Hey @jadewolf.
Thanks for getting in touch!
Have you tried what happens if you open the app via a different web-browser or incognito browsing session? You could also try a different account, from a friend or family member for example.
That way we can find out if something is wrong with your account or if it's a device issue.
Let us know what the result is. Looking forward to your reply.
Have a nice day.
