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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 893 Views
  • 7 replies
  • 2 likes
  • Other
  • 893 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17306 Views
  • 8 replies
  • 1 likes
  • Other
  • 17306 Views
  • 8 replies
  • 1 likes

Superuser Contribution The storylines have disappeared from my Spotify. How can I get them back?

Usually when I want to access a storyline I just scroll down and under the lyrics is the storyline. On a specific song on my friends account, the storyline show up. This means I am sure that storyline exist for the songs I am checking. But the storyl...

  • Visitor
  • Usually when I want to access a storyline I just scroll down and under the lyrics is the storyline. On a specific song on my friends account, the storyline show up. This means I am sure that storylin...
  • Xnoahhax
  • Casual Listener
  • 1002 Views
  • 3 replies
  • 1 likes
  • 1002 Views
  • 3 replies
  • 1 likes

UK or German person but live in Spain

PlanFree/PremiumCountrySpainDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am English speaking, but I live in Spain. I have no links to the UK other than language...

  • Newbie
  •   Plan Free/Premium Country Spain Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Taylith
  • Community Legend
  • 122 Views
  • 1 replies
  • 1 likes
  • Other
  • 122 Views
  • 1 replies
  • 1 likes

[Android][Developer] Playing a song while connecting to Bluetooth

Hi Spotify! I've noticed that when we play songs while Bluetooth is connected to a car or any other electronic product, we can't play songs when we open the camera, which is internal and comes with every mobile device. Also, no other music app has th...

  • Spotify
  • Spotify
  • Hi Spotify!   I've noticed that when we play songs while Bluetooth is connected to a car or any other electronic product, we can't play songs when we open the camera, which is internal and c...
  • 211 Views
  • 0 replies
  • 1 likes
  • Android
    Developer
  • 211 Views
  • 0 replies
  • 1 likes

Superuser Contribution Issue with premium in different location

Plan Premium Country Singapore/Korea Device iPhone 12 Operating System iOS 16.2 My Question or Issue I am subscribing premium with Singtel buy-in option (in SG) and am currently in Korea. My user name: ***SNIP[moderator edit]SNIP*** but somehow all o...

  • Newbie
  • Plan Premium Country Singapore/Korea  Device iPhone 12 Operating System iOS 16.2   My Question or Issue   I am subscribing premium with Singtel buy-in option...
  • Alex
  • Spotify Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 133 Views
  • 1 replies
  • 0 likes

[Web Player][Search] Artist's Albums in chronological order and Album release dates.

Please list the Artist's Albums in chronological order and bring back release dates next to Albums. This just makes it really difficult searching for a particular album and then playing through an Artist Discog. Please reinstate this feature.

  • Casual Listener
  • Please list the Artist's Albums in chronological order and bring back release dates next to Albums. This just makes it really difficult searching for a particular album and then playing through an Ar...
  • mayarammoinho
  • Casual Listener
  • 859 Views
  • 2 replies
  • 6 likes
  • Search
    Web Player
  • 859 Views
  • 2 replies
  • 6 likes

Solved!!Superuser Contribution BBC News Global Podcast - does not play

Plan PremiumCountry UKDevice iPhone 11, iOS 14.7.1My Question or Issue When I try to press play there is no sound and the show/cursor does not move. I've noticed this for approx 3 months.

  • Casual Listener
  • Plan Premium Country UK Device iPhone 11, iOS 14.7.1 My Question or Issue When I try to press play there is no sound and the show/cursor does not move. I've noticed this for approx ...
  • Hazyk
  • Visitor
  • 5522 Views
  • 12 replies
  • 0 likes
  • Other
  • 5522 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution When I play a song it plays then stops

I think something went wrong with my account it won't let me see my profile and the music will not play it was working yesterday

  • Casual Listener
  • I think something went wrong with my account it won't let me see my profile and the music will not play it was working yesterday
  • Eni
  • Moderator
  • 231 Views
  • 3 replies
  • 0 likes
  • 231 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: Can’t add songs to playlists

Dear spotify, Me and my friends both use spotify free on our chromebooks and recently our spotify's have been having loading troubles. Our playlists aren't loading and only specific ones work . Also if we try to add songs it doesn't work . Also if we...

  • Visitor
  • Dear spotify,  Me and my friends both use spotify free on our chromebooks and recently our spotify's have been having loading troubles. Our playlists aren't loading and only specific ones work ...
  • AlejaR
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone hacked into my account. How can I force them out of my account

Someone got into my account. I need to force them out of my account so I can listen to music again. I just reset my password but it wont kick them out of my account.

  • Visitor
  • Someone got into my account. I need to force them out of my account so I can listen to music again. I just reset my password but it wont kick them out of my account.
  • AlejaR
  • Moderator
  • 350 Views
  • 2 replies
  • 0 likes
  • 350 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can I contact to send partnership with Spotify Vietnam?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Vasil
  • Moderator
  • 175 Views
  • 1 replies
  • 0 likes
  • Other
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! Play Queue Sync

PlanPremiumCountrySwedenOperating SystemUbuntu 18.04, Android 8 My Question or IssueHi, I do not understand how the Play Queue Sync works. I want to start playing a playlist on my desktop, and continue on my phone where I left off. And the tracks tha...

  • Casual Listener
  • Plan Premium Country Sweden Operating System Ubuntu 18.04, Android 8   My Question or Issue Hi, I do not understand how the Play Queue Sync works. I want to start playing a playlist on m...
  • xind
  • Visitor
  • 5418 Views
  • 4 replies
  • 0 likes
  • Connect
    music
  • 5418 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Sonos volume way too high

PlanPremiumCountry USADevicespotify on IOS and ipad pro and macbook pro -> Sonos PlaybarOperating Systemspotify on IOS and ipad pro and macbook pro high sierra My Question or IssueWhen i play spotify app on any device through sonos, if set the volume...

  • Music Fan
  • Plan Premium Country  USA Device spotify on IOS and ipad pro and macbook pro -> Sonos Playbar Operating System spotify on IOS and ipad pro and macbook pro high sierra   My Quest...
  • davidsveldkamp
  • Newbie
  • 20934 Views
  • 37 replies
  • 10 likes
  • Connect
  • 20934 Views
  • 37 replies
  • 10 likes

Why does it connect to other devices that aren't mine without permission?

When I'm listening to music, my music will stop. When I open the app it shows its connected to random phones, computers etc that I don't know. Then it will play a song that isn't mine and I have to reconnect it to my own phone. This happens even when...

  • Visitor
  • When I'm listening to music, my music will stop. When I open the app it shows its connected to random phones, computers etc that I don't know. Then it will play a song that isn't mine and I have to r...
  • kaworu_bloodpaw
  • Roadie
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Links to my podcast's episodes seem to be broken in websites and playlists

In websites with the embedded episode, the following message appears: "Page not available. Something went wrong, please try again later." Moreover, the same episodes don't appear in playlists where they were previously added. Finally, statistics for ...

  • Newbie
  • In websites with the embedded episode, the following message appears: "Page not available. Something went wrong, please try again later." Moreover, the same episodes don't appear in playlists where ...
  • Eni
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes