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Windows Player does not load


Windows Player does not load

Casual Listener

This issue has been going on for 4 days no, spotify web player will not load on my Desktop P, Otherlaptop. When I click on my spotify application it will open and just display a spinning loading wheel and never progress. Spotify works fine on my phone and on other computers I have tried on. Spotify will also not play on the desktop version it just displays a spinning loading wheel when I try to open it. When I try to use the web player it gives me:

This site can’t be reached’s server IP address could not be found.



I have tried:

  • Reinstalling/restarting my computer
  • Ensuring internet connection was working fine
  • tried different networks
  • Tried connecting with a VPN
  • Cleared internet history, cache, cookies
  • Changed my DNS
  • Tried different browsers, incognito mode, etc.
  • Checked for Windows updates/driver updates
  • Cleared temp files in windows

Nothing seems to work and its been super frustrating as my laptop is where I primarily use spotify.

1 Reply

Re: Windows Player does not load

Community Legend

Hey @ironwoodxx! Welcome to the Spotify Community. ^^


Are you still experiencing this issue?

If not, was this a temporary issue?