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Xbox one music keeps pausing every couple of seconds

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Xbox one music keeps pausing every couple of seconds

Yogie_Baird
Newbie

Plan

Free

Country

UK 

Device

Xbox One 

My Question or Issue

 Every 1-3 seconds of me playing a song it instantly pauses, i have tried logging out and signing back in, i have changed my password, i have uninstalled the app and re installed i have tried alot of things to try to fix the issue but it still pauses. but only on the xbox. on all my other devices it plays completely fine, just the xbox one

1 ACCEPTED SOLUTION

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Solution!

Re: Xbox one music keeps pausing every couple of seconds

Moderator
Moderator

 

Hey everyone,

 

The right teams took a look backstage and this should be fixed now! Please make sure you're on the latest version of the app :)

 

If you're on the latest version of the app and you're still experiencing this, we absolutely want to know. Please post in Help - Other if you are so we can investigate ASAP.


Have a good one!

GuidoModerator
 
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24 Replies

Re: Xbox one music keeps pausing every couple of seconds

Nico
Community Legend

Hey @Yogie_Baird! Welcome to the Spotify Community. ^^

 

This issue is already under investigation. 

Be sure to check this Ongoing Issues thread out for more details about it. ^^

 

Peace

Re: Xbox one music keeps pausing every couple of seconds

TomHutchcraft
Casual Listener

I've been having the same issue for the last week or so. No luck.

Re: Xbox one music keeps pausing every couple of seconds

Kelletic
Casual Listener

I’m having the same issue, I hope they fix this soon.

Re: Xbox one music keeps pausing every couple of seconds

Sixxwolfzx
Casual Listener

I was looking forward to music today too.. I've switched to an old account, re installed, logged out, logged in, quit the app, re opened the app.. everything but still no music.. very disappointed 

Re: Xbox one music keeps pausing every couple of seconds

Dendas47
Newbie

Exactly as you said. Tried everyhing mentioned here before.

Hosting party tonight and can't play music... how embarrasing.

Re: Xbox one music keeps pausing every couple of seconds

Kirkkeh
Newbie

Made this account to share a way past this that i found worked. Start spotify then go to settings>network settings>go offline, go back on spotify in the quick guide and hit play wait a few seconds then go back to network settings and go online again hope this helps.

Re: Xbox one music keeps pausing every couple of seconds

mbeemoore
Casual Listener

Having the same issue and eagerly awaiting that solution! Quite inconvenient,  my Xbox One is my home entertianment system and no music is a bummer. Dear Spotify, please fix!!!

Re: Xbox one music keeps pausing every couple of seconds

Strategic1
Newbie

Mine is doing the same thing. Plays a song for 3 sec. Stops. Guess i'll message them on twitter and see if I get a reaponse.

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Re: Xbox one music keeps pausing every couple of seconds

Pizzamartinez06
Casual Listener

I FIGURED IT OUT REMOVE IT OUT OF UR PLAYLIST AND RE ADD IT WILL CONTINUE PLAYING. U will have to do it with every song

 

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