Wrong number of songs reported in starred playlist

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Wrong number of songs reported in starred playlist

Casual Listener

The amount of songs reported to be in my starred playlist is wrong. I emptied it and it still said I had 36 songs in it, so I checked to setting to show unavailible tracks and removed all of those aswell. However, it still reports that I have 9 songs in my starred playlist which is now completely empty on desktop, web and android. It annoys me, probably at bit more than it should.

 

Update: apparently my topic got changed to something else, fixed it

 

Starred

 

7 Replies
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Re: Wrong number of songs reported in starred playlist

Community Legend
Shows as "0 songs, 0 sec" for me.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Wrong number of songs reported in starred playlist

Community Legend

NaN means Not assigned Number, which is in almost 99% of all cases a bug. 


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Re: Wrong number of songs reported in starred playlist

Casual Listener

It still appears as 9 songs for me. Could an admin reset my playlist or something like that?

Re: Wrong number of songs reported in starred playlist

Community Legend
The error is more likely to be with your client. Does a clean reinstall fix it?
http://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Wrong number of songs reported in starred playlist

Casual Listener

No, it's likely a backend problem as it shows up the same on all my devices. Reinstalling didn't help

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Re: Wrong number of songs reported in starred playlist

Community Legend

I would suggest dropping the support team an email directly using the online contact form and see if they can correct it for you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Wrong number of songs reported in starred playlist

Casual Listener

Thanks, trying that!

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