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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 661 Views
  • 4 replies
  • 2 likes
  • Other
  • 661 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17228 Views
  • 8 replies
  • 1 likes
  • Other
  • 17228 Views
  • 8 replies
  • 1 likes

Track doesn't show up in search

PlanPremiumCountryNorwayDeviceiPhone XS, and also desktop.Operating SystemiOS 13.3.1, and Windows 10 My Question or IssueI have Spotify premium, and this is a problem happening on both desktop and mobile Spotify.It's not a problem just on my devices,...

  • Casual Listener
  • Plan Premium Country Norway Device iPhone XS, and also desktop. Operating System iOS 13.3.1, and Windows 10   My Question or Issue I have Spotify premium, and this is a problem happeni...
  • Magnuspedersen
  • Casual Listener
  • 1413 Views
  • 1 replies
  • 1 likes
  • music
  • 1413 Views
  • 1 replies
  • 1 likes

Superuser Contribution only a local language supported in podcasts?

I have moved to Germany recently, so podcasts appear in German. Can I opt for showing podcasts only in English without changing a billing address?

  • Newbie
  • I have moved to Germany recently, so podcasts appear in German. Can I opt for showing podcasts only in English without changing a billing address?   
  • Mario
  • Spotify Legend
  • 1453 Views
  • 1 replies
  • 0 likes
  • Other
  • 1453 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Web Player stops after three (3) songs

PlanPremiumCountrySpainDeviceWeb PlayerOperating SystemWindows 10 My Question or IssueWhen on the Web Player, a playlist only runs up to three (3) songs even when there are songs remaining.

  • Visitor
  • Plan Premium Country Spain Device Web Player Operating System Windows 10   My Question or Issue When on the Web Player, a playlist only runs up to three (3) songs even when there are s...
  • Ivan
  • Spotify Legend
  • 828 Views
  • 1 replies
  • 0 likes
  • music
  • 828 Views
  • 1 replies
  • 0 likes

[Web app] Clicking on ad crashes player

PlanFreeCountrySingaporeDeviceSpotify Web App on Microsoft Edge Dev (Version 82.0.425.3 ) /Mozilla Firefox (73.0.1)Device : ASUS K20CD, Windows 10 HomeRemote control via Spotify Connect:Spotify 8.5.46.859 on Android 7.0 (Samsung Galaxy Note5, reloads...

  • Newbie
  • Plan Free Country Singapore Device Spotify Web App on Microsoft Edge Dev (Version 82.0.425.3 ) /Mozilla Firefox (73.0.1) Device : ASUS K20CD, Windows 10 Home Remote control via Spoti...
  • 430 Views
  • 0 replies
  • 0 likes
  • Other
  • 430 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music in regions

I'm student of Czech Technical University in Prague. I have to do some interesting map as school project. I would like to do map of which music people listen in regeions. Is it possible to get spatial data from spotify? Ti will be used only for schoo...

  • Visitor
  • I'm student of Czech Technical University in Prague. I have to do some interesting map as school project. I would like to do map of which music people listen in regeions. Is it possible to get spatia...
  • Ivan
  • Spotify Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • Other
  • 463 Views
  • 1 replies
  • 0 likes

Limited remote playback smartwatch functionality

PlanPremiumCountryCanadaDeviceSamsung Galaxy Active 2Operating SystemTizen My Question or IssueWhenever is set to remote playback mode the UI for the app switches to a list random categories each containing another list of random playlists and I am u...

  • Visitor
  • Plan Premium Country Canada Device Samsung Galaxy Active 2 Operating System Tizen   My Question or Issue Whenever is set to remote playback mode the UI for the app switches to a list r...
  • 901 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 901 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution My G613 play button.

My Question or Issue Ok so. I use G613 gaming wireless keyboard from Logitech. I wanted to play music while playing the game, but when I press the play/pause button on the keyboard, it doesn't work. But my volume and mute button works. And the way to...

  • Casual Listener
  •   My Question or Issue   Ok so. I use G613 gaming wireless keyboard from Logitech. I wanted to play music while playing the game, but when I press the play/pause button on the keyboard, ...
  • WilPower
  • Visitor
  • 4639 Views
  • 5 replies
  • 0 likes
  • music
  • 4639 Views
  • 5 replies
  • 0 likes

Superuser Contribution Incorrect information under artist profile

I am not a distributor, label, just an active listener of a group that I like (Beast). I have noticed many songs that are not by this artist being uploaded onto this artist's page (attached screenshot for reference). I have been reporting the problem...

Screenshot 2020-02-15 at 4.51.19 PM.png
  • Newbie
  • I am not a distributor, label, just an active listener of a group that I like (Beast). I have noticed many songs that are not by this artist being uploaded onto this artist's page (attached screensho...
  • Mario
  • Spotify Legend
  • 482 Views
  • 2 replies
  • 0 likes
  • Other
  • 482 Views
  • 2 replies
  • 0 likes

Superuser Contribution My and my fiances spotify seem connected?

PlanPremiumCountryUsaDevice Operating System My Question or IssueI've noticed that my fiance seems to be able to 'hijack' my Spotify account. We both have premium. I like to sign into my Spotify on my work's iPad to listen to music, however I've noti...

  • Visitor
  • Plan Premium Country Usa Device   Operating System     My Question or Issue I've noticed that my fiance seems to be able to 'hijack' my Spotify account.   We both have...
  • Ivan
  • Spotify Legend
  • 2029 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 2029 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ask for add albums in the Spotify Library

Hello, Is there a way to propose to Spotify to add album to the general Library ? Thanks for your answer PlanPremiumCountryFrance DeviceAll Operating SystemAll platform My Question or Issue

  • Regular
  • Hello,   Is there a way to propose to Spotify to add album to the general Library ?   Thanks for your answer   Plan Premium Country France   Device All  Operatin...
  • Ivan
  • Spotify Legend
  • 613 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 613 Views
  • 1 replies
  • 0 likes

Spotify connect & Chromecast

PlanPremiumCountryKSADevice(Samsung Note 9, Amazon Fire 10, Onkyo TX-RZ830)Operating System(Android 10)My Question or IssueI am using Onkyo TX-RZ830 to stream Spotify. Two questions. 1-Is quality of streaming better with Spotify Connect compared to C...

  • Visitor
  • Plan Premium Country KSA Device (Samsung Note 9, Amazon Fire 10, Onkyo TX-RZ830) Operating System (Android 10) My Question or Issue I am using Onkyo TX-RZ830 to stream Spotify. Two questions...
  • 1151 Views
  • 0 replies
  • 0 likes
  • Onkyo
  • 1151 Views
  • 0 replies
  • 0 likes

I CAN'T LISTEN MY FULL DOWNLOADED MUSIC OR ANY OTHER MUSIC

PlanPremiumCountrySpainDeviceiPhone 8Operating SystemiOS 13.3.1 My Question or Issue Any time I try to listen any song or album, after the first song, Spotify starts playing automatically a random album or playlist that I've never seen before. So I h...

  • Visitor
  •   Plan Premium Country Spain Device iPhone 8 Operating System iOS 13.3.1   My Question or Issue   Any time I try to listen any song or album, after the first song, Spotify ...
  • Emilia_8
  • Community Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • Logitech
  • 523 Views
  • 1 replies
  • 0 likes

Playlist count incorrectly displaying when played through my car

PlanFree/Premium premiumCountry US Device iPhone 11 Pro Max (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) iOS 13.2.3 My Question or Issue I have approx 658 songs on a playlist that’s my “co...

  • Newbie
  • Plan Free/Premium premium Country US   Device iPhone 11 Pro Max  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS...
  • 571 Views
  • 0 replies
  • 0 likes
  • Other
  • 571 Views
  • 0 replies
  • 0 likes

Embed don't work on Wordpress Website

That morning, I realized that the Spotify player was no longer embedding on my Wordpress site, when I put the link in the Gutenberg block.I thought it was just me, so I uninstalled some plugins, checked the code and nothing. Later, I looked for other...

  • Visitor
  • That morning, I realized that the Spotify player was no longer embedding on my Wordpress site, when I put the link in the Gutenberg block. I thought it was just me, so I uninstalled some plugins...
  • Sebasty
  • Spotify Star
  • 2985 Views
  • 1 replies
  • 1 likes
  • Other
  • 2985 Views
  • 1 replies
  • 1 likes

Superuser Contribution Amazon Echo "spotify is not supported on this device"

PlanFamily PremiumCountryAustraliaDeviceEcho Plus, Echo Dot, Iphone, Windows 10 PCOperating SystemiOS 10,Windows 10My Question or IssueMy Alexa devices have started to say "spotify is not supported on this device" whenever I ask alexa to play music f...

  • Casual Listener
  • Plan Family Premium Country Australia Device Echo Plus, Echo Dot, Iphone, Windows 10 PC Operating System iOS 10,Windows 10 My Question or Issue My Alexa devices have started to say "spotify ...
  • merujio
  • Casual Listener
  • 14531 Views
  • 2 replies
  • 5 likes
  • Other
  • 14531 Views
  • 2 replies
  • 5 likes

my cambridge stream magic6 plays only a certain part from my playlist, and returns to the first song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Brunelicia
  • Community Legend
  • 545 Views
  • 1 replies
  • 0 likes
  • Other
  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to play a song after a search plays a totally different song

PlanPremiumCountryNew ZealandDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSo for about the past couple months, whenever I search for a song in the web player and click to play it, it will play a completely different song to the one ...

  • Visitor
  • Plan Premium Country New Zealand Device Desktop PC Operating System Windows 10   My Question or Issue So for about the past couple months, whenever I search for a song in the web playe...
  • Petya
  • Community Legend
  • 702 Views
  • 1 replies
  • 0 likes
  • Other
  • 702 Views
  • 1 replies
  • 0 likes

[iOS][Podcasts] Spotify doesn't update podcast, need to restart the app

Repost of closed post:https://community.spotify.com/t5/Closed-Ideas/iOS-Podcasts-Spotify-doesn-t-update-podcast-need-to-restart-the/idc-p/4901400#M182035 Why do you close this idea before I can test your proposed solution?How much do Spotify apprecia...

  • Music Fan
  • Repost of closed post: https://community.spotify.com/t5/Closed-Ideas/iOS-Podcasts-Spotify-doesn-t-update-podcast-need-to-restart-the/idc-p/4901400#M182035   Why do you close this idea before ...
  • 607 Views
  • 0 replies
  • 3 likes
  • iOS
    Podcasts
  • 607 Views
  • 0 replies
  • 3 likes

Superuser Contribution Stops working after advert

PlanFreeCountryUKDeviceGoogle Home, Android, iPad & PCOperating System(iOS 12, Android Oreo, Windows 10,etc.) My Question or Issue Irrespective of device, whenever I start playing any album or playlist. Spotify freezes after an advert is playing - In...

  • Casual Listener
  • Plan Free Country UK Device Google Home, Android, iPad & PC Operating System (iOS 12, Android Oreo, Windows 10,etc.)   My Question or Issue   Irrespective of device, whe...
  • Xenia
  • Moderator
  • 9806 Views
  • 23 replies
  • 1 likes
  • 9806 Views
  • 23 replies
  • 1 likes