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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 861 Views
  • 7 replies
  • 2 likes
  • Other
  • 861 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17297 Views
  • 8 replies
  • 1 likes
  • Other
  • 17297 Views
  • 8 replies
  • 1 likes

Missing songs/Canciones faltantes

Today I wanted to listen the album by Hiromi and Edmar Castaneda "Live in Montreal", which I have already heard several times, and although I can see it, I can only listen two songs, the others appear in gray and can't be played.Did something similar...

  • Casual Listener
  •     Today I wanted to listen the album by Hiromi and Edmar Castaneda "Live in Montreal", which I have already heard several times, and although I can see it, I can only listen two songs, ...
  • Bulebu
  • Casual Listener
  • 478 Views
  • 2 replies
  • 1 likes
  • music
    Other
  • 478 Views
  • 2 replies
  • 1 likes

Playlist not public

PlanPremiumCountry The NetherlandsDeviceMacbook Pro late 2016 & IphoneX My Question or IssueOther people can not find my playlist poweryoga Meppel while all the settings are on public? Also tried to make a new playlist but this isn't working either. ...

  • Casual Listener
  • ...ettings are on public? Also tried to make a new playlist but this isn't working either.    Could someone please help me out?   Thanks! 
  • schaapcl
  • Casual Listener
  • 326 Views
  • 2 replies
  • 0 likes
  • Other
  • 326 Views
  • 2 replies
  • 0 likes

Solved!! Web Player Crash all colleagues

Hello,We are working with same firm likely 10 colleagues who is use spotify and we can not play music on spotify.when we click play on web player at opera or chrome spotify jumped to other and other song before stop PlanPremiumCountry TurkeyDevice(Le...

  • Casual Listener
  • Hello, We are working with same firm likely 10 colleagues who is use spotify and we can not play music on spotify. when we click play on web player at opera or chrome spotify jumped to other and ot...
  • Nico
  • Community Legend
  • 830 Views
  • 3 replies
  • 0 likes
  • music
  • 830 Views
  • 3 replies
  • 0 likes

Superuser Contribution Gear S3 spotify offline playlist shuffle

PlanPremiumCountry United Kingdom My Question or Issue This issue has been on going for sometime and is seriously starting to irk me. Why am I unable to shuffle my songs on my gear S3 when using it offline? This problem has been going on since I boug...

  • Music Fan
  • Plan Premium Country   United Kingdom   My Question or Issue   This issue has been on going for sometime and is seriously starting to irk me.  Why am I unable to shuffle ...
  • Mikeward
  • Music Fan
  • 1246 Views
  • 9 replies
  • 1 likes
  • Other
    Samsung
  • 1246 Views
  • 9 replies
  • 1 likes

Songs still on Spotify dropped from playlists (Multiple devices)

PlanFamily PremiumCountry CanadaDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 (Pie) My Question or IssueHi!I've noticed a few songs that have dropped off some of my playlists. I have read other threads here, but they don't seem to be quite the sam...

  • Casual Listener
  • Plan Family Premium Country  Canada Device Google Pixel 2 XL Operating System Android 9 (Pie)   My Question or Issue Hi! I've noticed a few songs that have dropped off some of my...
  • BLP1975
  • Casual Listener
  • 731 Views
  • 2 replies
  • 0 likes
  • music
  • 731 Views
  • 2 replies
  • 0 likes

Save music to S3 Frontier

PlanPremiumCountry USADeviceSamsung S3 Frontier Operating SystemUnknownMy Question or Issue Hello. I am trying to download music directly to my S3 Frontier, but whenever I lose Bluetooth connection to my Android phone, I can not access the app. What ...

  • Newbie
  •   Plan Premium Country  USA Device Samsung S3 Frontier  Operating System Unknown My Question or Issue  Hello. I am trying to download music directly to my S3 Frontier, b...
  • Nico
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • music
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution How To Disable Genius "Behind the Lyrics" on Chromecast?

Recently, "Behind The Lyrics" song analysis (with auto-displayed lyrics) has started to appear for more songs when I play from Spotify to my Chromecast. I don't want to see this feature; text saying Wouldn't It Be Nice is about "wanting to be older" ...

  • Casual Listener
  • Recently, "Behind The Lyrics" song analysis (with auto-displayed lyrics) has started to appear for more songs when I play from Spotify to my Chromecast. I don't want to see this feature; text saying ...
  • markus-kranz
  • Casual Listener
  • 22052 Views
  • 19 replies
  • 31 likes
  • 22052 Views
  • 19 replies
  • 31 likes

Solved!! Adding my Spotify to my Google knowledge graph

My Question or IssueI am on google as an artist here is my knowledge graph- https://g.co/kgs/LDcDtjBut only my youtube and deezer account appear which is odd because i am also on Spotify https://open.spotify.com/artist/2xukXlUtbsoxajmaCMwxh5?nd=1So h...

  • Visitor
  •   My Question or Issue I am on google as an artist here is my knowledge graph-  https://g.co/kgs/LDcDtj But only my youtube and deezer account appear which is odd because i am also on S...
  • user-removed
  • Not applicable
  • 11587 Views
  • 7 replies
  • 1 likes
  • Other
  • 11587 Views
  • 7 replies
  • 1 likes

Superuser Contribution Web Player - Unable to display albums in library

PlanPremiumCountryUnited Kingdom Operating SystemChrome OS (Chromebook) Recently I've been having an issue while using the web player on my Chromebook where albums saved in my library are unable to load. All other listed things like Playlists, Your D...

  • Casual Listener
  • Plan Premium Country United Kingdom    Operating System Chrome OS (Chromebook)   Recently I've been having an issue while using the web player on my Chromebook where albums sav...
  • fwyk
  • Casual Listener
  • 537 Views
  • 2 replies
  • 0 likes
  • Other
  • 537 Views
  • 2 replies
  • 0 likes

One track is grayed out.

PremiumPOLAND DeviceMacbook ProOperating SystemiOS 10.11.6 Hi!I added an album (https://open.spotify.com/album/7EmDZFcQpsAEHPthwFwA5b?si=TFbbHwuxTJ2PexF_0zQh9w) of my band via JTV Digital to Spotify but also another streaming platforms.Only one of tr...

  • Casual Listener
  • Premium POLAND   Device Macbook Pro Operating System iOS 10.11.6   Hi! I added an album (https://open.spotify.com/album/7EmDZFcQpsAEHPthwFwA5b?si=TFbbHwuxTJ2PexF_0zQh9w) of my ba...
  • Nico
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • Other
  • 280 Views
  • 1 replies
  • 0 likes

PS4 missing radiostations

PlanPremiumCountry NetherlandsDevicePlaystation 4 My Question or Issue So today I decided to install the Spotify app on my PS4, so tht it's easier for me to play my music via my TV (as I have no soundbard or anything else with decent speakers).Seeing...

  • Newbie
  • Plan Premium Country  Netherlands Device Playstation 4   My Question or Issue  So today I decided to install the Spotify app on my PS4, so tht it's easier for me to play my mus...
  • Nico
  • Community Legend
  • 2007 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 2007 Views
  • 1 replies
  • 0 likes

there is no warning of duplicates when adding songs to playlists in the web player

PlanPremiumOperating System(Windows 7, Opera Browser) My Question or Issueyou may already have the song in that playlist, but the Web Player won't warn you about that!

  • Visitor
  • Plan Premium Operating System (Windows 7, Opera Browser)   My Question or Issue you may already have the song in that playlist, but the Web Player won't warn you about that!
  • Nico
  • Community Legend
  • 687 Views
  • 1 replies
  • 1 likes
  • Other
  • 687 Views
  • 1 replies
  • 1 likes

Solved!! Spotify buttons are broken

Okay so im just listening to spotify playlist and all that, then all of a sudden this happens, the buttons are square which made me unable to click them, so i can't play the playlist, theres times when i refresh a few times its fixed, but few minutes...

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  • Regular
  • Okay so im just listening to spotify playlist and all that, then all of a sudden this happens, the buttons are square which made me unable to click them, so i can't play the playlist, theres times wh...
  • Nico
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • Connect
    music
  • 387 Views
  • 1 replies
  • 0 likes

PS4 App audio only playing out of right speaker

PlanPremiumCountry CanadaDevicePS4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just noticed today that audio from PS4 Spotiy App is only playing out of my front right speaker and subwoofer. I'm using a 5.1 DTS system w...

  • Newbie
  • Plan Premium Country  Canada Device PS4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Just noticed today that audio from PS4 Spotiy Ap...
  • Nico
  • Community Legend
  • 600 Views
  • 1 replies
  • 0 likes
  • 600 Views
  • 1 replies
  • 0 likes

PlayStation app

Plan/PremiumCountry PortugalDevice(iPhone 6s, PlayStation 4, Macbook Pro late 2009)Operating System(iOS 10,etc.) My Question or Issue Cant use PlayStation app because it says I already have an account linked To it although I never had one. How do I d...

  • Newbie
  •   Plan /Premium Country  Portugal Device (iPhone 6s, PlayStation 4, Macbook Pro late 2009) Operating System (iOS 10,etc.)   My Question or Issue  Cant use PlayStation a...
  • Nico
  • Community Legend
  • 487 Views
  • 1 replies
  • 0 likes
  • PlayStation
    Sony
  • 487 Views
  • 1 replies
  • 0 likes

Purged Tracks

PlanPremiumCountryUK My Question or Issue Hi, It seems that a few random tracks are missing. From what I can see, they exceed 10 minutes and the only artists (so far) which I can see are Frank Zappa/Mothers Of Invention (on lots of Zappa's solo album...

  • Newbie
  • Plan Premium Country UK     My Question or Issue  Hi,   It seems that a few random tracks are missing. From what I can see, they exceed 10 minutes and the only artists (s...
  • Nico
  • Community Legend
  • 443 Views
  • 1 replies
  • 0 likes
  • Other
  • 443 Views
  • 1 replies
  • 0 likes

Solved!! Question about the RSP (Rock Star Program)

Onto my question: How long does it usually take to get reviewed, - after you applicated through the Google Forms formular - if you're eligable to be a part of the RSP?

  • Composer
  •   Onto my question: How long does it usually take to get reviewed, - after you applicated through the Google Forms formular - if you're eligable to be a part of the RSP? 
  • Jose_M
  • Spotify Star
  • 2842 Views
  • 24 replies
  • 1 likes
  • Account
    Login
    Other
  • 2842 Views
  • 24 replies
  • 1 likes

Can't remove a song from my playlist because its REMOVED from spotify?

The song by ybn cordae "scottie pippen" used to be on spotify, and was on my TOP 25. Now my playlist is stuck at "26 songs" everytime i try to share the playlist, even though it has 25. For some reason the playlist link didn't update the song was rem...

  • Newbie
  •   The song by ybn cordae "scottie pippen" used to be on spotify, and was on my TOP 25. Now my playlist is stuck at "26 songs" everytime i try to share the playlist, even though it has 25. For s...
  • Sebasty
  • Spotify Star
  • 1814 Views
  • 1 replies
  • 0 likes
  • Other
  • 1814 Views
  • 1 replies
  • 0 likes

[LG Smart TV] Spotify Stuck at welcome screen

Hi guys, i use LG 49LK5700PWA to listen Spotify, it was work well till last week, the app will stuck at welcome screen. PlanPremiumCountryTaiwan DeviceLG smart TVOperating SystemLG content storeSpotify version on LG : 2.0.9 My Question or Issuei trie...

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  • Newbie
  • Hi guys,  i use LG 49LK5700PWA to listen Spotify, it was work well till last week,  the app will stuck at welcome screen.   Plan Premium Country Taiwan   Device LG smart ...
  • user-removed
  • Not applicable
  • 1465 Views
  • 2 replies
  • 0 likes
  • Connect
    Other
  • 1465 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution PSN trennen

Hallo zusammen, ich weiß, das Thema wurde schon öfter hier besprochen, aber ich muss es einfach noch einmal aufwärmen, weil mir bisher nichts geholfen hat. Mein Exfreund und ich hatten eine PS4, ich habe meinen Spotify-Account mit dieser verbunden. J...

  • Visitor
  •     Hallo zusammen,  ich weiß, das Thema wurde schon öfter hier besprochen, aber ich muss es einfach noch einmal aufwärmen, weil mir bisher nichts geholfen hat.   Mein Exfreu...
  • Jemi
  • Spotify Legend
  • 5973 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 5973 Views
  • 1 replies
  • 0 likes