Web Player Not Working

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Web Player Not Working

njfastlife
Music Fan

behind corporate firewall. 

 

original link didn't work. 

 

beta link did. 

 

now beta link doesn't work either. 

 

anyone else having troubles?

10 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Re: Web Player Not Working

spiderdud3
Regular

Download flash or use a diffrent browser

Solution!

Re: Web Player Not Working

ohmegasquared
Casual Listener
When I cleared the page's cookies it started working again
Solution!

Re: Web Player Not Working

uncevicius
Newbie

How I fixed this problem:

1. Delete all SPOTIFY cookies.

2. Disable any adBlocker to all *spotify.com* domain

3. Play any song

4. Enable adBlocker and enjoy!

 

Hope this helps. 

 

p.s. all this was made on Google Chrome

 

@uncevicius

 

Solution!

Re: Web Player Not Working

admiralthorn
Casual Listener

What you did didn't work for me but i fixed it by connecting the App with the webplayer and it works fine now

Solution!

Re: Web Player Not Working

parker_annmarie
Regular

FOR CHROME

My friend's and mine Spotify Web Players just were not working on our school computers. I tried clearing all the cache and cookies and stuff (I have no clue what those mean I was just doing what other users were saying to do) and Web Player still wasn't working. I don't know about other users, but this is what was up with mine:

-When I opened the site the play bar at the bottom turned grey after a few seconds. I had managed to click the play button before it turned grey and it made no difference. 

-It says music had been recently played but the bar remained grey?? I didn't get it either.

-Clearing cache and cookies and reloading the page wasn't doing anything.

BUT, I think I found the solution. (or at least what worked for mine)

1.) Still clear all your cache and cookies, that might do something.

2.) Open a playlist and reload. Before the bar turns grey, double click on a song.

3.) Something should pop up that says, "Oops, something went wrong. Reload?" Click "Reload".

4.) It should work just fine now! Just double click a song and enjoy your music!

Solution!

Re: Web Player Not Working

spotify1232e42
Newbie

Why is Spotify web not working beacuse you **bleep**ing poeple dont have it on google no more.I had everything on spotify web player and you **bleep** holes just didnt think it was good.C'mon put it back! I work so hard on finding my own place to put my music.

Solution!

Re: Web Player Not Working

admiralthorn
Casual Listener
Its still there for me, try this

link https://open.spotify.com/browse/featured

Solution!

Re: Web Player Not Working

stfubitch
Newbie

beyyyyyyyyy none work omfgggggg now i finna ruin yt rnn bey

Solution!

Re: Web Player Not Working

dk382
Newbie

I found that the Spotify web player can get confused sometimes as to what device is playing what. This will lead it to not playing anything in the web player when you click play on a song until it figures out that the browser is where it should be playing. Usually this is fixable by clicking the device list (next to the volume controls) and then clicking on your web browser in the list.

 

Sometimes, however, it gets stuck. When this happens to me, clicking on the web browser does nothing (ad blocker off, even), and no songs will ever play. Here's what I did to fix it:

 

  1. Close the Spotify web player.
  2. Launch Spotify on another device like your phone.
  3. Play a song. It doesn't matter which.
  4. Open up the web player again.
  5. The currently-running Spotify app should pop up with a message saying Spotify is open on your web browser. Tell it to start playing the current song there.
  6. Close the app on your phone. The song should be playing on the Spotify web player. This should have "unstuck" Spotify and given you full control over the web player again.

This worked for me with the specific problem I was facing, but I'm willing to bet that there is more than one reason why songs stop playing on Spotify. 

Solution!

Re: Web Player Not Working

Joris5
Newbie

Thanks man<3 worked for me

79 Replies

Re: Web Player Not Working

imk2
Spotify Legend

Hi,

 

This issue should now be fixed. Use the beta link (i.e, http=1) to log-into the Web Player and you should be able to access it.

 

Thanks,

 

Mark

Re: Web Player Not Working

dpenushev
Music Fan

maybe if you've given us the full link we can try instead of just saying " http=1" where do i put this in the front in the back in the middle with "/" without / where? 

Re: Web Player Not Working

njfastlife
Music Fan

so, an update. i think there are a LOT of problems with this player (unless it is just my machine). 

 

songs skip, playlists just won't play, the wrong song will play, the web player gets hung up with the spinning dots in the center unable to do anything. 

 

this has happened multiple times. i love the service, and i pay for it, but the web player needs some massive work imho. 

Re: Web Player Not Working

imk2
Spotify Legend

Hi,

 

Can you give your browser name and version? Also, could you specify the playlists or contexts where these issues happen so we can investigate them?

 

Thanks,

 

Mark

Re: Web Player Not Working

njfastlife
Music Fan

i am using Google Chrome version 41.0.2272.89 m

 

basically, i will log in and try to access my playlists via "My Music" and none of them will play OR they will play the playlist i was listening to the last time i was using the service, not the one i selected. doesn't matter what playlist, it happens to all of them. 

 

i also just got an ERROR: PLAYLIST FAILED TO LOAD message, upon hitting reload, i again just geting the spinning dots. 

 

Re: Web Player Not Working

dpenushev
Music Fan

i have the same issue, spotify just stays in a black screen i've cleaned cache, cookies, restarted my computer restarted my browser many times, i've also checked if the country is ok and it is. still not working nothing is working that to me speaks that it's form spotify's server not from us. so please fix this issue because all of my music is in spotify this now prevents me form listening to my music. if this issue overgoes 3-4 days im going to reconsider to download all the music i remember i have there and listen it fomr my computer you just lose 1 spotify loyal user

Re: Web Player Not Working

njfastlife
Music Fan

going into My Music, I can access Playlists but then I go to songs, albums, artists and I am met with a blank screen...

Re: Web Player Not Working

imk2
Spotify Legend

Hi,

 

Can you check whether you could connect with this link? https://play.spotify.com?ap=wss://sjc1-linkap-a3.ap.spotify.com:443

 

Thanks,

 

Mark

Re: Web Player Not Working

Bluto
Regular

Hello njfastlife - I get the same blank screen as you from "Your Music" when browsing by album. This bug is fairly recent (last 2 or 3 weeks perhaps) and makes browsing very tricky.

 

I started a thread on it here, but there are no fixes as yet as far as I know: https://community.spotify.com/t5/Help-Web-Player/Can-t-see-album-details-in-quot-Your-Music-quot-any...

 

I have tried accessing the web player with the "http=1" link from another thread, but this didn't help.

 

Bluto

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