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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 662 Views
  • 4 replies
  • 2 likes
  • Other
  • 662 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17230 Views
  • 8 replies
  • 1 likes
  • Other
  • 17230 Views
  • 8 replies
  • 1 likes

Player does not remember when the track was paused on Samsung Galaxy Watch Active 2

PlanPremiumCountry DeviceSamsung Galaxy Watch Active 2Operating System My Question or IssueI am using Spotify on Samsung Galaxy Watch Active 2 in a offline mode (tracks were downloaded earlier). Usually I am listen to some podcasts, lenght > 1h.The p...

  • Newbie
  •   Plan Premium Country   Device Samsung Galaxy Watch Active 2 Operating System   My Question or Issue I am using Spotify on Samsung Galaxy Watch Active 2 in a offline mo...
  • 212 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 212 Views
  • 0 replies
  • 0 likes

Superuser Contribution Google Home most of the time only plays Arabian music

PlanPremiumCountryUnited StatesDeviceGoogle Home Mini My Question or IssueThis has been very frustrating for me. Most of the time I ask my Google Home Mini to "Play Music", "Play Spotify", or "Play Music on Spotify" it ends up playing Arabian music o...

  • Regular
  • Plan Premium Country United States Device Google Home Mini   My Question or Issue This has been very frustrating for me.   Most of the time I ask my Google Home Mini to "Play M...
  • Elena
  • Moderator
  • 461 Views
  • 1 replies
  • 1 likes
  • Other
  • 461 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Playlists] Mis eternos favoritos no funcionan

Hace no mucho agregar en la opción de mis eternos favoritos entro a Spotify me salta la ventana el cierro por error y nunca más pude acceder a mis eternos favoritos y la verdad quisiera tener esa lista de reproducción, simplemente no me aparece ayuda

  • Casual Listener
  • Hace no mucho agregar en la opción de mis eternos favoritos entro a Spotify me salta la ventana el cierro por error y nunca más pude acceder a mis eternos favoritos y la verdad quisiera tener esa lis...
  • Ivan
  • Spotify Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs Suddenly Skipping On Web Player

PlanPremiumCountryUnited States of AmericaDeviceChromebookOperating SystemChrome OSEDIT: THIS HAS BEEN FIXED! Thank you Spotify team! My Question or IssueI've had Spotify since the beginning of the year and little to no problems. Today I decided to l...

  • Visitor
  •   Plan Premium Country United States of America Device Chromebook Operating System Chrome OS EDIT: THIS HAS BEEN FIXED! Thank you Spotify team!  My Question or Issue I've had Spo...
  • Ivan
  • Spotify Legend
  • 644 Views
  • 1 replies
  • 1 likes
  • Other
  • 644 Views
  • 1 replies
  • 1 likes

[Android][Other] Spotify on Mi box constantly disconnecting

I have a mi box and whenever I play Spotify, every minute or two the music pauses for a few seconds and shows the no internet symbol then starts playing again. I have tried troubleshooting this by restarting the mi box, using different internet conne...

  • Visitor
  • I have a mi box and whenever I play Spotify, every minute or two the music pauses for a few seconds and shows the no internet symbol then starts playing again. I have tried troubleshooting&...
  • 257 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 257 Views
  • 0 replies
  • 0 likes

Chrome-casting spotify makes it frantically play/pause

I have been using Spotify premium for chrome-cast for years. The past months it's I have not be able to do that except very briefly. All other casting to the chromecast works well. The music is being played/paused several times each second, or at lea...

  • Casual Listener
  • I have been using Spotify premium for chrome-cast for years. The past months it's I have not be able to do that except very briefly. All other casting to the chromecast works well.   The music...
  • Reicher
  • Casual Listener
  • 487 Views
  • 2 replies
  • 3 likes
  • 487 Views
  • 2 replies
  • 3 likes

Superuser Contribution Song radios don't have the specific, aforementioned song i wanted a radio of.

This happens on both mobile and desktop. Like, I want to start the Race Among The Ruins radio by listening to Race Among The Ruins so it's really frustrating when it's not in the whole radio playlist thing. What gives?

  • Newbie
  • This happens on both mobile and desktop. Like, I want to start the Race Among The Ruins radio by listening to Race Among The Ruins so it's really frustrating when it's not in the whole radio playlist...
  • Ivan
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Unlink Old PS4 Account through the website.

PlanPremiumCountryUSADevicePS4 and IphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I've recently had trouble unlinking an old PS4 account off this spotify account. Im unable to access my old PS4 account so im try...

  • Visitor
  • Plan Premium Country USA Device PS4 and Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi,  I've recently had trouble unlinking an ol...
  • Elena
  • Moderator
  • 805 Views
  • 1 replies
  • 0 likes
  • 805 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung TV dropout

PlanPremiumCountryNorwayDeviceTV Samsung Q6Operating SystemSamsung TV My Question or IssueSpotify on Samsung TV dropout happens every now and then. like 5 min without then 2-4 dropouts within 2 mins then wait 5 min ish and yeh. continues like this mo...

  • Regular
  • Plan Premium Country Norway Device TV Samsung Q6 Operating System Samsung TV   My Question or Issue Spotify on Samsung TV dropout happens every now and then. like 5 min without then 2-...
  • Alex
  • Spotify Legend
  • 1415 Views
  • 5 replies
  • 0 likes
  • Samsung
  • 1415 Views
  • 5 replies
  • 0 likes

Superuser Contribution Wrong song being played!!!!! - ALL DEVICES

PlanPremiumCountryAustraliaDeviceAllOperating SystemAll My Question or IssueWhat the app shows me is not what is playing. It is a few tracks out. Happening to me on every device at the moment but mainly when pushed to an Amazon Alexa device. Looking ...

  • Music Fan
  •   Plan Premium Country Australia Device All Operating System All   My Question or Issue What the app shows me is not what is playing. It is a few tracks out.   Happening t...
  • Ver
  • Spotify Legend
  • 1587 Views
  • 4 replies
  • 0 likes
  • music
    Other
  • 1587 Views
  • 4 replies
  • 0 likes

[Web Player] be able to listen to music

It would be really neat if I could listen to some music on https://open.spotify.com (the web player) without having to do a hard refresh every single time I come back to my computer after an hour or two of not being on it. Regardless of browser or OS...

  • Visitor
  • It would be really neat if I could listen to some music on https://open.spotify.com (the web player) without having to do a hard refresh every single time I come back to my computer after an hou...
  • Luan
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Weird auto-play glitch in playlist?

PlanPremiumCountryUnited StatesDeviceCustom PCOperating SystemWindows 10My Question or IssueSo I was listening to the "I Love 90's Hip-Hop" playlist made by spotify when I noticed a odd auto-play transitional glitch. On the lower bar, it will have th...

  • Casual Listener
  • Plan Premium Country United States Device Custom PC Operating System Windows 10 My Question or Issue So I was listening to the "I Love 90's Hip-Hop" playlist made by spotify when I noticed a...
  • Katerina
  • Spotify Legend
  • 1072 Views
  • 3 replies
  • 0 likes
  • 1072 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reuploading upcoming release, affecting my playlist pitch?

Hi there,I uploaded a song a few weeks ago through Distrokid and pitched it for playlist consideration last weekend. However, I now noticed there are some parts of the song that are distorted to improper mastering. My question is: if I were to delete...

  • Casual Listener
  • Hi there, I uploaded a song a few weeks ago through Distrokid and pitched it for playlist consideration last weekend. However, I now noticed there are some parts of the song that are distorted to im...
  • exhale8
  • Casual Listener
  • 2710 Views
  • 5 replies
  • 0 likes
  • music
  • 2710 Views
  • 5 replies
  • 0 likes

Superuser Contribution Muted Artist is still playing

Hello I’m having trouble with a muted artists. I’m using the premium account but it still plays their music in playlist, where they’re not even listed in. I’ve re-downloaded the app multiple times but it keeps happening on all devices (iphone, comput...

  • Visitor
  • Hello I’m having trouble with a muted artists. I’m using the premium account but it still plays their music in playlist, where they’re not even listed in. I’ve re-downloaded the app multiple times bu...
  • Elena
  • Moderator
  • 676 Views
  • 1 replies
  • 1 likes
  • Other
  • 676 Views
  • 1 replies
  • 1 likes

Superuser Contribution Player for webOS, running on an LG smart tv

Plan: PremiumCountry: NetherlandsDevice: LG smart tvOperating System: webOS from LGApp: Spotify app, newest version, LG app store Hi Guys, so this is most probably a matter of user-stupidity, but nonetheless, here goes: [1] No Stop Button ? The playe...

  • Casual Listener
  • Plan: Premium Country: Netherlands Device: LG smart tv Operating System: webOS from LG App: Spotify app, newest version, LG app store   Hi Guys, so this is most probably a matter...
  • Elena
  • Moderator
  • 1173 Views
  • 5 replies
  • 0 likes
  • TV
  • 1173 Views
  • 5 replies
  • 0 likes

Superuser Contribution [BUG REPORT] Can't reproduce/change playlist after 5 minutes. 404 error

Plan: PremiumCountry: MexicoDevice: Google Chrome 85.0.4183.16Operating System: Window 10 Can't reproduce/change playlist after 5 minutes. It seems to be that there's a lot of 404 errors happening while trying to reproduce a playlist after a while, t...

  • Regular
  • Plan: Premium Country: Mexico Device: Google Chrome 85.0.4183.16 Operating System: Window 10   Can't reproduce/change playlist after 5 minutes.   It seems to be that t...
  • Lu15-CL4
  • Regular
  • 963 Views
  • 6 replies
  • 0 likes
  • 963 Views
  • 6 replies
  • 0 likes

Superuser Contribution Yamaha Yas 209 soundbar and spotify connect sync issue

PlanPremiumCountryGermanyDeviceYamaha Yas 209 ( Sound bar) My Question or Issue I am using spotify connect to play music in my Yamaha YAS 209 soundbar. Whenever i start the connection, it looks fine and then music starts playing. But after a random t...

  • Newbie
  • Plan Premium Country Germany Device Yamaha Yas 209 ( Sound bar)     My Question or Issue   I am using spotify connect to play music in my Yamaha YAS 209 soundbar. Whenever i ...
  • Mario
  • Spotify Legend
  • 4977 Views
  • 4 replies
  • 1 likes
  • Connect
    Other
  • 4977 Views
  • 4 replies
  • 1 likes

Superuser Contribution Tesla Spotify bug: iPhone (repeat function) messes up car app

My Question or IssueThis bug is getting old now (2016) but I'm not giving up Whenever I use the repeat function on my iPhone (Spotify) it affects the Tesla Spotify app in the wrong way. Suddenly, next track won't play in the car. The "skip to next tr...

  • Casual Listener
  • My Question or Issue This bug is getting old now (2016) but I'm not giving up 😉 Whenever I use the repeat function on my iPhone (Spotify) it affects the Tesla Spotify app in the wrong way. Suddenl...
  • Mihail
  • Spotify Legend
  • 1108 Views
  • 2 replies
  • 0 likes
  • Other
  • 1108 Views
  • 2 replies
  • 0 likes

Superuser Contribution Philips 2020 Smart TV 58PUS7505/12

Hey, I recently bought a 2020 tv, Philips' Smart TV 58PUS7505/12, currently on software version TPN206E_203.002.063.051 and using Polish language. There seems to be no Spotify app available to be downloaded. Do you reckon it will be supplied after so...

  • Newbie
  • Hey, I recently bought a 2020 tv, Philips' Smart TV 58PUS7505/12, currently on software version TPN206E_203.002.063.051 and using Polish language. There seems to be no Spotify app available to be dow...
  • Xenia
  • Moderator
  • 1629 Views
  • 1 replies
  • 0 likes
  • Philips
    TV
  • 1629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player constantly freezing up, clones webpage in Connect to Device webpage

PlanFreeCountryUSADeviceLaptopOperating SystemWin8My Question or IssueAs you can see from the included image, Spotify seems to think that the one single Web Player window I have open is, in fact, three different sources - and it keeps trying to recon...

Spotify.png
  • Visitor
  • Plan Free Country USA Device Laptop Operating System Win8 My Question or Issue As you can see from the included image, Spotify seems to think that the one single Web Player window I have...
  • Elena
  • Moderator
  • 388 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 388 Views
  • 1 replies
  • 0 likes