Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16970 Views
  • 8 replies
  • 1 likes
  • Other
  • 16970 Views
  • 8 replies
  • 1 likes

Superuser Contribution Player only showing one song, but playing others

PlanPremiumCountryDenmarkDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueMy spotify is super buggySometimes my player gets stuck, showing the same song on screen despite it playing another. It can be stuck there for days on end, and the...

  • Casual Listener
  • Plan Premium Country Denmark Device OnePlus 6 Operating System Android 10   My Question or Issue My spotify is super buggy Sometimes my player gets stuck, showing the same song on scr...
  • Alex
  • Spotify Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 357 Views
  • 1 replies
  • 0 likes

BMW Connected Music for Spotify - Audio Quality

PlanPremiumCountryGermany DeviceiPhone 12 ProOperating SystemBMW's iDrive 7.2 My Question or IssueQuick question pls. At which Audio quality does the BMW's in-car Spotify App 1) streams and 2) stores when using the in-car SIM card and in-car hard dri...

  • Casual Listener
  • Plan Premium Country Germany   Device iPhone 12 Pro Operating System BMW's iDrive 7.2   My Question or Issue Quick question pls. At which Audio quality does the BMW's in-car Spot...
  • Valistaja
  • Casual Listener
  • 1533 Views
  • 4 replies
  • 4 likes
  • Other
  • 1533 Views
  • 4 replies
  • 4 likes

Solved!!Superuser Contribution Is there any way to see your total listening hours on Spotify reliably?

Now I've been using Spotify for a good numbers of years now, and I always liked the thought of seeing your total listening hours throughout the account's existence. If there is any way, please tell me! Portallicious

  • Newbie
  • Now I've been using Spotify for a good numbers of years now, and I always liked the thought of seeing your total listening hours throughout the account's existence.    If there is any way...
  • Novy
  • Moderator
  • 25932 Views
  • 1 replies
  • 8 likes
  • Other
  • 25932 Views
  • 1 replies
  • 8 likes

Superuser Contribution Partnership Spotify South Africa

Hi All I'm trying to get in contact with somebody who can help contact I repetitive for Spotify in South Africa. My Company is looking to do some business with them and we are struggling to get hold of anybody. Any suggestions of how to contact them?

  • Newbie
  • Hi All   I'm trying to get in contact with somebody who can help contact I repetitive for Spotify in South Africa.    My Company is looking to do some business with them and we are...
  • CarlosE
  • Moderator
  • 281 Views
  • 1 replies
  • 0 likes
  • Connect
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only You

PlanFreeCountryScotland,United KingdomDeviceiPhone XROperating SystemiOS 14.5 My Question or IssueThe only you feature does not work or show up, only the playlist

  • Visitor
  •   Plan Free Country Scotland,United Kingdom Device iPhone XR Operating System iOS 14.5   My Question or Issue The only you feature does not work or show up, only the playlist&nbs...
  • Jeremy
  • Spotify
  • 253 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 253 Views
  • 1 replies
  • 0 likes

Podcast new episode not shown

Hello everyone, I posted a new podcast episode on my podcast today and it is not being displayed on Spotify. All other podcast aggregators are showing the episode correctly, however on Spotify not. In order to try to force Spotify to update the feed,...

  • Casual Listener
  • Hello everyone,    I posted a new podcast episode on my podcast today and it is not being displayed on Spotify. All other podcast aggregators are showing the episode correctly, however on...
  • 392 Views
  • 0 replies
  • 0 likes
  • Discovery & Promo
    Podcast Discussion
  • 392 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web Picture-in-Picture Player can't resume playback after pausing

PlanPremiumCountryMalaysiaDeviceLenovo Thinkpad x280Operating SystemWindows 10 My Question or IssueI've noticed then whenever I use the mini picture-in-picture player from the Spotify Web app, I'm unable to resume music playback after pausing. Clicki...

  • Casual Listener
  • Plan Premium Country Malaysia Device Lenovo Thinkpad x280 Operating System Windows 10   My Question or Issue I've noticed then whenever I use the mini picture-in-picture player from th...
  • Hexaae
  • Casual Listener
  • 535 Views
  • 2 replies
  • 0 likes
  • Other
  • 535 Views
  • 2 replies
  • 0 likes

Solved!! Incorrect followers count (Follow Artist widget)

I and others are seeing the wrong followers count showed by the Follow Artist widget. It's currently stack at 44, even though the profile page shows 91 https://open.spotify.com/user/gytnd2mlcbcirc5oxzg4yle98?si=ofNZSR5hR4C1HH7mw2gxYw I am using Chrom...

  • Music Fan
  • I and others are seeing the wrong followers count showed by the Follow Artist widget. It's currently stack at 44, even though the profile page shows 91 https://open.spotify.com/user/gytnd2mlcbci...
  • _stephane
  • Music Fan
  • 1382 Views
  • 1 replies
  • 0 likes
  • Other
  • 1382 Views
  • 1 replies
  • 0 likes

Solo tú

Spotify ha sacado hoy un nuevo conjunto de "stories" para ver lo que has ido escuchando, como lo que hizo en diciembre de 2020. Pero la entrar en el "Solo tú" las stories pasan corriendo hasta la última sin dejarme verlo. ¿Alguna solución?

  • Gig Goer
  • Spotify ha sacado hoy un nuevo conjunto de "stories" para ver lo que has ido escuchando, como lo que hizo en diciembre de 2020. Pero la entrar en el "Solo tú" las stories pasan corriendo hasta la últ...
  • Billy-J
  • Spotify Star
  • 1329 Views
  • 1 replies
  • 2 likes
  • music
  • 1329 Views
  • 1 replies
  • 2 likes

How about having someone from spotify answer questions?????

Searching through the FAQ's NOBODY from Spotify andwers any questions. I'd like to give a recurring gift membership to friends and family. How in the #@% do we do that???? NO ANSWERS that I can find anywhere.Hey Spotify, please address this. I'd be p...

  • Visitor
  • Searching through the FAQ's NOBODY from Spotify andwers any questions. I'd like to give a recurring gift membership to friends and family. How in the #@% do we do that????  NO ANSWERS that I can...
  • Billy-J
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect not listing Android devices according to the model name

PlanPremiumCountryMalaysiaDeviceRealme 5 Pro, iPhone X, HP Pavilion Power 15Operating SystemAndroid 10, iOS 14.6, Windows 10 21H1 My Question or IssueI have an issue but I don’t sure whether it is intentional or is it a bug. When my Android Spotify a...

  • Newbie
  • Plan Premium Country Malaysia Device Realme 5 Pro, iPhone X, HP Pavilion Power 15 Operating System Android 10, iOS 14.6, Windows 10 21H1   My Question or Issue I have an issue but I do...
  • CarlosE
  • Moderator
  • 298 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharp Roku app

Does anyone else have trouble loading their playlists on the TV app? It worked fine before and then they would take long to load... Now they won't load at all!

  • Regular
  • Does anyone else have trouble loading their playlists on the TV app? It worked fine before and then they would take long to load... Now they won't load at all!
  • Eni
  • Moderator
  • 949 Views
  • 8 replies
  • 3 likes
  • Other
  • 949 Views
  • 8 replies
  • 3 likes

Superuser Contribution Don't promote artists for you own gain

My Question or Issue I don't see any reason why you would plaster my playlists with that pathetic "musician" DrakeI have no and have never had any interest in his shitty music. So why the **bleep** is he plastered all over my playlists.. please whate...

  • Music Fan
  •     My Question or Issue  I don't see any reason why you would plaster my playlists with that pathetic "musician" Drake I have no and have never had any interest in his shitty musi...
  • Alex
  • Spotify Legend
  • 610 Views
  • 4 replies
  • 4 likes
  • Other
  • 610 Views
  • 4 replies
  • 4 likes

Superuser Contribution LG tv app not playing any music

PlanPremiumCountryAustraliaDeviceLG webOS TV NANO80TNAOperating SystemwebOS TV version 5.2.1-2521 My Question or IssueLG tv will not play any music on spotify app.Got the tv a few weeks ago, didn't have any trouble to begin with. Turned tv on one day...

  • Newbie
  • Plan Premium Country Australia Device LG webOS TV NANO80TNA Operating System webOS TV version 5.2.1-2521   My Question or Issue LG tv will not play any music on spotify app. Got the t...
  • Mihail
  • Spotify Legend
  • 541 Views
  • 1 replies
  • 0 likes
  • TV
  • 541 Views
  • 1 replies
  • 0 likes

Spotify Connect no longer working on Audio Pro C10

Plan: DuoFree/Premium: PremiumCountry: Sweden Device: - Audio Pro C10 - OnePlus 7 Pro (Android 11) Spotify: 8.6.30.889- Samsung S20 FE (Android 11) Spotify: 8.6.30.889- MacBook Pro (Catalina) Spotify: 1.1.60.672.g6ad9c215-a My Question or IssueUp unt...

  • Regular
  • Plan: Duo Free/Premium: Premium Country: Sweden   Device: - Audio Pro C10 - OnePlus 7 Pro (Android 11) Spotify: 8.6.30.889 - Samsung S20 FE (Android 11) Spotify: 8.6.30.889 - MacBook P...
  • Pagge
  • Regular
  • 1000 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1000 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where is the Messenger song preview?(browser)

So, thats a thing that have been annoying me for a few weeks. Me and a friend used to share songs everyday through messenger during our talks. It is the way we show each other new songs or bands, and with that magical 30 sec preview, we could know if...

  • Casual Listener
  • So, thats a thing that have been annoying me for a few weeks. Me and a friend used to share songs everyday through messenger during our talks. It is the way we show each other new songs or bands, and...
  • Ver
  • Spotify Legend
  • 872 Views
  • 3 replies
  • 0 likes
  • Other
  • 872 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can you connect Sony XB43 with Spotify?

As the title says, rather then pairing the speaker with your phone using bluetooth, can you pair the speaker directly with spotify?

  • Newbie
  • As the title says, rather then pairing the speaker with your phone using bluetooth, can you pair the speaker directly with spotify?
  • Alex
  • Spotify Legend
  • 647 Views
  • 1 replies
  • 0 likes
  • Connect
    Sony
  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Headunit Not Updating Album, Song, Artist

PlanPremiumCountryTrinidad & TobagoDeviceOneplus 6Operating SystemAndroid 10 CarKia Cerato 2017 My Question or IssueHello, I'm having issues where my car's deck display is not showing the accurate Artist, Song, Album. So when my phone connects to my ...

  • Visitor
  • Plan Premium Country Trinidad & Tobago Device Oneplus 6 Operating System Android 10   Car Kia Cerato 2017   My Question or Issue Hello, I'm having issues where my car's dec...
  • Alex
  • Spotify Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access podcasts AT ALL

PlanPremiumCountrySaudi Arabia DeviceiPhone X, Macbook It's unacceptable that podcasts aren't available in a vast region such as MENA. I never really cared that I couldn't access podcasts from Spotify since I use other platforms just for that but whe...

  • Casual Listener
  • Plan Premium Country Saudi Arabia  Device iPhone X, Macbook   It's unacceptable that podcasts aren't available in a vast region such as MENA. I never really cared that I couldn't acc...
  • abu_3adel
  • Gig Goer
  • 1150 Views
  • 3 replies
  • 11 likes
  • Other
  • 1150 Views
  • 3 replies
  • 11 likes

When will Spotify Podcasts be launched in Saudi Arabia?

We pay for premium not just to listen to the music, would appreciate if we can get an update or some news on the status of introducing the Podcast feature to Saudi Arabia (or perhaps the broader Middle East). Please help. Edit: We finally have Podcas...

  • Newbie
  • We pay for premium not just to listen to the music, would appreciate if we can get an update or some news on the status of introducing the Podcast feature to Saudi Arabia (or perhaps the broader Midd...
  • abu_3adel
  • Gig Goer
  • 4250 Views
  • 3 replies
  • 28 likes
  • Other
  • 4250 Views
  • 3 replies
  • 28 likes