Wrong song displayed on iphone and ps4

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Wrong song displayed on iphone and ps4

xaviator
Casual Listener

Plan

Premium

Country

Canada

Device 

PS4 Slim and iPhone 8 Plus

Operating System

Latest ios 12 and latest PS4 OS

 

My Question or Issue

When I play music on my PS4 (coming through speakers connected to the tv), then remotely control it from the spotify app on my iPhone (on shuffle), it displays a random song on both the PS4 screen and on the phone. Both are different songs, and neither are the correct song that is actually playing. Continues to display the wrong song on both when shuffling through the music. Not an annoying bug persay, just interesting.

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Solution!

Re: Wrong song displayed on iphone and ps4

Jemi
Spotify Legend

Hey @xaviator, help's arrived. 

 

That sounds odd. Are you playing from a certain playlist, your saved songs, or albums? 

 

We'd like to have some more info on this, but before that, make sure you do the following:

  • Reinstall the app on both devices.
  • Are your Spotify account and PSN account linked? If so, unlink them and link them again. 
  • Restart your devices. Make sure to unplug the PS4 and plug it back in.

Let us know how it goes and we'll help you further. 

 

All the best!

JemiModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Use the force, Harry" - Gandalf
1 Reply
Solution!

Re: Wrong song displayed on iphone and ps4

Jemi
Spotify Legend

Hey @xaviator, help's arrived. 

 

That sounds odd. Are you playing from a certain playlist, your saved songs, or albums? 

 

We'd like to have some more info on this, but before that, make sure you do the following:

  • Reinstall the app on both devices.
  • Are your Spotify account and PSN account linked? If so, unlink them and link them again. 
  • Restart your devices. Make sure to unplug the PS4 and plug it back in.

Let us know how it goes and we'll help you further. 

 

All the best!

JemiModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Use the force, Harry" - Gandalf
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