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Web player can't work in Chrome..

Web player can't work in Chrome..

i use windows 10 with chrome 52.0.2743.82 m (64-bit) ,installed Flash and shockwave too.

 

try to clear temp file and cookie, but black all the time

IE also have this problem

 

p.s i have poor english ~ sorry for this

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3 Replies

Hey @Goddammittt,

 

Thanks for getting in touch with us through the Spotify Community.

 

If you’re having trouble with the Web Player, try the following:

 

  1. Open play.spotify.com in a different browser (if you’re on Chrome, try Internet Explorer for example).
  2. Reinstall Flash once again from http://get.adobe.com/flashplayer/
  3. Sign in as a different Spotify user. If it works with a different one let us know!
  4. Connect to the site over a different network.

If another network works okay, check the firewall settings of the first network to make sure Spotify isn’t blocked.

 

Let us know how you get on 🙂

Thx bro!!!
I change other account and is work!!
Thanks a lot :)

Hey @Goddammittt, it's awesome to hear everything's working! 

 

Don't hesitate to give us a shout if the web player starts misbehaving again.

 

All the best 🙂

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