Web Player says offline but internet is working

[jadewolf]

Plan

Free

Country

France

Device

laptop

Operating System

Windows 10

My Question or Issue

Spotify Web Player seems to not be working anymore. I just says 'Offline' in red in the bottom left corner of the menu, nothing plays, but my internet conenction is definitely working. Logging out, quitting, nothing seems to help.

[Guido]

Hey @jadewolf.

Thanks for getting in touch!

Have you tried what happens if you open the app via a different web-browser or incognito browsing session? You could also try a different account, from a friend or family member for example.

That way we can find out if something is wrong with your account or if it's a device issue.

Let us know what the result is. Looking forward to your reply.

Have a nice day.