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[Web player] Log in with Spotify: Sorry, couldn't find that.

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Re: [Web player] Log in with Spotify: Sorry, couldn't find that.

nosoyelchalo
Regular

Hi again,

I download the desktop app and login in but show "Offline" bar. 

I tried again with Opera, firefox browsers and private browsing, but it still doesn't work. I use a user/pass to connect a internet. But i tried with another user/pass to connect and login in spotify web, but dont work. 

 

If the problem is firewall, What is the configuration for spotify web? 

 

Thank you.

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Re: [Web player] Log in with Spotify: Sorry, couldn't find that.

Moderator
Moderator

Hey @juanito_sex.

 

Have you tried following the steps mentioned above in this thread?

 

Here's a summary of the troubleshooting steps you can try:

  • Clear the cache and cookies memories in your browser
  • Try a different browser
  • Try through an incognito or private window in your browser
  • Make sure applications like antivirus or firewalls aren't blocking the Spotify website.
  • Make sure there isn't a network limitation 

We hope this helps :)

 

KaterinaModerator
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