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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 655 Views
  • 4 replies
  • 2 likes
  • Other
  • 655 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17226 Views
  • 8 replies
  • 1 likes
  • Other
  • 17226 Views
  • 8 replies
  • 1 likes

Synchronisation between devices

Hello Community! PlanPremiumCountryFranceDevicecomputer @work (linux), computer @home (w10) and android 9 phoneOperating SystemAbove My Question or IssueFor some time, I try to "populate" my playlist. For that, I'm listening other playlists to see wh...

  • Visitor
  • Hello Community!   Plan Premium Country France Device computer @work (linux), computer @home (w10) and android 9 phone Operating System Above   My Question or Issue For some tim...
  • 379 Views
  • 0 replies
  • 0 likes
  • Other
  • 379 Views
  • 0 replies
  • 0 likes

Artist Pages Contain Wrong Songs

PlanAllCountryUSDeviceAll Operating SystemAll My Question or IssueOn Oliver's artist page: https://open.spotify.com/artist/0NDElNqwGRCmsYIQFapp6K?si=cu5pfXoaTIK4QR-vrn-9DQ there are a bunch of songs that are not theirs. For example: https://open.spot...

  • Visitor
  • Plan All Country US Device All   Operating System All   My Question or Issue On Oliver's artist page: https://open.spotify.com/artist/0NDElNqwGRCmsYIQFapp6K?si=cu5pfXoaTIK4Q...
  • 355 Views
  • 0 replies
  • 0 likes
  • music
  • 355 Views
  • 0 replies
  • 0 likes

Automatic album shuffle

As of late whenever i want to listen to an album it automatically shuffles all the songs in the album even though i never hit shuffle. And even if i try to just click the song again all the songs in the album are shuffled. Its not the biggest deal ev...

  • Visitor
  • As of late whenever i want to listen to an album it automatically shuffles all the songs in the album even though i never hit shuffle. And even if i try to just click the song again all the songs in ...
  • 326 Views
  • 0 replies
  • 0 likes
  • Other
  • 326 Views
  • 0 replies
  • 0 likes

Spotify "Favorite songs" / "Liked songs" not syncing between devices

PlanFree AccountCountry : Malaysia DeviceMacBook Pro Mid 2014, Iphone XS Greetings Everyone, Most of my songs I have liked on both my laptop and phone weren't syncing. It shows that I have 749 songs on my iPhone but it has more "Liked songs" on my ma...

  • Newbie
  • Plan Free Account Country : Malaysia   Device MacBook Pro Mid 2014, Iphone XS    Greetings Everyone,   Most of my songs I have liked on both my laptop and phone weren't s...
  • cuaugo
  • Casual Listener
  • 910 Views
  • 2 replies
  • 0 likes
  • music
  • 910 Views
  • 2 replies
  • 0 likes

Solved!! BBC podcast won’t play on Samsung TV

.Plan: FreeCountry Device: Samsung TV trying to play Spotify podcast in my TV. Most work fine but it won’t play any podcasts from the BBC. The same podcasts play fine from the Spotify app on my iPhone. I / my TV is in the US. I’m wondering if a regio...

  • Newbie
  • .Plan: Free Country   Device: Samsung TV   trying to play Spotify podcast in my TV. Most work fine but it won’t play any podcasts from the BBC.  The same podcasts play fine ...
  • stratosnn
  • Composer
  • 2604 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 2604 Views
  • 1 replies
  • 1 likes

Clean up account / auto-playlists

PlanPremiumCountryGermanyDeviceiPhone and/or browser My Question or IssueDear community, here comes my question: Before we had a family account, I used my personal Spotify account to play music and audio books for the kids.Now we have finally changed...

  • Visitor
  • Plan Premium Country Germany Device iPhone and/or browser   My Question or Issue Dear community, here comes my question:   Before we had a family account, I used my personal Spoti...
  • 376 Views
  • 0 replies
  • 0 likes
  • Other
  • 376 Views
  • 0 replies
  • 0 likes

Web Player won't Play ANYTHING

My account is on a Premium, my OS is Windows 10, and my browser is Chrome.I've been having this issue for months, and I have no idea why it just stopped working.It won't play anything.I searched, and "Connect to a device" doesn't work, because my iph...

  • Casual Listener
  •   My account is on a Premium, my OS is Windows 10, and my browser is Chrome. I've been having this issue for months, and I have no idea why it just stopped working. It won't play anything. I...
  • kristatat
  • Casual Listener
  • 2851 Views
  • 5 replies
  • 0 likes
  • Other
  • 2851 Views
  • 5 replies
  • 0 likes

Others can't find my Public Playlists by their names

Hello, I realized that other people can't find my Public Playlists searching through their names (for example, I have a public playlist called " Forma Objeto " but when someone write this in the Search button, this playlist doesn't appear for anyone....

  • Newbie
  • Hello, I realized that other people can't find my Public Playlists searching through their names (for example, I have a public playlist called " Forma Objeto " but when someone write this in the S...
  • 331 Views
  • 0 replies
  • 0 likes
  • music
  • 331 Views
  • 0 replies
  • 0 likes

Listening podcast on device

Plan PremiumCountryPoland My Question or IssueI have an issue with listening to podcasts on the external device connected by WiFi. I can connect to it and listen to music but then I cannot play podcast. If I am already listening to podcast on phone/l...

  • Visitor
  •   Plan  Premium Country Poland    My Question or Issue I have an issue with listening to podcasts on the external device connected by WiFi. I can connect to it and listen t...
  • 342 Views
  • 0 replies
  • 0 likes
  • Other
  • 342 Views
  • 0 replies
  • 0 likes

Galaxy Gear S3 Spotify app is full of bugs (Phone battery drain, albums/artists order, etc)

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy 9/Gear S3Operating SystemAndroid P/TIZEN My Question or IssueHi, I have many problems with Spotify app on my Gear S3. Firstly, when I use Spotify app in REMOTE mode, my phone starts heavily drainin...

  • Regular
  •   Plan Premium Country Czech Republic Device Samsung Galaxy 9/Gear S3 Operating System Android P/TIZEN   My Question or Issue Hi, I have many problems with Spotify app on my Gear...
  • Neonym
  • Regular
  • 535 Views
  • 2 replies
  • 1 likes
  • Samsung
  • 535 Views
  • 2 replies
  • 1 likes

Band can only be played off-line

PlanPremiumCountrySpainOperating SystemWindows, Android, iOs My Question or IssueIt's now been almost a year since I started having a issue with the group "Mägo de Oz". When I'm online, I can access the group information, songs, albums, and pretty mu...

  • Casual Listener
  • Plan Premium Country Spain Operating System Windows, Android, iOs   My Question or Issue It's now been almost a year since I started having a issue with the group "Mägo de Oz". When I'm ...
  • 304 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 304 Views
  • 0 replies
  • 0 likes

Featured songs

Forgive me if I’m blind and can’t find it but for example I would go on an artist’s page and I would be able to see other songs/albums they are featured in, but now I just see a bunch of random compilations/playlists... and it only shows a certain am...

  • Casual Listener
  • Forgive me if I’m blind and can’t find it but for example I would go on an artist’s page and I would be able to see other songs/albums they are featured in, but now I just see a bunch of random compi...
  • 477 Views
  • 0 replies
  • 0 likes
  • music
  • 477 Views
  • 0 replies
  • 0 likes

Superuser Contribution The album Mikrokosmos from 257ers gone from Spotify

So it seems that Mikrokosmos from the artist 257ers gone from Spotify?Can anybody tell me why? I am from the Netherlands by the way.

  • Music Fan
  • So it seems that Mikrokosmos from the artist 257ers gone from Spotify? Can anybody tell me why?   I am from the Netherlands by the way.
  • Jemi
  • Spotify Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • music
  • 380 Views
  • 1 replies
  • 0 likes

Playlist question

Just wondering if anyone can help.I followed the We Be Vibin Playlist and downloaded the songs.The playlist has since been updated - I've checked on my daughters account but when ever I go into it I still get the old list of the songs I downloaded.I'...

  • Visitor
  • Just wondering if anyone can help. I followed the We Be Vibin Playlist and downloaded the songs. The playlist has since been updated - I've checked on my daughters account but when ever I go into i...
  • 335 Views
  • 0 replies
  • 0 likes
  • music
  • 335 Views
  • 0 replies
  • 0 likes

Problem local files playlist

PlanPremiumCountryGermanyDeviceHuwaei P10 LiteOperating SystemAndroid 8.0.0 My Question or Issue I have recently created a few local playlists on my desktop with songs I have stored on my computer and phone both. They are the exact same songs, becaus...

  • Casual Listener
  • Plan Premium Country Germany Device Huwaei P10 Lite Operating System Android 8.0.0   My Question or Issue  I have recently created a few local playlists on my desktop with songs I...
  • cHDMmFRE
  • Roadie
  • 3778 Views
  • 22 replies
  • 2 likes
  • 3778 Views
  • 22 replies
  • 2 likes

Spotify not working on Fire Stick

PlanPremiumCountryUnited KingdomDeviceAmazon Fire TV StickOperating SystemJVC TV My Question or Issue So i went to use Spotify on my fire stick and it would act like it was loading and then just say error. Long story short I ended up fixing that by u...

  • Visitor
  • Plan Premium Country United Kingdom Device Amazon Fire TV Stick Operating System JVC TV   My Question or Issue  So i went to use Spotify on my fire stick and it would act like it ...
  • 1049 Views
  • 0 replies
  • 1 likes
  • Connect
  • 1049 Views
  • 0 replies
  • 1 likes

Superuser Contribution Cant add any playlist

Premium (if that is important)Country AustriaDevice: Windows 10 / Google Chrome My Question or Issue:Well, I cant add any playlist to the community! Always, even if the system recognizes my URI as a playlist I get the same error, trying uploading a p...

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  • Roadie
  • Premium (if that is important) Country Austria Device: Windows 10 / Google Chrome  My Question or Issue: Well, I cant add any playlist to the community! Always, even if the system recog...
  • ogremania
  • Roadie
  • 1348 Views
  • 4 replies
  • 0 likes
  • Other
  • 1348 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcasts Keep Unmarking as Played

PlanPremiumCountryUSADeviceiPhone 8, Macbook Air 2012Operating SystemiOS 10 My Question or IssueI listen to podcasts on my phone and computer. For various reasons, I will sometimes mark an episode as played. Often, I’ll look through a podcasts page a...

  • Casual Listener
  •   Plan Premium Country USA Device iPhone 8, Macbook Air 2012 Operating System iOS 10   My Question or Issue I listen to podcasts on my phone and computer. For various reasons, I ...
  • 349 Views
  • 0 replies
  • 0 likes
  • Other
  • 349 Views
  • 0 replies
  • 0 likes

[Chromecast] not playing a/o pausing while connected to Chromecast

When connecting to a chromecast and starting to play music (i. e. progress bar on the phone runs after pushing Play), speakers stay mute.Sometimes music starts playing for 5 secs before pausing, playing, stopping againg aso.I'm on latest CC-firmware ...

  • Visitor
  • When connecting to a chromecast and starting to play music (i. e. progress bar on the phone runs after pushing Play), speakers stay mute. Sometimes music starts playing for 5 secs before pausing, pl...
  • 455 Views
  • 0 replies
  • 0 likes
  • 455 Views
  • 0 replies
  • 0 likes