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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 651 Views
  • 4 replies
  • 2 likes
  • Other
  • 651 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17223 Views
  • 8 replies
  • 1 likes
  • Other
  • 17223 Views
  • 8 replies
  • 1 likes

Superuser Contribution Browser Embed of a specific podcast dont work. Firefox Chrome

i get the embed code from the original podcast.if i open the Podcast as iFrame in a Browser (Firefox, Chrome etc.):https://open.spotify.com/embed-podcast/show/191zOEirI4iRoP5dlx54jZdont work.if i Login to Spotify and open as iFramehttps://open.spotif...

  • Visitor
  • i get the embed code from the original podcast. if i open the Podcast as iFrame in a Browser (Firefox, Chrome etc.): https://open.spotify.com/embed-podcast/show/191zOEirI4iRoP5dlx54jZ dont work....
  • Elena
  • Moderator
  • 773 Views
  • 1 replies
  • 1 likes
  • Other
  • 773 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast-Tab does not show episodes nor shows

Premium-Account (Family)Country - Germany DeviceSamsung Galaxy 9+Operating SystemAndroid For some time the podcast tab does not show shows and says something like "something went wrong. try again" which does nothing. Now the app (after an update) doe...

  • Visitor
  • Premium-Account (Family) Country - Germany   Device Samsung Galaxy 9+ Operating System Android       For some time the podcast tab does not show shows and says something...
  • Mihail
  • Spotify Legend
  • 3004 Views
  • 4 replies
  • 0 likes
  • Other
  • 3004 Views
  • 4 replies
  • 0 likes

Spotify routinely removes Liked Songs from albums

So I made the silly mistake of trying Spotify Chat to address this. I disconnected when he told me to "reboot my router". Ugh I've attached a PDF for you to play along at home. Let's say a year ago I "like" several tracks on Guns N Roses' album, Appe...

  • Roadie
  • So I made the silly mistake of trying Spotify Chat to address this. I disconnected when he told me to "reboot my router". Ugh   I've attached a PDF for you to play along at home. Let's say a y...
  • 353 Views
  • 0 replies
  • 0 likes
  • Other
  • 353 Views
  • 0 replies
  • 0 likes

How to generate a Spotify promo code for my podcast?

I'm working on a music podcast using Anchor and would love to offer listeners a promo code to upgrade to Spotify Premium. SP is the best way to experience my podcast and incentivizing listeners to level up is a win-win - listeners hear my show the wa...

  • Visitor
  • I'm working on a music podcast using Anchor and would love to offer listeners a promo code to upgrade to Spotify Premium.   SP is the best way to experience my podcast and incentivizing listen...
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify verbindet sich nicht mehr per Chromecast built-in mit Onkyo AV Receiver

PlanFree/PremiumCountryDeutschlandDevicePCOperating SystemWindows 10 My Question or IssueHallo,seit einigen Tagen verbindet sich Spotify nicht mehr vom PC über das Chromecast built-in mit meinem Onkyo AV Receiver. Ich habe nichts an den beiden Geräte...

  • Regular
  • Plan Free/Premium Country Deutschland Device PC Operating System Windows 10   My Question or Issue Hallo, seit einigen Tagen verbindet sich Spotify nicht mehr vom PC über das Chromeca...
  • tigaaa
  • Roadie
  • 12984 Views
  • 19 replies
  • 10 likes
  • Onkyo
  • 12984 Views
  • 19 replies
  • 10 likes

Superuser Contribution [Other] Taco Bell commercial - sound quality not clear

I love Spotify and don't mind the ads at all but every time the current Taco Bell ad comes on it's extremely distracting. The sound is not clear at all. It's very fuzzy or distorted and irritating. I seriously consider going to a different app when t...

  • Visitor
  • I love Spotify and don't mind the ads at all but every time the current Taco Bell ad comes on it's extremely distracting.  The sound is not clear at all.  It's very fuzzy or distorted and i...
  • Elena
  • Moderator
  • 671 Views
  • 1 replies
  • 0 likes
  • Other
  • 671 Views
  • 1 replies
  • 0 likes

Music from a specific year

Via my Alexa units I cannot ask Alexa to play songs from 1980 for example when spotify is the default music provider, but it does when amazon is the music provider.

  • Visitor
  • Via my Alexa units I cannot ask Alexa to play songs from 1980 for example when spotify is the default music provider, but it does when amazon is the music provider. 
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Superuser Contribution My podcast stopped being updated after an RSS encoding issue that was fixed

My podcast at https://open.spotify.com/show/3QhqnpTpBcoowx7Jdz9Zsx has stopped updating.I had a character encoding issue in a new podcast listing and even though I fixed the issue a few hours later, spotify doesn't list the new podcast.I already trie...

  • Visitor
  • My podcast at https://open.spotify.com/show/3QhqnpTpBcoowx7Jdz9Zsx has stopped updating. I had a character encoding issue in a new podcast listing and even though I fixed the issue a few hours later...
  • Mihail
  • Spotify Legend
  • 476 Views
  • 1 replies
  • 0 likes
  • Other
  • 476 Views
  • 1 replies
  • 0 likes

[All Platforms][Connect] Amazon Echo Multi-Room Music groups STILL NOT appearing in Spotify Connect

This is a problem that has existed for years and the proposed solution given in this support community does not work!In my case it's 5 Amazon Echos configured in multiple multiroom setups. These work eg via Amazon Music without any problems. They sho...

  • Regular
  • This is a problem that has existed for years and the proposed solution given in this support community does not work! In my case it's 5 Amazon Echos configured in multiple multiroom setups. Thes...
  • 204 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Connect
  • 204 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Subscription] [All Platforms] "Not eligible for Individual premium plan"

PlanPremium (Just expired)CountryBoliviaDevice(Windows PC)Operating System(Windows 10. Browser: Firefox, Chrome) My Question or IssueI used to have a yearly premium plan which has now recently expired and I am trying to purchase the Individual (yearl...

  • Regular
  • Plan Premium (Just expired) Country Bolivia Device (Windows PC) Operating System (Windows 10. Browser: Firefox, Chrome)   My Question or Issue I used to have a yearly premium plan whic...
  • Jeremy
  • Spotify Legend
  • 1085 Views
  • 5 replies
  • 0 likes
  • Other
  • 1085 Views
  • 5 replies
  • 0 likes

Superuser Contribution cartão vale presente

PlanPremiumCountryBrazil Operating SystemAndroid My Question or Issue Posso presentear alguém com o Spotify onde a pessoa mora em outro país? A única informação que tem no site é "a região ou o país cadastrado na sua conta deve ser o mesmo em que o c...

  • Visitor
  • Plan Premium Country Brazil   Operating System Android   My Question or Issue   Posso presentear alguém com o Spotify onde a pessoa mora em outro país? A única informação que...
  • Alex
  • Spotify Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • Other
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable Spotify Connect on Smart TV?

PlanPremiumCountryUSADeviceLG TVOperating SystemWebOS(?) My Question or IssueI have an LG TV but use an Android TV box for everything else. When casting Spotify from my computer/phone, the TV appears in the device list twice: the LG TV itself (Spotif...

  • Casual Listener
  • Plan Premium Country USA Device LG TV Operating System WebOS(?)   My Question or Issue I have an LG TV but use an Android TV box for everything else. When casting Spotify from my compu...
  • Mihail
  • Spotify Legend
  • 3884 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
    TV
  • 3884 Views
  • 1 replies
  • 0 likes

Why did the Roku App Change? Boring UI

PlanFreeCountry USADeviceRoku 3710x Roku Express PlusOperating SystemRoku 9.2.0 My Question or Issue: Why did the Roku App Change?? Boring User Interface now. This is purely an opinion post but I really hope that Spotify and Roku uses this as Feedbac...

  • Casual Listener
  • ...eed to create an account and write publicly    I used to be a member Spotify really long time ago - I think it was around 2011. I didn't like the fact that Spotify stored so much l...
  • MannyGForever
  • Music Fan
  • 898 Views
  • 4 replies
  • 0 likes
  • Other
  • 898 Views
  • 4 replies
  • 0 likes

Superuser Contribution Embed Spotify video from podcast episode on website?

I'd like to embed a Spotify podcast episode with video on my website. The podcast episode in question does have video within the Spotify app, but when I copy the embed code, only the audio gets embedded. Is it possible to embed the Spotify video on a...

  • Casual Listener
  • I'd like to embed a Spotify podcast episode with video on my website. The podcast episode in question does have video within the Spotify app, but when I copy the embed code, only the audio gets embed...
  • Jeremy
  • Spotify Legend
  • 988 Views
  • 1 replies
  • 1 likes
  • Other
  • 988 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Pip Reset

PlanPremiumCountryRomaniaDevicePC WEB-PLAYEROperating SystemWindows 10BrowserChromeMy Question or IssueStep 0 : Go to a podcast with video;Step 1: Play it ;Step 2: Activate picture-in-picture in Chrome;Step 3: Wait 3sec;EXPECTED: Video should play in...

  • Visitor
  • Plan Premium Country Romania Device PC WEB-PLAYER Operating System Windows 10 Browser Chrome My Question or Issue Step 0 : Go to a podcast with video; Step 1: Play it ; Step 2: Activat...
  • Mihail
  • Spotify Legend
  • 651 Views
  • 1 replies
  • 1 likes
  • 651 Views
  • 1 replies
  • 1 likes

Superuser Contribution (windows 10) any playlist that I open doesn't show the tracks on it and won't let me play it

I've tried reinstalling spotify, tried opening on web, even tried making a new account, but no matter what I do my and other people's playlists show up as blank, it says that there are no tracks and even when i try to add songs they still don't show ...

  • Visitor
  • I've tried reinstalling spotify, tried opening on web, even tried making a new account, but no matter what I do my and other people's playlists show up as blank, it says that there are no tracks and ...
  • Peter
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 303 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution One of my liked song changed to this unknown artist?

PlanPremium CountryMalaysia DeviceSpotify Desktop Operating SystemWindows 10 My Question or IssueHi, I got some weird issue here. From what I remember and 100% sure. I liked one song from The xx - Intro (link). Somehow for whatever reason, that song ...

  • Casual Listener
  • Plan Premium   Country Malaysia   Device Spotify Desktop   Operating System Windows 10   My Question or Issue Hi, I got some weird issue here. From what I remember an...
  • Alex
  • Spotify Legend
  • 1887 Views
  • 8 replies
  • 11 likes
  • music
    Other
  • 1887 Views
  • 8 replies
  • 11 likes

Superuser Contribution Language translation issues (french)

CountryFrance DeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue1 - On artist's page, it shouldn't be "ABONNEMENT" but "ABONNÉ" if you are subscribed to an artist. 2 - When clicking on artist's page 3 dots butto...

winona.png winona2.png
  • Casual Listener
  • Country France   Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue 1 - On artist's page, it shouldn't be "ABONNEMENT" but "ABONNÉ"...
  • Alex
  • Spotify Legend
  • 442 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 442 Views
  • 1 replies
  • 0 likes

Solved!! Alexa / Device Conflict / Family Plan

Hi all! I have a Spotify Family Plan and about 10 Amazon Echo devices around my house. Here's the problem I'm facing... When I'm at work or in the car, I like to listen to Spotify on my phone. But my fiancee works from home, where she likes to listen...

  • Regular
  • Hi all!    I have a Spotify Family Plan and about 10 Amazon Echo devices around my house.    Here's the problem I'm facing...   When I'm at work or in the car, I like t...
  • Mumsy4
  • Music Fan
  • 8751 Views
  • 3 replies
  • 2 likes
  • music
    Other
  • 8751 Views
  • 3 replies
  • 2 likes

Superuser Contribution Web player skips tracks or freezes after 9 seconds

BrowserVivaldi 3.4.2066.94Operating SystemWindows 10 My Question or IssueIf I go to https://open.spotify.com/playlist/37i9dQZF1DX4sWSpwq3LiO and select the first track then it skips through the first 5 tracks, plays an ad, and then plays 9 seconds of...

  • Casual Listener
  • Browser Vivaldi 3.4.2066.94 Operating System Windows 10   My Question or Issue If I go to https://open.spotify.com/playlist/37i9dQZF1DX4sWSpwq3LiO and select the first track then it s...
  • Berbard
  • Casual Listener
  • 2103 Views
  • 9 replies
  • 3 likes
  • Other
  • 2103 Views
  • 9 replies
  • 3 likes