Why is Spotify partnered with Merchbar? They're a scam

[Dharmog]

Plan

Premium

Country

Ireland

Device

Samsung A7 2018

Operating System

Android

My Question or Issue

Why is Spotify partnered with Merchbar which has a dreadful reputation even on Trustpilot? People consistently receiving low quality merchandise and even unplayable vinyl records due to warping. No customer service for those who need it, or getting the run around when requesting a refund? People who don't use PayPal are at even more of a loss when they can't get help unless they file a charge back with their bank after receiving goods that aren't even usable?

Spotify, what exactly is this?