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What happened to my saved music? They are all gone!

What happened to my saved music? They are all gone!

I lost all saved music? I thought at first this was because I was offline but then I reconnected and there are no songs in my saved songs and albums? help! I only logged at a public computer with the web player before this happened. Been using spotify ever since it got  released in the Philippines where you can sync it with Facebook. thanks! appreciate it!

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I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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thanks so much for this! I hope it will be recovered! :3

You're welcome! 

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

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