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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 839 Views
  • 7 replies
  • 2 likes
  • Other
  • 839 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17287 Views
  • 8 replies
  • 1 likes
  • Other
  • 17287 Views
  • 8 replies
  • 1 likes

Superuser Contribution Facebook share

PlanPremiumCountryUruguayDevice(iPhone 7 and Macbook Pro late 2016)Operating System(iOS 13.2 and macOS Catalina 10.15) My Question or IssueI used to share songs on Facebook months ago, and they were posted with a mini player to play some track second...

  • Visitor
  • Plan Premium Country Uruguay Device (iPhone 7 and Macbook Pro late 2016) Operating System (iOS 13.2 and macOS Catalina 10.15)   My Question or Issue I used to share songs on Facebook m...
  • Guido
  • Spotify Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • music
  • 320 Views
  • 1 replies
  • 0 likes

How to communicate with spotify ? Like with email , what is their email ? or something else , help!

I trying to find a way to contact or communicate with spotify , but i don't know their email , can anyone help me?

  • Casual Listener
  • I trying to find a way to contact or communicate with spotify , but i don't know their email , can anyone help me?
  • Moogroland2019
  • Visitor
  • 1267 Views
  • 2 replies
  • 1 likes
  • 1267 Views
  • 2 replies
  • 1 likes

Login with email instead of username

Hey I need to login using my email instead of the generated username when I register using email. In the login screen of the desktop apps, the input says: Username or Email, but when I fill my email it always failed to login. What is that mean? I can...

  • Casual Listener
  • Hey I need to login using my email instead of the generated username when I register using email. In the login screen of the desktop apps, the input says: Username or Email, but when&n...
  • FrostburnSpirit
  • Casual Listener
  • 5483 Views
  • 5 replies
  • 2 likes
  • Linux
    Mac
    Web Player
    Windows
  • 5483 Views
  • 5 replies
  • 2 likes

Spotify Premium Family Plan and Amazon Household can't share Echo devices

Spotify Premium account with family plan (2 users, wife and me) Amazon with Household (2 users, wife and me) Costa Rica Huawei P30 Pro (both have the same device, running Android) --------------- The problem I'm having is that even though my wife and...

  • Casual Listener
  • Spotify Premium account with family plan (2 users, wife and me)  Amazon with Household (2 users, wife and me)  Costa Rica  Huawei P30 Pro (both have the same device, running Android...
  • 770 Views
  • 0 replies
  • 0 likes
  • Other
  • 770 Views
  • 0 replies
  • 0 likes

Specific ad volume extremely loud: Euromaster Reifenservice

PlanFreeCountryGermanyDeviceLaptopOperating SystemWindows 10 My Question or IssueHello,I have taken as a fact that ads in Spotify are louder than the music - which like for many other people, makes me think about stop using this app soon. But this is...

  • Visitor
  • Plan Free Country Germany Device Laptop Operating System Windows 10   My Question or Issue Hello, I have taken as a fact that ads in Spotify are louder than the music - which like for...
  • 429 Views
  • 0 replies
  • 1 likes
  • Other
  • 429 Views
  • 0 replies
  • 1 likes

Solved!! When do I know if my song is in an editorial playlist?

Today (26th October) I sent a song for playlist consideration. Will I know if (if!) the song was accepted only on the day that it comes out (that should be the 2nd December) or in the same moment that it gets actually and eventually accepted? And how...

  • Casual Listener
  • Today (26th October) I sent a song for playlist consideration. Will I know if (if!) the song was accepted only on the day that it comes out (that should be the 2nd December) or in the same moment tha...
  • OneByBoo
  • Roadie
  • 29549 Views
  • 1 replies
  • 1 likes
  • Other
  • 29549 Views
  • 1 replies
  • 1 likes

Connect everywhere stopped working on Denon X-1100W

Hi there!I'm using Denon X1100 W and it was working sweet with Spotify untill month ago. Now Spotify doesn't see it at all. I have check the website and it's not present on list of supported hi-fis. Is that true? If so, can you provide app version wh...

  • Newbie
  • Hi there! I'm using Denon X1100 W and it was working sweet with Spotify untill month ago. Now Spotify doesn't see it at all. I have check the website and it's not present on list of supported hi-fis...
  • 397 Views
  • 0 replies
  • 0 likes
  • Connect
    Denon
  • 397 Views
  • 0 replies
  • 0 likes

[Web Player][Playlists] "Failed to save changes, please try again."

Hi all, in trying to make a new playlist for Halloween, I keep getting a message in red saying: "Failed to save changes, please try again," and no matter WHAT I do, it doesn't do anything or save and create the playlist, please help, I need to make t...

  • Gig Goer
  • Hi all, in trying to make a new playlist for Halloween, I keep getting a message in red saying: "Failed to save changes, please try again," and no matter WHAT I do, it doesn't do anything or save and...
  • 715 Views
  • 0 replies
  • 1 likes
  • Playlists
    Web Player
  • 715 Views
  • 0 replies
  • 1 likes

Spotify on Apple TV: Can't set volume from other players

PlanPremiumCountryUKDeviceApple TV 4KOperating SystemtvOS My Question or IssueI'm enjoying being able to use Spotify on my Apple TV with the native app. I'm now using this as my home hifi, which is great because I can remotely change tracks via the m...

  • Casual Listener
  • Plan Premium Country UK Device Apple TV 4K Operating System tvOS   My Question or Issue I'm enjoying being able to use Spotify on my Apple TV with the native app. I'm now using this as...
  • 722 Views
  • 0 replies
  • 3 likes
  • Other
  • 722 Views
  • 0 replies
  • 3 likes

Google nest hub and spotify connected devices

Just got a Google nest hub bu the problem is that there is no where in the spotify player on the nest hub that i can select a spotify connected device. I have a LG speaker system that use spotify connect, bluetooth and chromecast.The problem here is ...

  • Music Fan
  • Just got a Google nest hub bu the problem is that there is no where in the spotify player on the nest hub that i can select a spotify connected device.   I have a LG speaker system that use sp...
  • 1756 Views
  • 0 replies
  • 7 likes
  • Connect
  • 1756 Views
  • 0 replies
  • 7 likes

Yamaha HTR-4069 / Spotify Connect

PlanPremiumCountryNLDeviceYamaha HTR-4069, Allow streaming service on, connected via cable, fixed IP address (also tested DHCP and Wireless connection and performed a reset in the Yamaha app for the Spotify account settings). NetworkTP-Link deco M9Pl...

  • Newbie
  • Plan Premium Country NL Device Yamaha HTR-4069, Allow streaming service on, connected via cable, fixed IP address (also tested DHCP and Wireless connection and performed a reset in the Yamaha ap...
  • 1133 Views
  • 0 replies
  • 2 likes
  • Connect
  • 1133 Views
  • 0 replies
  • 2 likes

Setting a defult connected device

Plan : PremiumFree/PremiumCountryAustraliaDeviceSamsung 10.2" - Android tablet Operating SystemAnroid My Question or IssueI am using a control system with the GUI being on the Samsung Andriod tablet.The user clicks/presses the Spotify Icon within the...

  • Newbie
  • Plan : Premium Free/Premium Country Australia Device Samsung 10.2" - Android tablet   Operating System Anroid   My Question or Issue I am using a control system with the GUI be...
  • 830 Views
  • 0 replies
  • 0 likes
  • Onkyo
  • 830 Views
  • 0 replies
  • 0 likes

Web Player Issues...?

PlanFreeCountryU.S.ADeviceAsus chromebookOperating SystemChrome OS My Question or IssueHi folks, I have been havings some issues with my spotify. I have the app installed on my chromebook and have been using for the past year without trouble. But tod...

  • Visitor
  • Plan Free Country U.S.A Device Asus chromebook Operating System Chrome OS   My Question or Issue Hi folks, I have been havings some issues with my spotify. I have the app installed on ...
  • ajnelsonalpha
  • Regular
  • 1158 Views
  • 2 replies
  • 2 likes
  • Other
  • 1158 Views
  • 2 replies
  • 2 likes

Re: [Playlist] Song that you select “Start Radio” from is not included in the radio playlist

HELP!!!I'm posting here because I cannot figure out how to post a new message in the Spotify community.Can you please help me understand why not?Information:- I'm logged in to community.spotify.com using Beta Microsoft Edge 78.0.276.20- I have a Prem...

  • Regular
  • HELP!!! I'm posting here because I cannot figure out how to post a new message in the Spotify community. Can you please help me understand why not? Information: - I'm logged in to community.spoti...
  • GeoBull
  • Regular
  • 844 Views
  • 1 replies
  • 0 likes
  • 844 Views
  • 1 replies
  • 0 likes

Connection problem to my Denon A/V receiver

None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremiumCountryFrance DeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueHello, Since yesterday, I have a big is...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help.  Plan Premium Country France  Device Samsung Galaxy S8 Operatin...
  • Elbalin
  • Visitor
  • 2005 Views
  • 2 replies
  • 1 likes
  • Denon
  • 2005 Views
  • 2 replies
  • 1 likes

Issues with embedding Spotify player in my website

Hey there! I have a wordpress ecommerce website and I wanted to add spotify playlist to it. So i went on looking for answers in the community and I found it in this thread here.I am using a page builder 'Elementor' in my website so I added the code u...

Spotify problem.JPG
  • Visitor
  • Hey there!    I have a wordpress ecommerce website and I wanted to add spotify playlist to it. So i went on looking for answers in the community and I found it in this thread here. ...
  • 964 Views
  • 0 replies
  • 0 likes
  • Other
  • 964 Views
  • 0 replies
  • 0 likes

broken link support.spotify.com/article/duo-share-playlists/

PlanPremium DuoCountryBrazilDeviceWeb page - Chromium BrowserOperating SystemLinux (Ubuntu 18.04) My Question or IssueThe link "https://support.spotify.com/article/duo-share-playlists/" in web page https://www.spotify.com/br/account/duo/ . (Is there ...

  • Visitor
  • Plan Premium Duo Country Brazil Device Web page - Chromium Browser Operating System Linux (Ubuntu 18.04)   My Question or Issue The link "https://support.spotify.com/article/duo-share-...
  • 713 Views
  • 0 replies
  • 0 likes
  • Other
  • 713 Views
  • 0 replies
  • 0 likes

Full List of Searchable Genres

Hi Everyone! Ever notice how you search for songs and genres pop up? There are some obscure ones I've noticed like "Fall", "Study", and "Lullibies." I was wondering if there was a full, official list of these? Can anyone help? Thanks!Andrew PS - Plea...

  • Casual Listener
  • Hi Everyone!   Ever notice how you search for songs and genres pop up?  There are some obscure ones I've noticed like "Fall", "Study", and "Lullibies."  I was wondering if there was ...
  • 602 Views
  • 0 replies
  • 1 likes
  • Other
  • 602 Views
  • 0 replies
  • 1 likes

Album Taken Down

Hello, my name is Lukas, I've been using Spotify for about five years now and I'm very curious about an album that got taken off Spotify a year and a half ago. The album is called "Ahi Vamos", by the Spanish rock artist Gustavo Cerati. This is one of...

  • Regular
  • Hello, my name is Lukas, I've been using Spotify for about five years now and I'm very curious about an album that got taken off Spotify a year and a half ago.   The album is called "Ahi Vamos...
  • 708 Views
  • 0 replies
  • 0 likes
  • music
  • 708 Views
  • 0 replies
  • 0 likes