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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 874 Views
  • 7 replies
  • 2 likes
  • Other
  • 874 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17301 Views
  • 8 replies
  • 1 likes
  • Other
  • 17301 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Unable to add spotify as a sonos service

I had to reset my sonos controller (Connect), which dropped all my music services. When I tried to add spotify back, I get this message (after a brief search):"unable to load service description, please try again" There are 4 spotify services listed ...

  • Regular
  • I had to reset my sonos controller (Connect), which dropped all my music services.  When I tried to add spotify back, I get this message (after a brief search): "unable to load service descript...
  • SvenDelporte
  • Visitor
  • 18845 Views
  • 7 replies
  • 0 likes
  • Connect
  • 18845 Views
  • 7 replies
  • 0 likes

Superuser Contribution I have the same follower following my 250+ times. Help me with fixing it

I didn't do anything. When i looked at my followers i saw 310 followers the same person is following me multiple times how can i fix it?

  • Visitor
  • I didn't do anything. When i looked at my followers i saw 310 followers the same person is following me multiple times how can i fix it?
  • Dian
  • Spotify Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Webplayer not playing podcasts

PlanFreeCountryUnited StatesDeviceHP Pavilion Laptop 15 on web playerOperating SystemWindows 10 My Question or IssueMy podcast episodes are playing but there's no audio on web player? Like it's acting as if the podcast is still playing despite no aud...

  • Newbie
  • Plan Free Country United States Device HP Pavilion Laptop 15 on web player Operating System Windows 10   My Question or Issue My podcast episodes are playing but there's no audio on we...
  • Kiril
  • Moderator
  • 444 Views
  • 1 replies
  • 2 likes
  • 444 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify keeps changing to random songs.

Hi. It started about 20 minutes ago where spotify will start playing random songs from random playlists i don't have everytime i try and change songs similar to this topic https://community.spotify.com/t5/Accounts/Playlist-not-playing-in-order/td-p/4...

  • Newbie
  • Hi. It started about 20 minutes ago where spotify will start playing random songs from random playlists i don't have everytime i try and change songs similar to this topic https://community.spotify.c...
  • Alex
  • Spotify Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music feeds audible through speakers--podcasts play but are not audible.

Today any music on Spotify plays and is audible through my speakers. Any podcast content I play shows to be playing but is not audible. This is not a problem with my speaker/system. Podcasts simply play silently.

  • Visitor
  • Today any music on Spotify plays and is audible through my speakers. Any podcast content I play shows to be playing but is not audible. This is not a problem with my speaker/system. Podcasts simply ...
  • Alex
  • Spotify Legend
  • 156 Views
  • 1 replies
  • 1 likes
  • 156 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to upload with my own provider ?

I would like to upload the tracks of my label's artists from my own provider on your platform, but how can I become a spotify provider ?

  • Newbie
  • I would like to upload the tracks of my label's artists from my own provider on your platform, but how can I become a spotify provider ?
  • Eni
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution right now the music volume is heard a little low

when i opened spotify play the music i was listening, for some reason, it heard a little low and not so loud as before.

  • Visitor
  • when i opened spotify play the music i was listening, for some reason, it heard a little low and not so loud as before.
  • AndresM
  • Spotify
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unsubscribe. Don't want or need this program, hit by mistake. Please REMOV

Never signed up for any plans. I can already download my music without Spotify, I don't need it.

  • Visitor
  • Never signed up for any plans. I can already download my music without Spotify, I don't need it.
  • Jeremy
  • Spotify Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Albums in web browser no longer displayed in alphabetical order

Hi, I've already opened a similar topic, but didn't get any reply, so I'm re-upping it.I'm a spotify free user listening music via the web browser ( link: https://open.spotify.com/collection/albums ). I'm pretty sure I haven't touched any options, bu...

  • Music Fan
  • Hi,   I've already opened a similar topic, but didn't get any reply, so I'm re-upping it. I'm a spotify free user listening music via the web browser ( link: https://open.spotify.com/col...
  • ebeckstr
  • Casual Listener
  • 3454 Views
  • 8 replies
  • 13 likes
  • music
    Other
  • 3454 Views
  • 8 replies
  • 13 likes

Please, Quit pushing the Obama Pod cast in my email!

To Spotify: Please quit sending me info about the obama pod cast. I am not on Spotify for political reasons. I'm on here for music, plain and simple! I am tired of Spotify pushing the obamas on me and everyone. This is not a political platform, it's ...

  • Visitor
  • To Spotify:  Please quit sending me info about the obama pod cast.  I am not on Spotify for political reasons.  I'm on here for music, plain and simple!  I am tired of Spotify pus...
  • Thanksegon
  • Newbie
  • 4637 Views
  • 12 replies
  • 23 likes
  • Podcast Discussion
  • 4637 Views
  • 12 replies
  • 23 likes

Why is Sunday Wind Down for May 15th still first track on Wellness Playlist

Since May, the first track on my Wellness playlist has been the Sunday Wind down for May 15th, I’ve already listened to it, and have to skip it each time I start the playlist. Why won’t it go away? It’s been a month. I can’t see a way to remove it or...

  • Newbie
  • Since May, the first track on my Wellness playlist has been the Sunday Wind down for May 15th, I’ve already listened to it, and have to skip it each time I start the playlist. Why won’t it go away? I...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Music randomly pauses when connected to BT speaker

Hey guys, so recently got got a JBL Charge 3 speaker and has been absolutely awesome until now... listening to some sick beats when all of a sudden my spotify pauses, and continues consecutively until I get frustrated and give up. I have solved it so...

  • Newbie
  • Hey guys,   so recently got got a JBL Charge 3 speaker and has been absolutely awesome until now...   listening to some sick beats when all of a sudden my spotify pauses, and contin...
  • Dozimo
  • Casual Listener
  • 57182 Views
  • 4 replies
  • 4 likes
  • Other
  • 57182 Views
  • 4 replies
  • 4 likes

Superuser Contribution Spotify Connect with Google Home Speaker Groups

Plan: Premium for FamilyCountry: Portugal Device: Huawei Mate 9Operating System: Android 8 My Question or Issue How can I cast via Spotify Connect to a Spekers Group created on google Home?I have 3 Sony speakers (HT-CT800, X88 and ZR7) with built in ...

  • Newbie
  • Plan: Premium for Family Country: Portugal   Device: Huawei Mate 9 Operating System: Android 8   My Question or Issue   How can I cast via Spotify Connect to a Spekers Group cr...
  • carlverwee
  • Newbie
  • 4427 Views
  • 2 replies
  • 0 likes
  • Connect
    Other
    Sony
  • 4427 Views
  • 2 replies
  • 0 likes

Superuser Contribution Replaced podcast with new version before releasing but Spotify has old version

I used Libsyn. I noticed an issue with my podcast last night, so I fixed it and re uploaded it last night. It was scheduled to releases this morning. Apple Podcast has the fixed version but Spotify has the version with the issue. How do I fix this. S...

  • Newbie
  • I used Libsyn.  I noticed an issue with my podcast  last night, so I fixed it and re uploaded it last night.   It was scheduled to releases this morning.  Apple Podcast has t...
  • AndresM
  • Spotify
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sleeptimer issues

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy S20 My Question or IssueWhen I set the sleep timer in the evening (15 minutes), the podcasts also stop after 15 minutes the following day when I play them. The app blocks, the player is partly not dis...

  • Visitor
  • Plan Premium Country Switzerland Device Samsung Galaxy S20   My Question or Issue When I set the sleep timer in the evening (15 minutes), the podcasts also stop after 15 minutes the foll...
  • Dian
  • Spotify Legend
  • 530 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 530 Views
  • 1 replies
  • 0 likes