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Yes, looked like that worked thanks
It’s tricky you can’t mess with the app when it starts going but it’s a fix for now
I had the same issue but got it working again.
Go to Spotify Account settings online and press log out of all devices or locations. Log back in again and it might work. For me it didn't seem to work to begin with but after spamming play and pause a few times its worked fine since.
The right teams took a look backstage and this should be fixed now! Please make sure you're on the latest version of the app 🙂
If you're on the latest version of the app and you're still experiencing this, we absolutely want to know. Please post in Help - Other if you are so we can investigate ASAP.
Have a good one!
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Thank you to the techs that fixed the issue!
Still having this issue with version 188.8.131.52
still having this problem with the latest version
Hey @jesscalvello and @jstees,
Thanks for posting here in the Community.
Have you tried reinstalling the app on your devices? This issue was reported fixed, so its more likely that some of the installation files have gotten corrupted and are causing this behavior.
You should also shut down and unplug your Xbox for a couple of seconds before giving it another go. This is a simple, but often overlooked step.
Hope this helps. Keep us posted on how it goes.