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Why do the Spotify stat sites only take into account the offline/not in your library songs?

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Why do the Spotify stat sites only take into account the offline/not in your library songs?

Casual Listener

I think that is what is doing when it shows me the results. But not sure

 

 

Plan

Premium

Country

USA

Device

Samsung Galaxy 8

Operating System

Windows and Android

5 Replies

Re: Why do the Spotify stat sites only take into account the offline/not in your library songs?

Rock Star 23
Rock Star 23

Hey @Musichead2468, thanks for reaching out to the Community!

I'm not sure I understand what you're needing help with. Can you elaborate on what's happening with your Spotify? Any screenshots of what's going on would be very helpful.

Keep me posted! 

Billy-JRock Star 23
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Re: Why do the Spotify stat sites only take into account the offline/not in your library songs?

Casual Listener
I'm talking like those sites like this one.
https://replayify.com/top-artists

It shows your top artists and too songs. It seems it is not showing the
results of stuff I listen to in my library. And instead the artists and
songs in search for and listen to for the first time.

Re: Why do the Spotify stat sites only take into account the offline/not in your library songs?

Rock Star 23
Rock Star 23

Hey @Musichead2468,

 

Thank you. Can you send me a screenshot of what you're seeing after you allow Spotify to have access and everything? I'd like to take a look.

 

Thanks!

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Why do the Spotify stat sites only take into account the offline/not in your library songs?

Casual Listener

Attached are the screenshots in an imgur link https://imgur.com/a/fRqyGqc

Re: Why do the Spotify stat sites only take into account the offline/not in your library songs?

Moderator
Moderator

Hey @Musichead2468,

 

Thanks for searching for the answer you need here.

 

Keep in mind that the app in question is a third party app. This means that it's not managed by Spotify and we're not familiar with details as to how it works. The best thing to do here would be to contact their Customer Service and ask why you're getting these results.

 

In the meantime you can head over to the Made for You section in the Spotify app. There you can find your top tracks currently and by year. If you'd like this feature improved in ay way, we suggest that you post an idea about it in the Ideas Exchange. That's a great way for us to see what our users are interested in and how many people like a certain idea. You can read more about it here.

 

Hope this shines a bit of light on the matter. We'll be here if you have any other questions.

MihailModerator
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“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards
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