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Web player error: Device not found

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Web player error: Device not found

I use web player to listen to songs

 

After pausing and leaving the computer for a period of time (a few hours), when I return to the computer again, I cannot continue playing music

 

Devtools shows error:

POST https://guc-spclient.spotify.com/connect-state/v1/player/command/from/xxx 404

{"error_type":"DEVICE_NOT_FOUND","message":"Device not found"}

Annotation 2020-08-30 183845.png
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Hey @mantou132,

 

We really appreciate you sharing this here in the Community!


We hope you don’t mind us replying now as we just stumbled upon this thread.


Just to confirm, are you still experiencing this? If so, we’d recommend trying clearing your browser's cache and cookies as well as restarting your browser. There are more steps you can try if this doesn't do the trick and you'll find them here (under Not working?).

 

Keep us posted! We’ll be happy to help further, just give us a shout 🙂

Mario Moderator
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View solution in original post

3 Replies
Marked as solution

Hey @mantou132,

 

We really appreciate you sharing this here in the Community!


We hope you don’t mind us replying now as we just stumbled upon this thread.


Just to confirm, are you still experiencing this? If so, we’d recommend trying clearing your browser's cache and cookies as well as restarting your browser. There are more steps you can try if this doesn't do the trick and you'll find them here (under Not working?).

 

Keep us posted! We’ll be happy to help further, just give us a shout 🙂

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

I haven't found this error recently

Hi Mario!, I'm having the same issue, it is resolved when I reload my web player, but it's annoying because I've installed the web player through chrome apps (very cool feature), and whenever I put my laptop to sleep I have to reload the Spotify player 😞

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