Xbox One troubleshooting

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Xbox One troubleshooting

AngeloAG
Casual Listener

I'm trying to use the app on xbox one, but for the last few days it's simply stuck at the loading screen and not fully starting the app.

 

I've done a restart after unplugging it, which usually sorts apps problems out, but it's still not loading.  The phone, tablet, and web work fine, so I know it's not an internet or networking issue.

 

Has anyone encountered this problem? Any suggestions?

 

Thanks!

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1 ACCEPTED SOLUTION
Solution!

stratosnn
Composer

Hey,

In that loading state, have you tried playing something on Xbox via Spotify Connect? Does it work?

 

//S

View solution in original post

2 Replies
Solution!

stratosnn
Composer

Hey,

In that loading state, have you tried playing something on Xbox via Spotify Connect? Does it work?

 

//S

View solution in original post

AngeloAG
Casual Listener

Thanks, that did the trick, seems to be working now!

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