I have been using the web played for a number of months and a couple of days ago, I was no longer able to use it.
The webpage loads, I can search for items but when I click on play, nothing happens.
Unfortunately I am not able to download the app as my workplace restricts this so my only option is the web player.
I have been a premium subcriber for at least 3 years. Please can you help me fix this issue?
Solved! Go to Solution.
I recommend trying out the following steps.
1. Ensure that "This web player" is selected in the Spotify Connect button, it's between Queue and Volume.
2. Go to a random album and hit the three dots on any song to select "Copy song link". Now paste this to your browser's address bar and hit Enter.
This should force the web player to open the album and start playing the song. Hit play if it doesn't play anything yet.
3. Go to Spotify webpage, log in if you're not logged in yet and select any album in the "Jump back in" section. This should open the web player and make it play the album you selected.
Since it's a work environment, it might be that there are some network restrictions put in place that blocks traffic critical for Stopify playback.
Let me know how it goes. :)