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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
2024-03-20 5:14:41 PM
Tuesday
adambevo
Visitor
881 Views
7 replies
2 likes
Other

881 Views
7 replies
2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2021-09-21 11:23:36 PM
superheart-4
Music Fan
17302 Views
8 replies
1 likes
Other

17302 Views
8 replies
1 likes

Web Browser not supported

PlanPremiumCountry USDeviceComputerOperating SystemWindows 10 My Question or Issue Just recently I am now unable to play spotify through my web browser. I normally use firefox but i can also use it on internet Explore and Microsoft Edge. Because this...

joshsmith19
Newbie
Plan Premium Country US Device Computer Operating System Windows 10 My Question or Issue Just recently I am now unable to play spotify through my web browser. I...
2019-01-28 8:07:16 PM
2019-01-29 5:21:47 PM
Sebasty
Spotify Star
2466 Views
1 replies
0 likes
Other

2466 Views
1 replies
0 likes

Track Wont Play

Ok, I found a playlist for the new Dragon ball Super movie that came out earlier this month. In the playlist, all of the tracks play except for the one entitled Brolys Rage and Sorrow. It's in gray and I'm unable to play it, and that was the one I ne...

BlackPanther01
Newbie
Ok, I found a playlist for the new Dragon ball Super movie that came out earlier this month. In the playlist, all of the tracks play except for the one entitled Brolys Rage and Sorrow. It's in gray a...
2019-01-29 2:42:39 PM
2019-01-29 5:17:56 PM
Sebasty
Spotify Star
225 Views
1 replies
0 likes
Other

225 Views
1 replies
0 likes

Playlist Covers

PlanPremiumCountry DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue Can I use an image for my playlist if I clearly state in the description that I do not own said image? I really, really enjoy customizing my playlists with co...

lejosue
Newbie
Plan Premium Country Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue Can I use an image for my playlist if I clearly state in the description...
2019-01-28 11:26:00 PM
2019-01-29 4:43:57 PM
Sebasty
Spotify Star
808 Views
1 replies
0 likes
Other

808 Views
1 replies
0 likes

Unknown Device signing in to my account

MY ISSUE: Another device (see attachment), which is unknown to me keeps interrupting my music playing and prompts me to listen to that device and it keeps on playing different playlists and songs. PlanPremiumCountry Philippines Device(iPhone 8 an iph...

78xt99cxxlnfgjf
Newbie
MY ISSUE: Another device (see attachment), which is unknown to me keeps interrupting my music playing and prompts me to listen to that device and it keeps on playing different playlists and ...
2019-01-29 6:50:31 AM
2019-01-29 4:16:12 PM
Sebasty
Spotify Star
283 Views
1 replies
0 likes
Other

283 Views
1 replies
0 likes

Web player not compatible

Hello, I want to switch to Spotify, as I'm not satisfied with a concurrent site I'm listening to music at work, but I just can't get Spotify to play. At work, I'm on a Windows 7, I don't have admin rights, and it is not allowed to download .exe files...

TourFL
Regular
Hello, I want to switch to Spotify, as I'm not satisfied with a concurrent site 🙂 I'm listening to music at work, but I just can't get Spotify to play. At work, I'm on a Windows 7...
2019-01-29 10:05:11 AM
346 Views
0 replies
0 likes
Other

346 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify Family and Connect only works on Owner, Why?

PlanSpotify FamilyCountryNetherlandsDeviceSamsung Galaxy S7, HTC M9Operating SystemAndroid Oreo, Android Nougat My Question or IssueSo i just signed up for a Spotify Family Member ship.This is my for Spotify experiance and it's disapoiting so far.Aft...

Siewert308SW
Casual Listener
Plan Spotify Family Country Netherlands Device Samsung Galaxy S7, HTC M9 Operating System Android Oreo, Android Nougat My Question or Issue So i just signed up for a Spotify Fam...
2019-01-25 10:48:32 PM
2019-01-28 5:29:05 PM
Siewert308SW
Casual Listener
2897 Views
4 replies
1 likes
Connect
Denon

2897 Views
4 replies
1 likes

Galaxy Watch / Music plays out of nowhere

PlanPremium Free until a fix is availableCountryGermanyDeviceSamsung Galaxy Watch 46mmOperating System4.0.0.1 My Question or IssueAfter handling calls or issuing voice commands, Spotify Android application starts resuming playback from where it was p...

oolvl
Newbie
Plan Premium Free until a fix is available Country Germany Device Samsung Galaxy Watch 46mm Operating System 4.0.0.1 My Question or Issue After handling calls or issuing voice comm...
2019-01-28 4:53:28 PM
1005 Views
0 replies
1 likes
Other
Samsung

1005 Views
0 replies
1 likes

Superuser Contribution Songs can't be played on mobile even though I can play it on laptop

PlanPremiumCountry USADeviceGalaxy S9 My Question or IssueI listen to Japanese songs, and since some of the songs are available in iTunes, I bought them from the iTunes store and then add to my spotify playlist using my laptop and download them so I ...

irwinpanguripan
Casual Listener
Plan Premium Country USA Device Galaxy S9 My Question or Issue I listen to Japanese songs, and since some of the songs are available in iTunes, I bought them from the iTunes stor...
2019-01-17 8:31:03 PM
2019-01-28 1:30:39 PM
Jemi
Spotify Legend
1017 Views
3 replies
0 likes
Samsung

1017 Views
3 replies
0 likes

Losing tracks from playlists

I have been creating a "best of" playlist for every year since 1961 but have recently noticed that some tracks I had added to the playlists have disappeared. I noticed this because all the tracks by my favourite band, Magazine, are no longer availabl...

lindsc1
Regular
I have been creating a "best of" playlist for every year since 1961 but have recently noticed that some tracks I had added to the playlists have disappeared. I noticed this because all the t...
2019-01-27 2:09:52 PM
2019-01-27 9:33:57 PM
lindsc1
Regular
392 Views
2 replies
0 likes
music
Other

392 Views
2 replies
0 likes

offline not working with Samsung Gear Sport (reloaded)

PlanPremiumCountry DEDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueSpotify offline player does not work on Samsung Gear Sport. It stops playing after a few seconds or after one song. There is a topic here already about this which ...

DaPopeHimself
Regular
Plan Premium Country DE Device Samsung Galaxy 7 Operating System Android My Question or Issue Spotify offline player does not work on Samsung Gear Sport. It stops playing after...
2019-01-15 8:03:10 AM
2019-01-27 9:02:09 PM
Andrebot
Regular
1227 Views
3 replies
11 likes
Samsung

1227 Views
3 replies
11 likes

Superuser Contribution Music goes gray and I have to make all downloads again.

PlanPremiumCountry Germany Operating System iOS 12.1.2, Windows 10 My Question or Issue For some time, more and more songs are grayed out and can no longer be played. I have uninstalled and reinstalled the Spotify app on my PC as well as my Iphone. W...

Swingganster
Casual Listener
Plan Premium Country Germany Operating System iOS 12.1.2, Windows 10 My Question or Issue For some time, more and more songs are grayed out and can no longer...
2019-01-19 12:31:19 PM
2019-01-27 6:03:07 PM
Swingganster
Casual Listener
545 Views
2 replies
0 likes
Other

545 Views
2 replies
0 likes

Multiple Echo Dot - individual Spotify accounts

Hi - I have a Spotify Premium / family account. I have just bought three Amazon echo dots. I have set up one of them and linked it to MY Spotify profile. This seems to have linked all three dots to MY Spotify profile. My son would like his own Spotif...

Fergal667
Casual Listener
Hi - I have a Spotify Premium / family account. I have just bought three Amazon echo dots. I have set up one of them and linked it to MY Spotify profile. This seems to have linked all three dots to M...
2018-12-25 5:29:58 PM
2019-01-27 8:21:52 AM
MrRogers83
Newbie
4231 Views
3 replies
3 likes
Other

4231 Views
3 replies
3 likes

Superuser Contribution Only first 10 minutes of BBC podcasts Witness

So I just bookmarked "Witness: World War 2 collection" from BBC podcasts. I noticed that there is only the first 10 minutes of each episode when I they are about 60 min long. Any idea why?

Henrik_D
Casual Listener
So I just bookmarked "Witness: World War 2 collection" from BBC podcasts. I noticed that there is only the first 10 minutes of each episode when I they are about 60 min long. Any idea why?
2019-01-24 10:10:45 AM
2019-01-26 3:24:32 PM
Peter
Spotify Legend
328 Views
1 replies
0 likes
Other

328 Views
1 replies
0 likes

SEO - Words used in Playlist description Not Appearing in Search

PlanPremiumCountry Spain Device(Macbook Pro late 2016)Operating System(MacOS High Sierra 10.13.5) My Question or Issue Hey Spotify, My playlist is not showing up in the search result when the main title is mixed with words used in the description. Se...

islandbeats
Gig Goer
Plan Premium Country Spain Device (Macbook Pro late 2016) Operating System (MacOS High Sierra 10.13.5) My Question or Issue Hey Spotify, My playlist is...
2019-01-26 2:06:31 AM
356 Views
0 replies
1 likes
Other

356 Views
0 replies
1 likes

Solved!! Does Spotify Ever Delete Spotify Created Playlists?

PlanFree/PremiumCountry USDeviceGalaxy Note 9Operating SystemAndroid My Question or Issue Just wondering if Spotify ever deletes any of the Spotify created playlists? I follow a lot of their playlists and would hate to lose them. I'm sure they wouldn...

Music_man185
Gig Goer
Plan Free/Premium Country US Device Galaxy Note 9 Operating System Android My Question or Issue Just wondering if Spotify ever deletes any of the Spotify created playlist...
2019-01-25 8:49:34 PM
2019-01-25 9:25:22 PM
Maxim
Spotify Star
254 Views
1 replies
0 likes
Other

254 Views
1 replies
0 likes

Politics and censorship

Plan Country DenmarkDevice Operating System My Question or Issue Is it true that Spotify is now getting into politics by banning ads from conservative voices like PragerU? Check this:Check this my link"Spotify Bans PragerU From Advertising" https://w...

jsay256
Music Fan
Plan Country Denmark Device Operating System My Question or Issue Is it true that Spotify is now getting into politics by banning ads from conservati...
2019-01-25 9:01:21 PM
562 Views
0 replies
2 likes
Other

562 Views
0 replies
2 likes

Why does my 2018 wrapped not show minutes listened, top artists, etc.?

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only top 100 songs and tastebreakers show and that is it.

anna-chen
Newbie
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only top 100 songs and tastebreakers show and that is ...
2019-01-25 5:51:45 AM
2019-01-25 6:46:48 PM
Melchett
Casual Listener
2219 Views
2 replies
0 likes
music

2219 Views
2 replies
0 likes

Wrapped just takes me straight to playlists - no interesting stats

PlanPremiumCountry UKDeviceThinpad X280Operating SystemManjaro / Firefox My Question or Issue When I visit www.spotifywrapped.com - I get taken straight to the web player with my playlist, without the interesting play stats etc for the year. Please h...

tzachitx
Newbie
Plan Premium Country UK Device Thinpad X280 Operating System Manjaro / Firefox My Question or Issue When I visit www.spotifywrapped.com - I get taken straight to the web ...
2019-01-16 11:02:27 PM
2019-01-25 6:42:00 PM
Melchett
Casual Listener
1580 Views
2 replies
1 likes

1580 Views
2 replies
1 likes

Radio Layout Changed

PlanPremiumCountrySingaporeDevicePC and AndroidOperating SystemWin 10 and Android 7.0, 8.0 My Question or IssueWhy has Spotify changed the radio layout? I actually prefer the previous layout where you can choose the radio station by genre/decade. Ple...

Sp_Lim
Newbie
Plan Premium Country Singapore Device PC and Android Operating System Win 10 and Android 7.0, 8.0 My Question or Issue Why has Spotify changed the radio layout? I actually prefer the...
2019-01-25 5:08:19 PM
492 Views
0 replies
1 likes
Other

492 Views
0 replies
1 likes

What is "msPlayed" field in streaming data?

Hi, I used the "download your data" option and the data are very interesting,though I would like to know what is the exact meaning of "msPlayed" field in streaming data. Anyone? Thanks in advance.

Pytong
Newbie
Hi, I used the "download your data" option and the data are very interesting, though I would like to know what is the exact meaning of "msPlayed" field in streaming data. Anyone? Than...
2018-11-15 11:50:07 PM
2019-01-25 4:03:32 PM
Nanobena
Newbie
3404 Views
4 replies
4 likes
Other

3404 Views
4 replies
4 likes

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