We are currently not able to redeem this code

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We are currently not able to redeem this code

Revo77
Casual Listener
Getting this error message.
Any ideas?
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Solution!

Re: We are currently not able to redeem this code

Joe
Community Legend

Could you try a different browser. If that doesn't work, please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

View solution in original post

6 Replies

Re: We are currently not able to redeem this code

Revo77
Casual Listener
Let me add that I get this error on PC and mobile.
Highlighted

Re: We are currently not able to redeem this code

Joe
Community Legend

Was the code purchased in the country you are in?

Re: We are currently not able to redeem this code

Revo77
Casual Listener
Yes it was purchased in the same country
Solution!

Re: We are currently not able to redeem this code

Joe
Community Legend

Could you try a different browser. If that doesn't work, please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

View solution in original post

Re: We are currently not able to redeem this code

Revo77
Casual Listener

Different browser and a couple days wait did the trick.  Thanks for the help!

Re: We are currently not able to redeem this code

Joe
Community Legend

Awesome. Enjoy your music :)

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