that signify?

 

If, after a few more days of trying and swearing and pleading, it doesn't work, I'm definitely downgrading my Spotify membership again. Smiley Sad

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Re: Windows Phone 7 Offline Issues

Newbie

Same problem here with my Omnia 7. Just bought Premium to use it on my phone and it doesn't work! 😞

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