[WP8] Playlists won't sync for offline use

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Re: [WP8] Playlists won't sync for offline use

flurk118
Newbie

Same issue here.

 

HTC 8x

 

Can see all my playlists, select for download but nothing.

 

Any assistance out there?  May have to ditch my subscription and move over to XBox music!

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Re: [WP8] Playlists won't sync for offline use

NaniLee18
Casual Listener

USA

Nokia Lumia 920

Windows 8.0.10211.204

mostly WiFi

 

I can get my playlists to download and almost completely too. It also always skipps over my 6th playlist completely. Anyways, they do sync to ofline but if I back out of the app or leave my phone alone for too long all the progress it made with syncing completely dissapears. I could have 5 tracks down or 500, doesnt matter, they all need to be synced again. 

 

Another thing, I don't know if this is realted, but when I logged onto spotify on my computer a few hours ago all my playlists on there seem to have magically de-synced as well. I've only had the windows phone for 4 days now and this is the only time my computer desynced as well.

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Re: [WP8] Playlists won't sync for offline use

MrNeil
Newbie
Recently got a Windows 8 phone and am having the same issue, and I am finding it exceptionally frustrating.
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Re: [WP8] Playlists won't sync for offline use

mitchimus
Newbie

have tried to sync my playlist on Lumia 920 a number of times all to no avail. I have installed and uninstalled the app 5 times. Think it is time to give up. It would be great if the app worked seamlessly like the android app does. FAIL! Time to dump my Spotify account me thinks. I know it says the app is beta but really windows phone 8 has been around for a long time now!

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Re: [WP8] Playlists won't sync for offline use

Cygnus
Casual Listener

I have the same issue. Some songs are sync'ed okay, but the entire playlist does not. Do see a grey download symbol, but nothing happens.

 

- Australia

- Nokia Lumia 620

- Windows Phone 8 8.0.10211.204

- Firmware 1030.6407.1308.0002

- Wifi

- App version 2.0

- Core version 0.6.4.112.gf895e1a1

- No error messages.

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Re: [WP8] Playlists won't sync for offline use

Cartes
Newbie

I love Spotify and it was working great until 2 weeks ago. Now I can't get anything at all to play. Not my playlist or any song or artist. I tried everything I could think of. I'm hoping someone can help me find a solution or I'm canceling my premium subsription.  It used to stop playing on my pc if I started playing a song on phone, now it's like it doesen't recognize phone. Appreciate anyone's help.

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Re: [WP8] Playlists won't sync for offline use

Peter__
Community Legend

@Cartes wrote:

I love Spotify and it was working great until 2 weeks ago. Now I can't get anything at all to play. Not my playlist or any song or artist. I tried everything I could think of. I'm hoping someone can help me find a solution or I'm canceling my premium subsription.  It used to stop playing on my pc if I started playing a song on phone, now it's like it doesen't recognize phone. Appreciate anyone's help.


Hey! Welcome to the community 🙂 

 

Can you try logging out and back in again on the phone? Then see if it will play. 

If not, try a clean reinstallation of the app. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: [WP8] Playlists won't sync for offline use

Gromit83
Regular

I have tried all the fixes. Does not work. Spotify needs to fix this app.

 

App quality on WinPhone is appaling. MS and Nokia needs to fix this. Had high hopes for winphone 8 as a good platform. After 6 months. Not so much. I'm either going for a new nexus or back to iPhone if iOS 7 looks nice.

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Re: [WP8] Playlists won't sync for offline use

m4tthall
Regular

OK, so I am testing out Spotify to see whether I will pay for Spotify, Nokia Music+ or XBox Music. I would rather Spotify as I have a Sonos. However, although Nokia Music+ and XBox Music work great with my Lumia 920 the interface for Spotify is not only poor but trying to sync for offline mode is completely hit or miss. Seriously, did anyone test this app before it was submitted? It is so poor I can't believe anyone actually did. I can't tell what is syncing and what isn't. You get a bar showing a download now and again but most of the time it isn't there. I can't tell WHY things aren't syncing, at least if it said "can't do this at the moment due to xxx" I would know what is happening. But no, it is a bit random, you have to second guess and assume something will happen at some point. Does it even sync when the app is not actually running? Who knows, doesn't seem to for me but then I can't tell what the hell is going on! Seriously, someone should sort this out. You are going to lose potential customers with poor apps like this, I am on the verge of giving up and choosing one of the other services.

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Re: [WP8] Playlists won't sync for offline use

kevinm2k
Newbie
Same problem here. It downloads and completes. You then go in to offline mode and it says playlist not available in offline mode. Even though storage says 1.5gb in spotify and as soon as I'm online again it recognises that I've downloaded the playlists. Needs fixing fast!!
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