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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 884 Views
  • 7 replies
  • 2 likes
  • Other
  • 884 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17303 Views
  • 8 replies
  • 1 likes
  • Other
  • 17303 Views
  • 8 replies
  • 1 likes

TV App not working for podcast

PlanPremiumCountryNZ DeviceLG Tv and SamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue No podcast episodes will play on my television. I’ve tried the LG and the Samsung TVs in my home. Music seems to be fine. It does...

  • Visitor
  • Plan Premium Country NZ   Device LG Tv and Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  No podcast episodes will play on my ...
  • 146 Views
  • 0 replies
  • 0 likes
  • Samsung
    TV
  • 146 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcasts via Connect

PlanPremiumCountryGermanyDevice(iPhone 8, iPad Air 3, Amazon Echo Dot…)Operating System(Multiple) My Question or Issue Hi folks. Unfortunately its still not possible to play podcasts via Spotify Connect. I saw many threads about this problem, but not...

  • Visitor
  • Plan Premium Country Germany Device (iPhone 8, iPad Air 3, Amazon Echo Dot…) Operating System (Multiple)   My Question or Issue   Hi folks. Unfortunately its still not possible t...
  • Dian
  • Spotify Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • Connect
  • 134 Views
  • 1 replies
  • 0 likes

Bad sound on Fire TV

PlanPremiumCountrySpainDeviceFire TV StickMy Question or IssueSpotify sounds really bad on FireTV Stick, like crispy sound, and all other apps like youtube, amazon music, netflix, etc... sound good and plays at 1080p (no internet issues). Why?

  • Casual Listener
  • Plan Premium Country Spain Device Fire TV Stick My Question or Issue Spotify sounds really bad on FireTV Stick, like crispy sound, and all other apps like youtube, amazon music, netflix, etc.....
  • MWNS
  • Visitor
  • 2776 Views
  • 5 replies
  • 2 likes
  • 2776 Views
  • 5 replies
  • 2 likes

Spotify web player in Chrome no longer prevents MacOS from dimming screen/sleeping

I used to rely on Spotify web player playing in chrome to not cause my Macbook to go to sleep/dim the screen/etc.... but now it does all of sudden in the last few weeks? Did anyone change any settings? I find it interesting because this issue: https:...

  • Music Fan
  • I used to rely on Spotify web player playing in chrome to not cause my Macbook to go to sleep/dim the screen/etc.... but now it does all of sudden in the last few weeks?  Did anyone change any s...
  • 502 Views
  • 0 replies
  • 1 likes
  • Other
  • 502 Views
  • 0 replies
  • 1 likes

Superuser Contribution Hide playlists from Google results

Hey guys, I basically make all my playlists public to share them with my friends or to be able to find them while using a friend's device or whatsoever.I noticed that those playlists appear public on google results when searching my account name and ...

  • Casual Listener
  • Hey guys,   I basically make all my playlists public to share them with my friends or to be able to find them while using a friend's device or whatsoever. I noticed that those playlists a...
  • OscarDC
  • Moderator
  • 4091 Views
  • 8 replies
  • 1 likes
  • Other
  • 4091 Views
  • 8 replies
  • 1 likes

How to start an Artist Page for a collab track?

IOS PremiumHong Kong I am collaborating with an Artist on a track, but I do not have an artist page yet. How can I start an Artist page without any songs at the moment? Thanks

  • Newbie
  • IOS Premium Hong Kong   I am collaborating with an Artist on a track, but I do not have an artist page yet. How can I start an Artist page without any songs at the moment?   Thanks &n...
  • geovanebento
  • Roadie
  • 347 Views
  • 1 replies
  • 0 likes
  • artist
    Artist Help
    Artist Problem
    Collaboration
    new artist
  • 347 Views
  • 1 replies
  • 0 likes

Playlist information removed

A month ago I made this post:"I am a dj and I made a playlist with all the songs I would play in a club. I named it Club Mix and didn't upload a picture to it. This morning, I got an e-mail from Spotify, saying my playlist got removed (see picture be...

  • Casual Listener
  • A month ago I made this post: "I am a dj and I made a playlist with all the songs I would play in a club. I named it Club Mix and didn't upload a picture to it. This morning, I got an e-mail from Sp...
  • geovanebento
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • Other
  • 320 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app will only show me popular podcasts

PlanPremiumCountry DevicePCOperating SystemWin 10My Question or IssueHello everyone,I'm trying to browse podcasts, but in the desktop app as well as the web-application I can only see popular podcasts. Is it possible to browse all podcasts on spotify...

  • Regular
  • Plan Premium Country   Device PC Operating System Win 10 My Question or Issue Hello everyone, I'm trying to browse podcasts, but in the desktop app as well as the web-application I can...
  • Yordan
  • Moderator
  • 464 Views
  • 3 replies
  • 0 likes
  • Other
  • 464 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify switching off of playlist randomly

This happens regardless of where I'm using spotify. I made a playlist for my job that I can leave on all day while I'm working and at least once throughout the day it just starts playing some random song that isn't on the playlist. I read that this w...

  • Casual Listener
  • This happens regardless of where I'm using spotify. I made a playlist for my job that I can leave on all day while I'm working and at least once throughout the day it just starts playing some random ...
  • Alex
  • Spotify Legend
  • 5675 Views
  • 8 replies
  • 0 likes
  • music
  • 5675 Views
  • 8 replies
  • 0 likes

Cannot pause media, keys do not respond.

PlanPremiumCountryUSA DeviceGalaxy S10eOperating SystemAndroid 12 My Question or IssuePosting this because the other post about it is 4 years old and has zero replies. Sometimes I'm unable to pause my media. The media keys either aren't there or if t...

  • Casual Listener
  • Plan Premium Country USA   Device Galaxy S10e Operating System Android 12   My Question or Issue Posting this because the other post about it is 4 years old and has zero replies....
  • geovanebento
  • Roadie
  • 183 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution hi

i dont have any image sorry i just need to contact with u guys

  • Visitor
  • i dont have any image sorry i just need to contact with u guys
  • AlejaR
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific podcast episodes not playing + none at all on webplayer

PlanPremium Duo CountryIndia DeviceMoto g60 (issue recurring on other phones) & HP Pavillion Operating SystemAndroid 11 & Web player on Chrome - Windows 10 My Question or IssueHi, for the past couple of weeks I've been having the same issue - only sp...

  • Casual Listener
  • Plan Premium Duo   Country India   Device Moto g60 (issue recurring on other phones) & HP Pavillion   Operating System Android 11 & Web player on Chrome - Window...
  • Dian
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • Other
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I fix Alexa not being able to find songs on Spotify?

My Spotify connection with my Amazon devices used to work perfectly fine. Then I woke up to a song that was not identified in my routine one morning. It was the same title but the wrong artist. Anytime I ask for that song by the correct artist, Alexa...

  • Casual Listener
  • My Spotify connection with my Amazon devices used to work perfectly fine. Then I woke up to a song that was not identified in my routine one morning. It was the same title but the wrong artist. Anyti...
  • Alex
  • Spotify Legend
  • 399 Views
  • 3 replies
  • 0 likes
  • 399 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not playing full song

Why does it shorten songs? I am in the middle of a classical piece of music that is 5 or 8 minutes long and the player just jumps ahead to the next piece...

  • Visitor
  • Why does it shorten songs? I am in the middle of a classical piece of music that is 5 or 8 minutes long and the player just jumps ahead to the next piece... 
  • Novy
  • Moderator
  • 398 Views
  • 1 replies
  • 1 likes
  • 398 Views
  • 1 replies
  • 1 likes

Superuser Contribution I want to be able to access more of my playlists from the PS5 control center

I save entire albums as playlists to give myself easy access to albums I want to listen to. I want to be able to access more of them, if not all, from the music section of the PS5 control center. The PS4 was limited as well, but not nearly to the ext...

  • Casual Listener
  • I save entire albums as playlists to give myself easy access to albums I want to listen to. I want to be able to access more of them, if not all, from the music section of the PS5 control center. The...
  • AlejaR
  • Moderator
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

The same commercials, over and over...

Plan: FreeCountry: US, unfortunatelyDevice/Operating System: Laptop running Windows 10 and (I believe) Windows store version of Spotify ( Spotify for Windows 1.1.89.862.g94554d24 )My Question or Issue:I don't mind commercials; however, spotify is pla...

  • Casual Listener
  • Plan: Free Country: US, unfortunately Device/Operating System: Laptop running Windows 10 and (I believe) Windows store version of Spotify ( Spotify for Windows 1.1.89.862.g94554d24 ) My Questi...
  • cfreek
  • Casual Listener
  • 359 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 359 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify speed working!

I have premium I have in Uninstalled, reinstalled, unlinked and relinked factory reset done everythig possible and still won't play. I ask it to pay something it says ok going to and nothing. Youtube works and other services so I'm tj inning it may b...

  • Casual Listener
  • I have premium I have in Uninstalled, reinstalled, unlinked and relinked  factory reset done everythig possible and still won't play.  I ask it to pay something it says ok going to and noth...
  • Alex
  • Spotify Legend
  • 205 Views
  • 2 replies
  • 0 likes
  • music
  • 205 Views
  • 2 replies
  • 0 likes

Spotify don't see Sonos Beam

PlanPremiumCountrySwitzerlandDeviceHuawei P30 Pro, Dell Laptop Samsung TabOperating SystemAndroid, Windows 11, Linux My Question or IssueI've been using Spotify with the Sonos system for a long time. I have Sonos Beam with two Sonos One's working as ...

  • Newbie
  • Plan Premium Country Switzerland Device Huawei P30 Pro, Dell Laptop Samsung Tab Operating System Android, Windows 11, Linux   My Question or Issue I've been using Spotify with the Sono...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Superuser Contribution My UI color changed from light green to light blue

PlanPremiumCountry DeviceXiaomi Mi 11 lite 5gOperating SystemAndroid My Question or IssueFor some unknown reason my UI such as hearts, shuffle button and in the settings colors changed from light green to light blue

  • Newbie
  • Plan Premium Country   Device Xiaomi Mi 11 lite 5g Operating System Android   My Question or Issue For some unknown reason my UI such as hearts, shuffle button and in the settings...
  • Dian
  • Spotify Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • Other
  • 395 Views
  • 1 replies
  • 0 likes