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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 602 Views
  • 4 replies
  • 2 likes
  • Other
  • 602 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17200 Views
  • 8 replies
  • 1 likes
  • Other
  • 17200 Views
  • 8 replies
  • 1 likes

Superuser Contribution Discover Weekly playlist is different in Desktop player and android player

Hi, do you have somebody similar issue with discover weekly playlist when you have one version of playlist on desktop player and different version of playlist on android. I am using same premium account on both - desktop and android. I've tried to re...

  • Casual Listener
  • Hi, do you have somebody similar issue with discover weekly playlist when you have one version of playlist on desktop player and different version of playlist on android. I am using same premium acco...
  • nunonuno
  • Casual Listener
  • 897 Views
  • 2 replies
  • 0 likes
  • Other
  • 897 Views
  • 2 replies
  • 0 likes

Tesla invalid account

Dear, I can’t connect my Spotify family account to my Tesla model 3 v10.2 email and password are correct (I tried login in a browser) but when I do login he answers invalid account. I’ve tried to change Tesla language... no way. Can you please help m...

  • Visitor
  • Dear,   I can’t connect my Spotify family account to my Tesla model 3 v10.2   email and password are correct (I tried login in a browser) but when I do login he answers invalid acco...
  • carda1989
  • Newbie
  • 1903 Views
  • 1 replies
  • 0 likes
  • Other
  • 1903 Views
  • 1 replies
  • 0 likes

Superuser Contribution YOGA

I find it extremely interesting that under the Yoga category that Spotify created practically every single playlist cover is a photo of a white woman. Not only is white washing a big enough problem on its own, but to create an entire category that or...

  • Newbie
  • I find it extremely interesting that under the Yoga category that Spotify created practically every single playlist cover is a photo of a white woman. Not only is white washing a big enough problem o...
  • Elena
  • Moderator
  • 558 Views
  • 1 replies
  • 0 likes
  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Other] Stop running McAfee Heating and Air ads!

Greg McAfee is a documented racist and sexual harasser. Please remove his advertisements!

  • Casual Listener
  • Greg McAfee is a documented racist and sexual harasser. Please remove his advertisements!
  • Elena
  • Moderator
  • 529 Views
  • 3 replies
  • 3 likes
  • All Platforms
    Other
  • 529 Views
  • 3 replies
  • 3 likes

[Mobile][Other] Maybe dont actively try and make life harder for people????

Why make it harder for people that dont pay you to listen to music?The obvious answer is to make more money, but **you already dont pay your artists enough**So don't make it so that if I dont have premium you PLAY SONGS THAT ARENT EVEN IN THE ALBUM T...

  • Visitor
  • Why make it harder for people that dont pay you to listen to music? The obvious answer is to make more money, but **you already dont pay your artists enough** So don't make it so that if I dont hav...
  • 377 Views
  • 0 replies
  • 0 likes
  • Mobile
    Other
  • 377 Views
  • 0 replies
  • 0 likes

Account not eligible for a Google

I have an active individual premium subscription, my account is based in Canada, I have not redeemed the offer previously. I'm not sure if subscribing via PayPal counts as using a partner, it is the only thing I can think of.

  • Casual Listener
  • I have an active individual premium subscription, my account is based in Canada, I have not redeemed the offer previously. I'm not sure if subscribing via PayPal counts as using a partner, it is the ...
  • EthanS1
  • Community Legend
  • 725 Views
  • 2 replies
  • 1 likes
  • 725 Views
  • 2 replies
  • 1 likes

Solved!! Spotify Visuals Don't Credit Artists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was listening to Sticks (live) by Cannonball Adderly and there was a very cool visual vide...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • EthanS1
  • Community Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast Audio needs a couple minutes to load song

PlanPremiumCountryGermanyDeviceChromecast AudioOperating SystemChromecast My Question or IssueWhen streaming Spotify on my Chromecast Audio it takes around 1-2 minutes until the song starts, before that nothing can be heard. After a certain song has ...

  • Casual Listener
  • Plan Premium Country Germany Device Chromecast Audio Operating System Chromecast   My Question or Issue When streaming Spotify on my Chromecast Audio it takes around 1-2 minutes until ...
  • spyfly
  • Casual Listener
  • 632 Views
  • 1 replies
  • 0 likes
  • 632 Views
  • 1 replies
  • 0 likes

HTML5 player with reduced keyboard support

PlanN/ACountryN/ADeviceAny device with HTML5 browser and remote control.Operating SystemN/AMy Question or IssueIs there any HTML5 version of Spotify web application that supports no mouse and reduced keyboard support - so it provides a virtual keyboa...

  • Visitor
  • Plan N/A Country N/A Device Any device with HTML5 browser and remote control. Operating System N/A My Question or Issue Is there any HTML5 version of Spotify web application that supports no...
  • 359 Views
  • 0 replies
  • 0 likes
  • Other
    TV
  • 359 Views
  • 0 replies
  • 0 likes

[All Platforms] idea was erroneously marked as duplicate, cannot be edited nor reopened

My idea was erroneously marked as duplicate, cannot be edited nor reopened:https://community.spotify.com/t5/Closed-Ideas/non-algorithmic-playlist-shuffle/idi-p/5024739 This idea has been closed as a duplicate of another, unrelated, idea:https://commu...

  • Roadie
  • My idea was erroneously marked as duplicate, cannot be edited nor reopened: https://community.spotify.com/t5/Closed-Ideas/non-algorithmic-playlist-shuffle/idi-p/5024739   This idea has been c...
  • fraktalisman
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • All Platforms
  • 241 Views
  • 1 replies
  • 0 likes

Partnership proposal. Telecommunication operator

Dear Spotify team! My name is Vyacheslav (Slav) and i represent the Russian telecommunication company that provides the broadband connection and tv services all over the county.First of all let me thank you for a great job all of you had done to come...

  • Newbie
  •   Dear Spotify team!  My name is Vyacheslav (Slav) and i represent the Russian telecommunication company that provides the broadband connection and tv services all over the county. First...
  • EthanS1
  • Community Legend
  • 764 Views
  • 1 replies
  • 0 likes
  • 764 Views
  • 1 replies
  • 0 likes

Missing album from the Russian Spotify

For some reason, Britney Spears' LP "Britney Jean" is unavailable for Russian Spotify users. This feels like a mistake since this full album is available worldwide and is a valid worldwide release just like any other LP of hers. Is there an known rea...

  • Regular
  • For some reason, Britney Spears' LP "Britney Jean" is unavailable for Russian Spotify users. This feels like a mistake since this full album is available worldwide and is a valid worldwide release ju...
  • EthanS1
  • Community Legend
  • 936 Views
  • 1 replies
  • 0 likes
  • Other
  • 936 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lieder automatisch zur Playlist hinzugefügt

PlanFreeDeviceSamsung Galaxy Note 9Operating SystemAndroidMy Question or IssueWenn ich mir meine Playlist anhöre kommen zwischendurch immer andere Lieder die ich nicht geadder habe.. Ich habe auch schon das Auto-Play in den Settings ausgestellt aber ...

  • Regular
  • Plan Free Device Samsung Galaxy Note 9 Operating System Android My Question or Issue Wenn ich mir meine Playlist anhöre kommen zwischendurch immer andere Lieder die ich nicht geadder habe.. Ic...
  • Alex
  • Spotify Legend
  • 15118 Views
  • 10 replies
  • 1 likes
  • music
    Other
    Samsung
  • 15118 Views
  • 10 replies
  • 1 likes

Superuser Contribution Liked Songs Not Showing as Liked

Under my "Liked Songs" tab on the web player (I'm using Firefox), none of my liked songs are being shown as liked, even though they're under my Liked Songs tab. For example - usually liked songs have a green heart beside them when they're playing, to...

  • Gig Goer
  • Under my "Liked Songs" tab on the web player (I'm using Firefox), none of my liked songs are being shown as liked, even though they're under my Liked Songs tab. For example - usually liked songs have...
  • Ver
  • Spotify Legend
  • 8497 Views
  • 19 replies
  • 20 likes
  • 8497 Views
  • 19 replies
  • 20 likes

Solved!!Superuser Contribution How can I copy playlists on web player?

I want to make a copy of a playlist and tweak it to my specific tastes but I don't know how to on the web player. Can someone help me?

  • Roadie
  • I want to make a copy of a playlist and tweak it to my specific tastes but I don't know how to on the web player. Can someone help me?
  • Mihail
  • Spotify Legend
  • 12696 Views
  • 4 replies
  • 1 likes
  • Web Player
  • 12696 Views
  • 4 replies
  • 1 likes

Stop Supporting Convicted Child Pornographers

I love Spotify but I was deeply troubled to learn convicted child pornographer Kenny Klein (http://www.nola.com/crime/index.ssf/2017/04/orleans_parish_jury_returns_ve.html) is still a featured musician. So here's my idea: TAKE HIS MUSIC DOWN.

  • Newbie
  • I love Spotify but I was deeply troubled to learn convicted child pornographer Kenny Klein (http://www.nola.com/crime/index.ssf/2017/04/orleans_parish_jury_returns_ve.html) is still a featured musici...
  • PanGanesha
  • Regular
  • 839 Views
  • 1 replies
  • 0 likes
  • 839 Views
  • 1 replies
  • 0 likes

Spotify streaming numbers

How do you check how many streams an album and a song has other than looking at the top 10 songs for an artist?

  • Newbie
  • How do you check how many streams an album and a song has other than looking at the top 10 songs for an artist?
  • MauriceMV
  • Spotify Star
  • 7812 Views
  • 1 replies
  • 1 likes
  • 7812 Views
  • 1 replies
  • 1 likes

CarPlay not showing My Library

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Patch7352
  • Newbie
  • 900 Views
  • 1 replies
  • 0 likes
  • 900 Views
  • 1 replies
  • 0 likes