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Won't let me save albums

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Won't let me save albums

aconst
Casual Listener

For a while now, I have been unable to save albumns.  I don't have anywhere near the 10,000 limit.  At the moment, I don't pay but can't find anywhere where there is a limit (and if there is, it's stupidly small).  Can anyone help? When I click on the heart, or on the drop down menu to save, it doesn't do anything at all.

 

Thanks

7 Replies

Re: Won't let me save albums

Nico
Community Legend

Hey @aconst! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

On which device are you experiencing this issue?

Are you getting error messages while trying to save the album?

 

Let me know how it goes! ^^

Peace

Re: Won't let me save albums

aconst
Casual Listener
Thank you for replying. No error message. It's a chrome book. I'll try on
my Mac. Didn't think it may be the laptop.

Re: Won't let me save albums

Nico
Community Legend

@aconst

 

Let me know if your Mac experiences the same issue. ^^

 

Peace

Re: Won't let me save albums

aconst
Casual Listener

Thank you for your help .I'm having the same issue in my Mac too 😬😬

Re: Won't let me save albums

Nico
Community Legend

@aconst

 

Are you sure that you've under 10000 songs saved?

Because the limit is 10.000 songs not 10.000 albums. ^^

 

Peace

Re: Won't let me save albums

aconst
Casual Listener

Yeo. Definitely under 10,000. In fact, I've just deleted a load and there are now only about 600 songs and I'm still having the same issue ☹️

Re: Won't let me save albums

Nico
Community Legend

@aconst

 

Hmm, that's weird.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know if that helps, thanks! ^^

 

Peace

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