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What happened to my saved music? They are all gone!

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What happened to my saved music? They are all gone!

Casual Listener

I lost all saved music? I thought at first this was because I was offline but then I reconnected and there are no songs in my saved songs and albums? help! I only logged at a public computer with the web player before this happened. Been using spotify ever since it got  released in the Philippines where you can sync it with Facebook. thanks! appreciate it!

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Re: What happened to my saved music? They are all gone!

Rock Star 24
Rock Star 24

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
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Re: What happened to my saved music? They are all gone!

Casual Listener

thanks so much for this! I hope it will be recovered! :3

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Re: What happened to my saved music? They are all gone!

Rock Star 24
Rock Star 24

You're welcome! 

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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