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I have the same issue - Spotify on my Lumia 920 will open, allow me to see my playlists, allow me to search music, but when I attempt to play anything it just loads and loads and loads. I have let it sit there for up to 5 minutes with no luck (on both LTE and Wi-Fi).
-Device: Lumia 920 (most current software update applied)
-Country: USA
-I have logged in using both my Spotify username and my Facebook account, I get the same issue using either.
Same exact issue I am having
UPDATE: For anyone having the issue where it just loads a song and never plays I was able to fix this doing the following:
FIRST: My set up:
-I have Spotify Premium, I originally set up a Spotify account but then linked it to my Facebook so I can login with either. I tried using both and neither was working.
-I have my Facebook account set to higher security, so it sends me texts when trying to login (and so when I would login to spotify it was sending me a code to use). I was able to login but no song played.
THE FIX:
-In facebook, I went to security and did "Generate App Password". I used that password and logged in with my facebook account.
That worked! Hope that might help some of you with a similar set up 🙂
I have the same setup. This fixed my problem. Thanks a bunch 🙂
That fixed the problem for me. Thanks
This fixed my problem. Thank you!
Nice find, voltronad! I think that will help a lot of WP users.
Hi,
I have the same issue but I am not a Facebook user or account holder. The only thing I have done is accepted a shared playlist from another user who is linked to Facebook. That could be be the cause surely?
Nokia 920 on latest software - Premium Account on Spotify
@shaunihall wrote:
Hi,
I have the same issue but I am not a Facebook user or account holder. The only thing I have done is accepted a shared playlist from another user who is linked to Facebook. That could be be the cause surely?
Nokia 920 on latest software - Premium Account on Spotify
Doesn't sound like the same cause.
Can you describe the behaviour you are getting? First thing to try is a clean reinstallation of the app and see if that makes any difference.
Peter
Peter
Spotify Community Mentor and Troubleshooter
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This worked for me, Thanks!