My laptop broke recently so I've been using my xbox and phone for daily browsing. When I go to the Spotify website, I can only use the page for a couple of seconds before the whole webpage becomes grey and unusable. This happens on both my Xbox One edge browser and my Google Chrome browser on my android phone. As a work around I can click the menu tab and it will unfreeze and light back up on my phone. I have enabled pop ups. Sorry for the long post but any help would be appreciated.
Solved! Go to Solution.
I have the spotify app on both the xbox one and my android and it works just fine. The problem I was having was using a browser on either device to access the main spotify website and also the community website. Although checking it now it looks like the problem has fixed itself. Thanks again.