[WP 8.1] Continous disconnection to offline mode

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[WP 8.1] Continous disconnection to offline mode

Casual Listener

Hi,

 

Today I bought a premium account, first I was having problems with signing in via facebook account (unknown error). Then the application is still having problems with connecton. Still toggles between online / offline, finally when it connects to the servers none of the songs wont start (loading bar appears and nothing...).

 

*I apologize for any mistakes in text.

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Re: [WP 8.1] Continous disconnection to offline mode

Community Legend
Are you still logging in using Facebook or have you set a device password and are now logging in using Spotify?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: [WP 8.1] Continous disconnection to offline mode

Casual Listener

I was logging by Facebook, now i changed it for device password, and one of the problems (continously disconnecting) is solved, but music won't starting to play anyway...

View solution in original post

3 Replies
Highlighted
Solution!

Re: [WP 8.1] Continous disconnection to offline mode

Community Legend
Are you still logging in using Facebook or have you set a device password and are now logging in using Spotify?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

Highlighted
Solution!

Re: [WP 8.1] Continous disconnection to offline mode

Casual Listener

I was logging by Facebook, now i changed it for device password, and one of the problems (continously disconnecting) is solved, but music won't starting to play anyway...

View solution in original post

Highlighted

Re: [WP 8.1] Continous disconnection to offline mode

Casual Listener

After few minutes all works ...pure magic 😄

 

thx for the answer

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