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[WP8] Music doesn't play - a region thing? (HTC 8X)

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[WP8] Music doesn't play - a region thing? (HTC 8X)

Mojorisin
Regular

What ho,

 

I've downloaded the Spotify beta app for Windows Phone 8, and everything works fine up till one point:

No music plays.

 

I'm a Swede living in London, and if memory serves Spotify requires you to have the correct region settings in order to work properly. I've tried setting my phone to both Sweden and United Kingdom, but to no avail. I've also considered changing my country on my Spotify profile from Sweden to United Kingdom, but it will only let me change if I change my payment card, which is not an option seeing as how I only have a Swedish debit card.

 

Any help appreciated!

17 Replies

Re: Music doesn't play - a region thing? (HTC 8X)

Liam
Community Legend

@Mojorisin wrote:

What ho,

 

I've downloaded the Spotify beta app for Windows Phone 8, and everything works fine up till one point:

No music plays.

 

I'm a Swede living in London, and if memory serves Spotify requires you to have the correct region settings in order to work properly. I've tried setting my phone to both Sweden and United Kingdom, but to no avail. I've also considered changing my country on my Spotify profile from Sweden to United Kingdom, but it will only let me change if I change my payment card, which is not an option seeing as how I only have a Swedish debit card.

 

Any help appreciated!


Have you tried reinstalling?

Re: Music doesn't play - a region thing? (HTC 8X)

Mojorisin
Regular

I have, yes.

 

When I choose a song to play, I see the little 'streaming / downloading' dots crossing the top of the screen, as they do on Windows Phone 8. But then nothing happens.

Re: Music doesn't play - a region thing? (HTC 8X)

Liam
Community Legend

@Mojorisin wrote:

I have, yes.

 

When I choose a song to play, I see the little 'streaming / downloading' dots crossing the top of the screen, as they do on Windows Phone 8. But then nothing happens.


Hmm. And you are premium? It could be a region issue, but I doubt it as premium users can use it abroad. I will merge this with the bugs thread, as it sounds like a bug :)

Re: Music doesn't play - a region thing? (HTC 8X)

Mojorisin
Regular

I am premium, yeah. 

 

Spotify on my Android always worked fine here in London, and in Sweden. But not this one, for some reason. :/

Re: Music doesn't play - a region thing? (HTC 8X)

Pierric
Casual Listener

Try logging in using your spotify id and password instead of your Facebook account.

If you don"t know your spotify id and/or password, you can try this page : https://www.spotify.com/us/login/ : choose "Log in using spotify details" and click on "Forgot password or username ?".

Re: Music doesn't play - a region thing? (HTC 8X)

Mojorisin
Regular

I always log on using my Spotify details. :)

Re: Music doesn't play - a region thing? (HTC 8X)

user-removed
Not applicable

this page just tells me, that I have a facebook account and I shall change my password over there.

Re: Music doesn't play - a region thing? (HTC 8X)

Kamigoroshi
Casual Listener

I had issues trying to play music on my Lumia 920 (unable to download, cannot stream music) because I started an account using my Facebook rather than having a dedicated Spotify account, which sucks because while you can connect a dedicated account to Facebook, you can't do it the other way around without providing a new username and email address.

 

I solved this by going to Spotify accounts and going to "Set password for devices". Then I used that sucessfully and I have no problems playing on the WP8 Spotify app.

Re: Music doesn't play - a region thing? (HTC 8X)

Mojorisin
Regular

Hi Kamigoroshi,

 

Could you further elaborate on that last bit? I'm not sure where to find 'Set password for devices'.

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