[Web Player] Stops playing music after 10 seconds

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[Web Player] Stops playing music after 10 seconds

IanM_56
Newbie

I'm currently using the Web Player through Chrome on a Windows 10 computer and whenever I listen to a song the first 10 seconds are fine, but then it just stops playing. I have already tried clearing my cookies twice but to no avail.

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Re: [Web Player] Stops playing music after 10 seconds

Tom__
Community Legend

Hey,

 

Spotify are aware of this issue and are working hard to fix it 🙂

 

Hope this helps.

View solution in original post

15 Replies

Re: [Web Player] Stops playing music after 10 seconds

zozoria
Newbie

I have the exactly same problem with web player through Firefox v.53 on Debian Linux.

Every titel stops after 10 seconds 😞

Any solution so far?

Re: [Web Player] Stops playing music after 10 seconds

Tom__
Community Legend

Hi,

 

Sorry for the late reply.

 

I have just tried and it seems to be fine.

 

You said you have clerared your cookies, have you tried clearing your browser's cache?

 

Also, have you tried on another browser - does the issue still occur?

 

Let me know 🙂

 

-Thomas

Re: [Web Player] Stops playing music after 10 seconds

eGorey
Newbie

Same here with Firefox 52 on Kubuntu Linux. I have deleted the cache and restarted the browser. But the problem is still there.

Re: [Web Player] Stops playing music after 10 seconds

rsabedra
Newbie

Same thing is happening to me.

I'm using Ubuntu, tried in Firefox and Chrome, both don't work.

Even after cleaning cache and coockies.

Re: [Web Player] Stops playing music after 10 seconds

celest68
Casual Listener

I cleared my cahce and it still doesn' work.

Re: [Web Player] Stops playing music after 10 seconds

Tom__
Community Legend

Hey,

 

Many other users have had this issue too.

 

I have rasied an issue, I will let you know on the updates, or you can follow it here:

https://community.spotify.com/t5/Ongoing-Issues/Web-Player-Not-Working/idi-p/1651531#M40711

 

 

Solution!

Re: [Web Player] Stops playing music after 10 seconds

Tom__
Community Legend

Hey,

 

Spotify are aware of this issue and are working hard to fix it 🙂

 

Hope this helps.

View solution in original post

Re: [Web Player] Stops playing music after 10 seconds

VinceBa
Newbie

Same issue here: Linux Opensuse 13.1 and webplayer on Firefox.

Emptied cache and cookies, restarted, nothing helped

Re: [Web Player] Stops playing music after 10 seconds

JoannaCzarny
Newbie

I also have this problem. Ubuntu, Firefox.

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