When trying to play the web player for firefox on a linux, it is saying the following:
"Firefox is installing components needed to play the audio or video on this page. Please try again later"
I updated to a version of firefox that says is suitable. I have checked that DRM is enabled, untoggled it, and put it back on. I have also cleaned cache and history, as well as tried it in a private window. The issue was not resolved.
Any other ideas??